1 of 1 Customer Service Representative Jobs in Newcastle upon Tyne

Title: Customer Service Representative Location: Newcastle Upon Tyne - Full Onsite Working Start Date: 24/11/2025 End Date: 22/05/2026 - 6 Month Contract with Potential for Conversion to Full-time Employee Rate: GBP 15 Per hour – Inside IR35 we have a long-established partnership with a Major UK High Street Bank, where … a 6-week rotation so that you can plan around shifts with plenty of notice. As a Needs Met Agent, you will be expected to handle a variety of customer queries and processes regarding loan applications with professionalism and confidence while reporting to a Needs Met Supervisor for support if required. You will be directly responsible for helping to … achieve contractual obligations to our client by ensuring the achievement of Service Levels and Key Performance Indicators. Our Needs Met Agents are expected to be able to answer a high volume of calls per day, providing a repeat positive experience while always striving to achieve the right outcome first-time for our customers. We are looking for a candidate More ❯