3 of 3 Customer Service Representative Jobs in Tyne and Wear

Our client, a leading player in the technology sector, is currently seeking a Customer Service Representative to join their team on a contract basis. This role focuses on supply chain customer service within a dynamic and fast-paced environment. Key Responsibilities: Responding to customer queries via phone, email, chat, and post Providing customers with information relating to the programme Delivering excellent customer service consistently Raising tickets in Service Now and redirecting them to the correct resolving areas Handling disputes and complaints professionally and efficiently, ensuring prompt resolution Managing ad-hoc … Maintaining accurate records of interactions and following up on outstanding queries Ensuring compliance with policies and government regulations Job Requirements: Experience in supply chain customer service Proficiency in using customer service software such as Service Now Excellent communication skills, both written and verbal Strong problem More ❯

Customer Service Advisor 6-Month Contract | Inside IR35 £16.50 per hour (PAYE) Location: Newcastle (On-site) - Monday to Friday A well-established and highly innovative consultancy firm is looking for several Customer Service Advisors to join their team on a contract basis. You will act as … through online chat, email, phone, and postal correspondence. The role also involves raising and redirecting tickets using ServiceNow for IT-related queries. As a Customer Service Advisor, you will be part of a vibrant and dynamic team that shares a passion for delivering exceptional service. In this role … you'll be supporting a wide range of customer enquiries, guiding them through processes, resolving issues, and ensuring their questions are handled with care and clarity. You'll communicate across multiple channels and be responsible for logging and escalating more technical issues where needed. You'll be expected to More ❯

Customer Service Advisor 6-Month Contract | Inside IR35 £16.50 per hour (PAYE) Location: Newcastle (On-site) - Monday to Friday A well-established and highly innovative consultancy firm is looking for several Customer Service Advisors to join their team on a contract basis. You will act as … through online chat, email, phone, and postal correspondence. The role also involves raising and redirecting tickets using ServiceNow for IT-related queries. As a Customer Service Advisor, you will be part of a vibrant and dynamic team that shares a passion for delivering exceptional service. In this role … you'll be supporting a wide range of customer enquiries, guiding them through processes, resolving issues, and ensuring their questions are handled with care and clarity. You'll communicate across multiple channels and be responsible for logging and escalating more technical issues where needed. You'll be expected to More ❯