2 Customer Service Representative Jobs in the North West

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

Customer Services Rep – Dutch Speaking Duration: 6 months Pay: £15/hour Location: Chester (50/50 hybrid working) Language requirements: Must be fluent in English and Dutch. French skills on top of the Dutch would be highly desirable policies around order management and customer inquiries processes, and … quality issues related to product, recalls, or put on hold situations backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs all open orders until completion and address exceptions order and delivery documents and answer customer contacts through phone … e-mail and fax and record in call tracking tool inquiries to related departments (within Capability Centre or in markets) customer routine complaints and disputes; resolve disputes; route disputes to the proper channels root causes and inform customers of outcomes and resolve internal ad-hoc inquiries internal and external more »