Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
FBI &TMT
Our client, a leading player in the technology sector, is currently seeking a CustomerServiceRepresentative to join their team on a contract basis. This role focuses on supply chain customerservice within a dynamic and fast-paced environment. Key Responsibilities: Responding to customer queries via phone, email, chat, and post Providing customers with … information relating to the programme Delivering excellent customerservice consistently Raising tickets in Service Now and redirecting them to the correct resolving areas Handling disputes and complaints professionally and efficiently, ensuring prompt resolution Managing ad-hoc requests as they arise Maintaining accurate records of interactions and following up on outstanding queries Ensuring compliance with policies and government … regulations Job Requirements: Experience in supply chain customerservice Proficiency in using customerservice software such as Service Now Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to manage multiple tasks and prioritise effectively Understanding of relevant policies and government regulations Capability to work efficiently in a More ❯
CustomerServiceRepresentative - Dayshift 📍 Northwich | 🕒 Full-time, Fully on site | 2 pm - 10 pm | NO WEEKENDS! Are you looking to build a career within tech? Start now! Are you passionate about delivering top-tier customerservice in a fast-paced environment? Do you thrive on solving problems, supporting users, and collaborating with technical teams? Join … an established yet growing tech-driven company as our CustomerServiceRepresentative (CoE) and be the first point of contact for customer inquiries! What You’ll Be Doing: Act as the go-to contact for customer questions, requests, and basic troubleshooting via phone, email, or chat Accurately log, track, and escalate issues in line with … internal workflows and SLAs Work closely with cross-functional teams (including technical support and service delivery) to ensure smooth issue resolution Maintain a high standard of professionalism, empathy, and efficiency in every interaction Support continuous improvement by identifying trends and suggesting process enhancements What We’re Looking For: 1+ years of customer support or service experience Strong More ❯
Job Title : IT CustomerService Executive Location : Alderley Edge, Cheshire (Office-based, 5 days per week) Salary : Up to £35,000 base Why Join Us? Dynamic Workplace : Be part of a thriving, technology-driven organisation where your contribution truly matters. People-Centred Culture : Work within a close-knit, friendly team that values collaboration and open communication. Career Growth … Enjoy opportunities to develop your technical skills and advance within a supportive environment. Client-Focused Excellence : Join a company known for delivering exceptional customer experiences in the IT services space. Modern Workspace : Work from a well-equipped office in the beautiful village of Alderley Edge with excellent commuter links. Key Role Responsibilities Serve as the first point of contact … email. Troubleshoot and resolve basic IT issues or escalate them appropriately to technical teams. Build and nurture strong relationships with clients, understanding their needs and ensuring their satisfaction. Document customer interactions, issues, and resolutions accurately in internal systems. Collaborate closely with internal departments to ensure seamless service delivery. Key Attributes Required Prior experience in a customerserviceMore ❯
and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Qualifications 1–3 years of relevant experience - social media, Crypto and some basic AI Required Skills Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask … stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
MatchAwards
and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Qualifications 1–3 years of relevant experience - social media, Crypto and some basic AI Required Skills Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask … stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
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and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Qualifications 1–3 years of relevant experience - social media, Crypto and some basic AI Required Skills Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask … stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
MatchAwards
and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Qualifications 1–3 years of relevant experience - social media, Crypto and some basic AI Required Skills Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask … stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
MatchAwards
and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Qualifications 1–3 years of relevant experience - social media, Crypto and some basic AI Required Skills Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask … stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
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and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Qualifications 1–3 years of relevant experience - social media, Crypto and some basic AI Required Skills Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask … stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
MatchAwards
and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Qualifications 1–3 years of relevant experience - social media, Crypto and some basic AI Required Skills Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask … stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply More ❯
associated application documentation thoroughly before clicking on the apply button at the bottom of this description. Our client, a leading player in the technology sector, is currently seeking a CustomerServiceRepresentative to join their team on a contract basis. This role focuses on supply chain customerservice within a dynamic and fast-paced environment. … Key Responsibilities: Responding to customer queries via phone, email, chat, and post Providing customers with information relating to the programme Deliverin... JBLK1_UKTJ More ❯
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Customer Service Representative the North of England