1 of 1 Customer Service Specialist Jobs in West London

German speaking Customer Service Specialist - maternity cover contract to start as soon as possible until December 2026 Our client is a leading and well established global tech brand who are looking for a German speaker to support customers with calls, emails and live chat for the EMEA territory. LOCATION Hybrid role. Working in the office Tuesdays, Wednesdays … speaking business customers with calls, emails, social media and live chat queries and also coordinate product returns from the EMEA territory and will include the following responsibilities: Manage the Customer Service and Email databases ensuring that a 24-hour response is achieved Communicate with German speaking customers via e-mail and phone and deal with complaints where necessary … end users from the EMEA region Deal with special product requests from Technical Support Attend product training CANDIDATE EXPERIENCE/SKILLS Fluency in German is essential Previous experience in customer service or administration is a preference Good skills and understanding of social media platforms is preferred Excellent communication skills Ability to co-ordinate and resolve a variety of More ❯