Technical Support Officer - 1st / 2nd Line Support
- Hiring Organisation
- 100% IT Recruitment Ltd
- Location
- Aylesbury, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum
changing IT requirements.As the 1st and 2nd Line Support Engineer, you will be responsible for: Provide 1st line IT support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy … support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach A positive, helpful attitude Essential: Full UK driving licence and access to your own vehicle.If ...