24 of 24 Customer Service Jobs in Buckinghamshire

Technical Service Coordinator – 18 months FTC, Milton Keynes Salary £34,525 plus 18% bonus – Office based with some flexibility. Our client is a market leader within the Medical Equipment industry; they’re looking to recruit a Technical Service Coordinator to cover maternity leave for 18 months. This role … provide support to the business core accounts to deliver timely and professional customer service to the customers who call into the Customer Support Centre to deliver a seamless consolidated service for their technical and product enquiries. The ideal person will have a solid background in handling ...

Title: Online Customer Service & Returns Coordinator (Tech Business) Location: On-site (parking available) Hours: Monday to Friday, 9:00am-6:00pm (lunch break) Salary: £26,000-£28,000 per annum (DOE) Job Type: Full-time, permanent/ongoing Recruiting: Vanta Staffing (on behalf of our client) Vanta Staffing … recruiting an Online Customer Service & Returns Coordinator for one of our tech business c click apply for full job details ...

experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess … ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated ...

Salary: £34,500 + Bonus Contract: Fixed Term 18 Months We are seeking a highly organised and customer-focused Service Coordinator to act as the vital link between customers, field service engineers, partners, and internal teams. This role plays a key part in ensuring service operations … efficiently, accurately, and in line with company standards. Key Responsibilities Customer Support Handle inbound customer calls via the dedicated MSC/Customer Service hotline Manage mailbox enquiries professionally and efficiently Accurately log faults within MS Dynamics CRM for Sysmex and partner supplier equipment Schedule: Emergency call ...

With over 70 sites currently operating in the UK, we believe in nothing less than automotive excellence, which is at the forefront of our customer service. Our long history has positioned us at the very pinnacle of automotive retailing as we continue to exceed our customers’ expectations. About … assigning out of incoming supports tickets Providing remote desktop support, machine imaging and software deployments to dealership users Become disciplined in communication, internal customer service and administration skills whilst providing IT support to all users Develop skills to support and roll out desktop hardware as required ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Support Engineer on behalf of my client based in Milton Keynes. This is an excellent opportunity for a technically capable and customer-driven support professional who enjoys solving problems and working across a varied client base. The position is primarily service desk focused (around 80%), delivering remote … position would suit someone with previous 1st and 2nd line experience who is confident working independently, managing their own ticket queue, and delivering excellent customer service. Key Responsibilities Remote & Service Desk Support Provide responsive technical assistance via phone and remote access tools Take ownership of support tickets from ...

seeking an experienced Senior SAP CS/SD Consultant with strong German language skills to lead and support end-to-end SAP Customer Service (CS) and Sales & Distribution (SD) implementations. The role involves close collaboration with business stakeholders, designing scalable SAP solutions, and ensuring high-quality delivery across … module implementations, rollouts, and enhancements Analyze business requirements and translate them into functional SAP solutions Configure and customize SAP CS (service orders, service contracts, warranties, notifications) and SAP SD (order-to-cash, pricing, billing, delivery, credit management) Participate in S/4HANA migration or transformation projects Prepare ...

Full-time Office based (as per above sites) Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch Management is a global service delivered from the UK, India, and South Africa locations. What ...

EMEA Elite Segment Partner of the Year. We hold confirmed Product Line Achievements across ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM), and HRSD. Our projects span the full breadth of the Now Platform, and you'll be working with teams that bring … requirements Robust Now Platform Implementation understanding, with in-depth knowledge of additional ServiceNow applications Able to communicate on complex issues, to meet business and customer requirements and to avoid escalations. Keep up to date with current and future market developments, technologies, products and strategies Ensuring adherence to our coding ...

Line IT Support Engineer (MSP) Location: Milton Keynes Salary: Up to £35,000 Type: Full-time, Permanent Our client is a growing Managed Service Provider looking for a capable and customer-focused 2nd Line IT Support Engineer to join the technical team. This is a hands-on role … wide range of MSP clients Troubleshooting escalated issues from 1st line across desktop, server, and network environments Managing and resolving incidents and service requests via the ticketing system Supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD) Diagnosing and resolving Windows Server and Active Directory issues Assisting with onboarding ...

closing tickets updating information as required Delivery user training sessions (remotely or on-site) Involved in Quality assurance tests or bug fixes pre customer release Working closely with the internal wider team to ensure customer service and continuous improvement Skills and Experience required for the Technical Support … Qualification or degree in a relevant discipline At least 2 years of working in a second line technical support helpdesk role Experience with service desk ticketing using tools such as Jira or similar Extensive Experience in Application Support; SQL ; Windows operating systems ; Databases and Remote Access Tools Fluent ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. … Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting ...

systems, rapid response of security incidents, and professional support for on-site visitors. This position combines technical surveillance, alarm management, access control administration, and customer service duties to protect high-security data centre infrastructure, assets, and personnel. Key Responsibilities Monitoring & Incident Response Monitor security systems (CCTV, intrusion detection … Salto), and alarm monitoring tools. Skills & Attributes Strong attention to detail and ability to multitask under pressure. Excellent communication and interpersonal skills with a customer-focused approach. Calm decision-making in high-stakes situations; collaborative mindset. Proficient in MS Office and incident management tools. Other Requirements Ability to work ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

hands-on experience with laptop builds and user device support Comfortable supporting users face-to-face, over phone, and remotely Strong troubleshooting, documentation, and customer services *Rates depend on experience and client requirements ...

Helpdesk Support Summer project 20th of April – 31 of July Quality personnel are currently looking for a professional, customer service driven helpdesk support agent to join one of our clients for a summer project. This person would need a mix of technical knowledge and the ability to communicate … with users of all differently abilities who are remote working. This person needs to be very customer focussed and would need a calming and patient manner. The Shifts Five-day rota across 7 Days. One of these days will be either Saturday or Sunday every week. The shifts pattern ...

AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Werelookingforaforward-thinkingprofessionaltojoinahigh-performingMicrosoftpractice,whereyoulltakealeadroleinthetechnicaldesignanddeliveryofsecure,scalableDynamics365andPowerPlatformsolutions. ThisisaUK-basedremoterole,withoccasionaltraveltoclientsitesorteamhubsinGlasgoworReading.SCClearanceeligibilityisrequired. WhatsonOffer Basesalaryupto£80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...

escalating complex issues to senior engineers or third-party providers where needed. Maintain strong communication with on-site users, delivering a high standard of customer service. Ensure IT equipment across the manufacturing floor remains operational, safe, and compliant. Experience: Proven background in IT Support, Service Desk, or Desktop … Ability to multitask and manage ticket queues in a fast-paced environment. Excellent communication skills with the ability to support non-technical users. Strong customer-focused approach and ability to work independently on-site. Contract Initial 3-month contract (with potential extension) Inside IR35 via Umbrella 4 days ...

Wireless Services between Cyient and all the Mobile Operators/CSPs in the United Kingdom. He/She is a subject matter and customer expert who will provide leadership in the accounts to foster and manage the relationships to drive mutual revenue growth. He/She owns and develops … customer relationships, addressing needs and issues through a thorough understanding of the customers' business, and then works with the internal engineering teams to define appropriate offerings. The right candidate will possess strong communication skills and a proven track record of initiative and successful positioning of Wireless Connectivity offerings ...

ecommerce, manufacturing, retail, catering and industrial markets Manage and nurture existing accounts, ensuring strong relationships and repeat business. Research and identify new market trends, customer needs, and potential partnerships. Negotiate and close sales with both new and existing clients. Provide commercial follow-up and maintain high levels of customer ...