1 to 25 of 29 Customer Service Jobs in Buckinghamshire

Field Service Helpdesk Specialist Location: Remote - UK Employment: Full-time, Permanent Salary: Competitive We're looking for a Field Service Helpdesk Specialist to join a busy technical service team supporting customers across the UK. This is a fully remote opportunity combining first-line technical support, customer service and field engineer coordination. You'll play a key role in ensuring technical issues are diagnosed quickly, engineers are deployed effectively and customers are kept informed throughout the process. THE ROLE Your responsibilities will include: * Receiving, logging and prioritising incoming service calls, emails and support tickets ...

exceptional experiences while managing complex day-to-day activities. As part of their continued growth, they are now looking to appoint a Head of Customer Support to lead their customer-facing support function and play a key role in shaping the customer experience across the business. This … hands-on leadership role, ideal for an experienced customer support professional who enjoys developing people, improving processes and acting as the bridge between technical teams and customers. About the opportunity: You'll take ownership of the customer support operation, leading a team that provide frontline support, dedicated account ...

proactive Software Quality Assurance Manager to join our team. You will work closely with the Head of Quality & Analysis, Chief Technology Officer, IT Service Manager and Project Managers. The ability to communicate effectively and engage with customers and the wider team is critical. You will be the primary point … requirements placed on the company, including the government’s Cyber Security Model version 4 (CSMv4). Digital Sensitivity Review The Digital Sensitivity Review (DSR) service is an AI innovation led data toolset and service, developed by SVGC Ltd and being run in partnership with FCDO Services, for identifying ...

Role Title: Service Desk Analyst Duration: 12 month contract Location: Milton Keynes. Fully onsite. Either 8-4pm or 10-6pm Rate: up to £178.85 p/d Umbrella inside IR35 Role purpose/summary The Service Desk is a key IT function and delivers the leading … practice, customer-focused approach defined by VWFS' IT Services Strategy to all in VWFS UK, VW Bank Ireland and the retail network, with associated high levels of service and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal ...

IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship ...

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service ...

befulfilling and fun! We are committed to our customers, employees, and thecommunities where we live. We are looking for motivated, enthusiastic team players withgreat customer service skills to provide consultative, implementation, systemsupport, and professional services to a portfolio of assigned Yardiclients! What you will do Advise and institute … business and operationalneeds and goals Collaborate internally with analysts, designers,programmers, sales, and marketing with a focus on meeting client needs andmaintaining high-level customer service standards; complete special projectsrelated to department training and client support; and perform other Yardiduties as assigned What you need to have Bachelor ...

What You'll Be Doing As a Helpdesk & Switchboard Operator, you will: Operate a computer-based switchboard system. Answer and manage incoming calls and service requests. Monitor and respond to alarms, including fire, trauma and security alerts. Record and maintain accurate information and logs. Provide administrative and clerical support … Respond confidently and professionally to emergency situations. Liaise with internal teams and stakeholders to ensure issues are resolved efficiently. Deliver a high standard of customer service at all times. What We're Looking For We're seeking someone who is: A confident and professional communicator. Calm and composed ...

report locally out of any of the SHI UK locations.**Role Description***Include but not limited to;** Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.* Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization.* Collaborate … maximum uptime.* Use network tools for administration, maintenance, automation, and visualization reporting.* Provide support services to customers for specific IT related issues.* Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.* Configure Network equipment and execute changes while ...

will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas. This will include support, customer service and project work. Reporting to the service lead, your duties will include: Install, support and service business customers Handle telephone … line support to clients- via telephone, email and remote working Provide on-site support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need Part ...

always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Field Service Technical Specialist who will support customers, installers, product teams, and field service initiatives through technical expertise, installation quality, and innovative solutions. If you love automotive technology, customer … technical challenges, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Field Service Technical Specialist, your key area of responsibility will be supporting product development, customer implementations, installation partners, pilot programs, and field service quality. ...

teams, building long-term partnerships and helping them deliver their digital transformation goals. With teams across the UK, we're known for our exceptional customer service, technical expertise and fast-paced delivery. About the Role We're looking for an experienced Project Manager to lead the successful delivery … installation projects for key customer accounts. You'll manage multiple projects from planning through to completion, ensuring they are delivered on time, within budget and to the highest standard. Alongside project delivery, you'll build strong client relationships, lead project teams and collaborate with stakeholders across the business ...

experience and expanding mindsets and genuinely listen to ideas from employees and stakeholders Identify step changes that quickly transform flexibility, responsiveness and quality of service Challenge the status quo in own and related areas to achieve value-adding improvements and change Lead the transformation of services to users Create … value for money in own area/function in order to focus managers on getting a good return for taxpayers’ money Managing a Quality Service Facilitate flexible use of resources across grades through innovative structuring of teams and resources within own area Clarify and articulate the diverse requirements ...

residential and commercial properties. They will work closely with clients, project managers, and other team members to ensure the highest quality of work and customer satisfaction. Lloyd Worrall has been supplying the building industry with its architectural hardware requirements since 1946. The Lloyd Worrall of today is a premier … staff to guide and advise our customers on the most suitable solutions for their projects. We rely on our Engineers to provide a professional service, delivering schedules on time and handling technical queries raised by clients. You'll be part of a team where everyone is putting ...

regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal ...

TOGAF or equivalent 7+ years in Solution Architect role 7+ years Dynamics CRM Configuration/customisation 7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Solution design with Critical thinking Configuration/customisation along with Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English ...

architecture and business requirements. The role requires 5+ years in JS, C#, .NET, SQL, PowerApps, and deep Dynamics CRM experience across CRM, Marketing, and Customer Service. Remote delivery, DevOps practices, and a degree with MS Dynamics CRM certifications are preferred. #J-18808-Ljbffr ...

37.5 per week, Monday – Friday ** The Role – Technical Support Engineer, Medical Pathology Analysers This market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for: Providing technical support and first line technical fixes via telephone and by using connectivity tools Supporting customers with technical … issues on a range of medical diagnostic analysers Guiding users through troubleshooting via phone and video calls Escalating unresolved technical issues to the Field Service Engineering team Your Background – Technical Support Engineer, Medical Pathology Analysers To succeed in this exciting role, you must be able to demonstrate: A competent ...

Yardi is a global software company that provides property management solutions. We are seeking motivated team players with strong customer service to deliver consultative, implementation, system support, and professional services to a portfolio of Yardiclients. You will advise on best practices, support end-users in daily operations … knowledge expert for application areas. This role emphasizes collaboration, problem-solving, and client-focused service in a fast-paced environment. #J-18808-Ljbffr ...

squad, you will be responsible for understanding business processes, gathering requirements, designing functional solutions and supporting the implementation of Dynamics 365 capabilities across key customer and operational journeys. The role requires strong stakeholder engagement skills, deep knowledge of Dynamics 365 functionality and the ability to translate business challenges into … refinement alongside Product Owners We'd love you to have Experience implementing and configuring Microsoft Dynamics 365 solutions Strong understanding of Dynamics 365 Sales, Customer Service or related modules Knowledge of Dataverse and Power Platform functionality We also acknowledgethattheconfidencegap and imposter syndrome are a real thing andcanget ...

GBPAbout Quantum Mortgages LimitedAt Quantum Mortgages Limited (QML), we are dedicated to revolutionizing the mortgage industry with innovative solutions and exceptional customer service. Established with a vision to simplify the mortgage process, we have grown into a trusted name in the financial sector. Our mission is to offer personalized … work independently and as part of a team.· Adaptable and open to change in a fast-paced environment.· Strong organizational and time management skills.## **Customer-Centric Mindset**· Demonstrates a strong commitment to understanding and meeting customer needs.· Proactively seeks customer feedback to improve services and products.· Prioritizes ...

internal developments Engage in and represent the interests of Causeway within external activities that support our commercial and internal solution objectives Review compliance within customer services and highlight any issues at both a customer or solution level This is a pivotal role responsible for ensuring our e-invoicing … signatures where applicable Ensure product releases meet regulatory requirements before deployment. Establish compliance testing and validation procedures. Monitor and report on compliance levels within customer services and flag risks, actions and likely causes to support maintaining compliance across customer services. ViDA Programme Leadership Lead our interpretation, planning ...

commercial bids and propositions to help roll out IMSERV Astral to new and existing clients, while working closely with IMSERVs operations, IT, commercial and customer-facing teams to assess dependencies and understand the potential impact of new requirements across the business. This is not a traditional requirements-gathering role. … Responsibilities Work with the Product Director and Technical Architect to understand and translate market needs into detailed product requirements, engaging IT, operations, commercial and customer-facing teams to draw out and challenge business processes to ensure the target outcomes can be delivered effectively, including structured stakeholder and customer ...

will own the code throughout the entire product lifecycle, building an understanding of the market intent and tuning our outputs in conjunction with customer usage data to ensure success. Responsibilities Write code and associated unit tests and documentation, plus resolve bugs as needed Update on progress as part … SOLID Experience in building APIs with Swagger or Open API Has built applications using one or more of the following Azure PaaS Services: Azure Service Bus Azure Functions Azure API Management (APIM) Azure Logic Apps Azure Data Factory Written CI/CD, build and deployment pipelines using Azure DevOps ...