1 to 25 of 54 Customer Service Jobs in Buckinghamshire

introducing the Clicks Communicator and Power Keyboard. Building tools for action. Position Overview: We are seeking an enthusiastic and detail-oriented Customer Success Specialist to join our dynamic team at Clicks. As a Customer Success Specialist, you will play a crucial role in ensuring our customers have … This role offers a unique opportunity to grow your skills in a thriving tech startup environment, working closely with various teams and learning advanced customer service systems. Key Responsibilities: Multi-Channel Customer Support: Respond promptly and professionally to customer enquires, providing solutions and support ...

needs. We work closely with Product Management, R&D, Technical Support, and Professional Services, and play a key role in shaping the SAS Cloud Customer Experience and driving meaningful business outcomes from customers’ investment in SAS Cloud.This is a unique opportunity to join a dynamic, customer-facing team … collaborating with some of the brightest minds in the industry As a Cloud Services Delivery Manager, you will:Champion and advocate for the customer experience (voice of the customer), provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals ...

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. … Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology ...

Technical Support Executive, you'll play a key role in supporting our Partner Services team by providing expert technical guidance and assistance for customer enquiries, as well as offering dedicated support for key accounts. Using your product knowledge, you'll diagnose issues, provide practical solutions, and help customers … technical issues, and work closely with internal teams to understand root causes and implement long-term improvements that enhance both product quality and the customer experience. In addition to technical support, you'll process customer orders, respond to telephone enquiries, and deliver outstanding customer service every ...

proactive Internal Sales & Technical Support Co-ordinator to join our clients busy team in Milton Keynes. This is a varied role combining internal sales, customer service, technical support and sales administration . You will work closely with customers and our external Sales Engineers, helping to manage customer enquiries, quotations, orders and key accounts while ensuring a high level of service at all times. The ideal candidate will have previous experience in a busy sales administration or internal sales environment, preferably within a manufacturing or engineering business . Experience within the bearing industry would be highly ...

colleagues Comfortable using computers and learning new systems Able to work independently and as part of a team Committed to providing excellent patient service Previous experience in a GP practice or healthcare setting would be helpful, but it is not essential. Full training will be provided, and you will … supported by an experienced team who take pride in delivering excellent care and service to our patients. If you are looking for a rewarding and varied role where you can make a real difference to patients every day, we would love to hear from you. Main duties ...

Service Desk Engineer Fortis are working with a great IT service provider to recruit a service desk engineer to join their team. The role will be based in the office close to Amersham . You will be a strong communicator and have excellent customer service … attitude with great team working skills Experience of supporting and administering the latest Microsoft technologies The Role Manage tickets 1st and 2nd line service tickets in line with SLA's, keeping customers well informed throughout Monitor and maintain client infrastructure and systems, responding proactively to alerts. Produce and implement ...

ensure the delivery of world-class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands-on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help … navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly and effectively to operational incidents.You will also play a key role in mentoring and training team members, sharing best practices ...

accountable for delivering the agreed business strategy, developing the leadership team and ensuring the business delivers sustainable profitable growth, operational excellence and exceptional customer outcomes. Working closely with the wider Pallas Group, the General Manager will lead the continued evolution of MWC Partners by increasing recurring revenue, expanding payments … leadership, direction and motivation across the business. Develop, coach and build a high-performing management team. Foster a culture of accountability, continuous improvement and customer focus. Lead organisational change and succession planning. Strategy Develop and execute the business strategy. Identify opportunities to increase recurring revenue, payments revenue and customer ...

Helpdesk Administrator Location: Marlow Job Type: Full-Time 8am-5pm The Opportunity We are looking for an experienced Helpdesk Administrator to join a busy Service Operations team supporting a portfolio of commercial clients across planned and reactive maintenance contracts. This is a fast-paced role where … point of contact between clients, engineers, subcontractors, and internal teams. You'll be responsible for managing maintenance requests, coordinating workflows, maintaining service records, and ensuring clients receive timely, accurate updates throughout the lifecycle of every job. Key Responsibilities Helpdesk & Client Support Act as the first point of contact ...

manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees and SAS business customers. In this position, you will offer leadership to ensure that our staff operates … peak efficiency and effectiveness.You will support delivery, operational and success capabilities across the business that share the objective of providing the highest levels of customer service while maintaining overall financial goals in support of SAS Managed Cloud Services revenue growth and profitability. Defines and oversees the development ...

Overview: Weare seeking an SC Cleared First Line Analyst (L2) to support the delivery of acritical customer service desk operation. The successful candidate will providefirst-line technical support, ensure the effective investigation, resolution,and management of incidents and service requests while maintaining excellentcustomer service standards. Workingwithin … fast-paced support environment, you will be responsible for diagnosingtechnical issues, fulfilling service requests, contributing to probleminvestigations, and supporting continuous service improvement initiatives. Location: Building 7, Caldecotte Lake BusinessPark, Milton Keynes, MK7 8JU Duration: ASAP - 31 October 2026 Working Hours: Monday to Friday, 09:00 - 17:30(within ...

exciting opportunity has arisen for an organised and customer-focused Helpdesk Administrator to join a growing company operating within the HVAC and facilities management sector. Working with a portfolio of major national and international retail clients, you will play a key role in managing reactive and planned maintenance activities … coordinating engineers, subcontractors and clients to ensure excellent service delivery and contractual compliance. This is an excellent opportunity for someone with experience in Facilities Management, Helpdesk Operations or Service Coordination who thrives in a fast-paced environment and enjoys managing multiple priorities. Monday to Friday 8am - 5pm with ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

implementation of specialist air flow systems. With a range of leading clients across most UK universities, hospitals and biomedical research facilities, they are hugely customer centric and are experiencing significant growth. They are looking for a Field Service Engineer to be based in or around the Milton Keynes … this and when the role involves nights away this will be covered by the company. Reporting into the Technical Services Department Manager the Field Service Engineer will provide field and site based Planned Preventive maintenance support of specialist products. As Field Service Engineer you will deliver a consistently ...

specific services and technologies. Each Pod is responsible for managing its own demand, resolving incidents and requests end-to-end, and continuously improving the service it provides. This model is designed to create stronger ownership, faster resolution, and a more consistent user experience.As a Helpdesk Team Leader, you will … lead one or more of these Pods - ensuring they are well-coordinated, performing effectively, and aligned to service prioritiesYou will balance hands-on technical support with operational oversight, stepping in on complex issues while maintaining visibility of workload, performance, and risks across your Pods.You will work closely with Senior ...

network issues. Support and maintain automotive-specific systems, including Dealer Management Systems (DMS), OEM diagnostic platforms and connected vehicle technologies. Manage and resolve IT service desk tickets, prioritising issues appropriately and providing a high standard of customer service. Install, configure and maintain IT infrastructure, including: TCP/… user computing. Excellent troubleshooting and problem-solving skills. Ability to work independently while collaborating effectively with a wider IT team. Strong communication and customer service skills. Full UK driving licence and willingness to travel between sites. Desirable IT-related degree or equivalent professional experience. Experience supporting multiple geographically ...

Field Service Engineer (Calibration & Test Equipment) Milton Keynes £35,000-£40,000 DOE (flexibility for the right candidate) Monday to Friday 40 hours per week Company vehicle provided for all customer site visits Split between workshop and customer sites ️ UK and international travel required as part … role - a valid passport is essential Temp-to-perm opportunity About the Role We're recruiting for a Field Service Engineer (Calibration & Test Equipment) to join a specialist engineering business based in Milton Keynes. Our client is a well-established, internationally recognised engineering business with more than 60 years ...

seeking an experienced Helpdesk Administrator to join a busy Service Operations team within a growing facilities management and technical services business. This is a fast-paced role supporting the delivery of planned and reactive maintenance services across a portfolio of commercial and retail clients. The successful candidate will … clients, and ensuring jobs are progressed efficiently from initial instruction through to completion. This role would suit someone with previous experience within a Helpdesk, Service Desk, Facilities Management or Maintenance environment who is comfortable managing multiple priorities and providing excellent customer service. Key Responsibilities Act as the first ...

target bonus Benefits: Company car or car allowance An established engineering and manufacturing business is seeking a Business Development Manager to grow its customer base across the South East. This is a field-based role combining new business development with the management and growth of existing accounts. Responsibilities Identify … customers Develop existing accounts and increase customer spend Conduct regular customer meetings and quarterly business reviews Identify and progress new commercial opportunities Build stronger links between customers, Internal Sales and Customer Service Independently manage territory planning and customer visits Requirements Fastener industry experience Comfortable balancing ...

teams, building long-term partnerships and helping them deliver their digital transformation goals. With teams across the UK, we're known for our exceptional customer service, technical expertise and fast-paced delivery. About the Role We're looking for an experienced Project Manager to lead the successful delivery … installation projects for key customer accounts. You'll manage multiple projects from planning through to completion, ensuring they are delivered on time, within budget and to the highest standard. Alongside project delivery, you'll build strong client relationships, lead project teams and collaborate with stakeholders across the business ...

teams, building long-term partnerships and helping them deliver their digital transformation goals. With teams across the UK, we're known for our exceptional customer service, technical expertise and fast-paced delivery. About the Role We're looking for an organised and proactive Project Coordinator to support … activities to ensure successful delivery. Communicate with customers, Project Managers and field engineers throughout the project lifecycle. Allocate engineers and arrange logistics to meet customer requirements. Prepare project quotations using agreed pricing structures. Process customer orders and hardware requests in line with company procedures. Monitor project progress, maintain ...

hands-on role supporting the preparation, configuration, and deployment of IT equipment for our clients while ensuring the highest standards of quality, organisation, and customer service. The successful candidate will play a key role in delivering reliable IT solutions by configuring new equipment, maintaining accurate records within … checks on all equipment prior to delivery. Log, update, and manage all work activities within the company's CRM system, ensuring compliance with established Service Desk procedures. Manage and maintain the off-site workshop and storage facility, including: Receiving and dispatching customer equipment. Maintaining accurate inventory records. Ensuring ...

growing, delivering the systems and services the whole organisation relies on to build the Oxford–Cambridge railway.A Support and Operations team with over 98% customer satisfaction;A supportive team, always willing to help you upskill;A wide variety of technology and systems to work across;Exposure to a broad … organisation.This role will install, configure, and support IT hardware, software, and cloud services, providing both remote and face-to-face assistance, managing the service desk, troubleshooting issues, and ensuring operational efficiency while collaborating with users and third-party vendors.Help us keep EWR running, so the rest of the team ...

procurement programmes for each of these vendors. You will improve the partners performance in line with the Softcat key priorities of providing the best customer service for the best market value.You will provide commercial insight to the business for your partners and actively participate in the annual tender … senior exec level.Understand agreed commercials and aligned vendors from the annual tender process and drive preferential terms for Softcat including payment terms, rebates and service levels.Identify opportunities for partners to support Softcat's business growth, with new products, services and revenue generation models.Monthly assessment of KPI data to identify ...