1 to 25 of 83 Customer Service Jobs in Buckinghamshire

supply chain issues. Your common-sense approach coupled with a natural ability to resolve any issues successfully and with the best intentions are a must. You will provide excellent customer service to support Franchisees, internal teams, and customers. This role would suit someone who has previous experience within a customer service focused role that has a More ❯

for a result-driven individual to join our Sales Administration team on a permanent basis. Work collaboratively with our Sales teams in order to provide the best in-class customer service to our Partners & Vendors who are looking for a trusted advisor to help them with management of their valuable and complex orders. What your role as a … Administrator will involve Support the sales team by managing the end-to-end order process Processing orders, identifying the correct processing method to use High focus on accuracy and customer service Handling order related queries, ETA, licenses and POD requests Running back order and shipping reports Support the sales team with P&A, Stock quotes, BID's · To … set you up for success, we are looking for the following skills and experience A desire to build a career in the IT industry Previous experience in a Customer Service/Administrative/Order Processing environment A keen eye for attention to detail and accuracy The ability to communicate effectively, over the phone, via email and face to More ❯

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯

marketplace, data infrastructure installers, and industrial end users. Hours are 40 per week, 8.00am to 5.00pm Monday to Friday with an hour for lunch. Key Responsibilities: Focused on building customer relationships and business levels and working within a defined target list of new and existing customers and proactively calling new and dormant customers. Selling existing products to customers that … are already purchasing from an alternative source. Forecasting, sales planning and ultimately winning new business. Building product and brand awareness with customers. Some external customer meetings may be necessary but not common. Key Skills & Experience Required: Significant telephone sales experience, ideally in the data networking and/or electrical wholesale markets but not essential. Full product and market training … will be provided, but it would be advantageous to have experience of the UK Electrical Wholesale market and the market dynamics that operate within. Experience of managing your own customer base with the potential to develop into more wider functions within the business management team. Experienced in using CRM systems. Excellent verbal and written communication skills. A positive, hardworking More ❯

Team Leader - EPOS System Support Location: High Wycombe (Office-Based) £40,000 + Bonus + Full Benefits Below This is a fantastic opportunity for you, a motivated and customer-focused EPOS Team Leader to join a growing digital services department. This is an excellent opportunity for someone with strong operational understanding of EPOS systems and experience leading a small … customer support or solutions team. About the Role We are looking for a well-rounded individual with excellent communication, leadership, and problem-solving abilities. You will lead an office-based Customer Solutions team and play a key role in the ongoing development, adoption, and performance of an in-house EPOS platform used by a large and expanding user … training, health checks, and feature guidance. The role also involves maintaining project tracking, supporting system testing, and contributing to product enhancement initiatives. Key Responsibilities * Lead, support, and develop a Customer Solutions team (3 direct reports) * Oversee system support and ensure all tickets are logged, monitored, and resolved efficiently * Manage the full customer implementation pipeline from initial enquiry to More ❯

3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects from inception … Hyper-V - Cloud Technologies - Office365/Azure - Experience of leading on installations of servers and networks - Ability to make proactive decisions when an ICT emergency occurs. - Outstanding levels of customer service with positive & pro-active communication skills both verbal and written - Able to work independently and good at planning and organising own time effectively. In return, you will More ❯

services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF THE ROLE: Develop and maintain a relationship with the customer; ensuring operational, industry, and contractual performance levels are met. Be the point of contact for your customers by responding to verbal and written customer queries, complaints, and any … complex queries. Manage and understand the expectations of the customer and ensure service lines are adhered to. Ensure internal and external customers have all the required information to support settlement performance. MAIN RESPONSIBILITIES: Pro-actively manage Supplier portfolios to provide a consistently high level of service, ensuring all service lines are met. Work closely with suppliers … Understand the reasons why a supplier will be sent estimated data and what processes are required to rectify this. Analyse, investigate and resolve queries raised by Suppliers or the customer service team (either by e-mail or direct phone calls). Get involved with future contractual negotiations and support the effective delivery of this. Collaborating across the business More ❯

Senior Dynamics 365 Functional Consultant United Kingdom (Remote) Dynamics 365 Customer Engagement (CE) - Sales, Customer Service, Field Service, or Marketing. Clear progression path with regular performance and salary reviews. £75,000–£80,000 base salary + excellent company benefits. Paid professional development, including certifications and training. Areti are partnering with a leading, award-winning Microsoft Partner … in people and technology, this organisation offers a genuine opportunity to step into a leadership role. We're looking for a Senior Dynamics 365 (D365) Functional Consultant with strong Customer Engagement (CE) expertise to join a high-performing team and take ownership of delivering modern, high-impact Microsoft solutions. This position offers clear career progression with performance and salary More ❯

Senior Dynamics 365 Functional Consultant United Kingdom (Remote) Dynamics 365 Customer Engagement (CE) - Sales, Customer Service, Field Service, or Marketing. Clear progression path with regular performance and salary reviews. £75,000–£80,000 base salary + excellent company benefits. Paid professional development, including certifications and training. Areti are partnering with a leading, award-winning Microsoft Partner … in people and technology, this organisation offers a genuine opportunity to step into a leadership role. We're looking for a Senior Dynamics 365 (D365) Functional Consultant with strong Customer Engagement (CE) expertise to join a high-performing team and take ownership of delivering modern, high-impact Microsoft solutions. This position offers clear career progression with performance and salary More ❯

foster a supportive and knowledgeable team environment. Offer support with FDM requests to maintain operational continuity. Establish and maintain close working relationships with internal teams to ensure high-quality service delivery for IMServ customers and the achievement of service level agreements. Develop new or enhance existing reports to add value to the Field teams operations. Perform thorough administrative … and financial accuracy. PERSON SPECIFICATION: Proven IT Skills in Microsoft Office and ability to work with multiple IT Systems. Previous analyst experience. Proven communication skills both verbal and written. Customer Service skills. Presentation skills Customer focused; able to identify & respond to customers needs.? Willing to take ownership for issue resolution.? Flexible, willing & able to cope with change … Simply health Healthcare plan (Upgrades available) In Office & Out of Office Social Events Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Car Salary Sacrifice Scheme* Reward & Recognition (*Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain More ❯

Customer Performance specialist Up to £30,000 plus excellent benefits Milton Keynes, office based. Do you have experience working within the IT industry or do you have a desire to work within it? IT industry experience isn't essential; if you are great with people, able to build excellent rapport and you're proactive and commercially astute, this could … provided by internal teams and not taking data at face value Manage escalations for all customers and Internal Teams in relation to the services provided. Create and update Operation Service Manuals for our clients Ensure that quality standards are met in terms of ticketing and reporting by internal teams. Identify process/service improvement opportunities. Ensure SLA/… Provide support to internal teams in terms of communication with affected customers around major incidents, planned works and updates to services. Prepare internal and client-facing reports relating to service and present them to senior management. Provide internal reports on client satisfaction. What are we looking for? Experience in a Customer Service based role. A desire to More ❯

services organisation supporting schools in the Buckinghamshire area. This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. The Role Reporting to the Service Desk Manager, youll act as the main technical escalation point for 1st and 2nd line engineers … as well as taking the lead on IT projects and complex technical issues. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to build team capability. Ensure IT systems and networks are compliant with relevant policies. Lead IT … cloud technologies, including Office 365and Azure. Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills. Additional Information Full-time, permanent position. Hybrid More ❯

enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the … pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and TIO, this … will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the schools network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups. Providing technical advice, training and support to staff to enable More ❯

Our client has a vacancy for an enthusiastic IT Support Technician to join their small but dedicated Service Desk team. This is a fantastic opportunity to grow your skills in a hands-on environment, supporting a wide range of IT systems and users across the business. The role is office based full-time, working Monday to Thursday and Friday … accurate documentation of IT assets (PCs, laptops, mobile devices). Participate in pan-European or global IT projects as required. We’re looking for someone who’s technically capable, customer-focused, and eager to learn. You’ll be working closely with colleagues across departments, so strong communication and problem-solving skills are essential. Requirements: 1–2 years in a … and mobile device management tools (Intune preferred). Basic networking concepts (IP, DNS, DHCP) Experience installing software related to CAD or PLC programming tools is advantageous. Personal Attributes: Excellent customer service and interpersonal skills. Strong analytical and problem-solving abilities. Highly organised with attention to detail. Clear and effective communication skills. Able to work independently and as part More ❯

involve supporting a Trust of primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and … particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning More ❯

involve supporting a Trust of primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and … particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning More ❯

on board with a world-class technology platform via outbound calling An exciting position has become available to join a fun-loving, and very well respected software as a service provider in an exciting and expanding sector.You’ll join a fabulous team, with realistic targets that support each other to reach a team target. In the role of Sales … to ensure monthly targets are met Target multiple site prospects within a defined geographical area Accurately prepare and present contracts and associated paperwork to prospective clients Respond to all customer enquiries as per their expectation or agreed SLA Regularly complete and adhere to an individual sales plan, activity report and accurate sales forecast within the timescales requiredRequirementsWe are looking … from within a related target-driven environment, or the thirst to get into a sales role in order to grow their skillset Experience in telephone or face-to-face customer negotiations Experience in creating new business opportunities Excellent customer service skills Good communication skills, both written and verbal An interest in technology Computer literacy, including Microsoft OfficeExperience More ❯

who is motivated and enthusiastic about technology i. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the … Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and this will … involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the school's network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups. Providing technical advice, training and support to staff to enable More ❯

via this link to learn more about a placement year at Softcat: Softcat Student Success Stories Higherin About the Business Operations department At Softcat, we prioritise teamwork and exceptional customer service. This wouldn't be achievable without the dedicated teams and departments within Business Operations, who work diligently behind the scenes to enhance our efficiency, streamline operations, and deliver … world-class customer service. The departments in our Business Operations area include Operations, Customer Services, Procurement, Logistics, Finance and People & Property (HR). Our past interns have worked in roles including Customer Service Intern, Finance Intern, Order Fulfilment Intern and Recruitment Intern. As an Intern in the Business Operations area, you'll: Join a specific team … and take on meaningful responsibilities and duties Collaborate and engage across departments to deliver top-tier service Build key skills such as communication, time management, prioritisation, organisation and teamwork Work with other Softcat Interns on exciting group projects Learning about your team and department and how they contribute to Softcat's success What we're looking for: A current More ❯

have a broad technical skill set but looking to be re-trained in new technologies and looking for a new challenge? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? About the company: Do you want to be part of a successful organisation, that delivers software for the … in a 2nd line support role, building a strong technical awareness of the full technical skill set. Working closely with the 1st line team, sharing knowledge and collectively resolving customer queries and documenting the process. The role could develop into doing some on-site consultancy with customers implementing business applications. Key Responsibilities: 1.Support of various business applications. 2.Testing application … 4.Documentation of the configuration process of the software products to help with further project implementation. 5.Creating databases, basic Scripting, writing SQL statements, understanding SQL Server 6.Support and resolution of customer queries 7.Support of mobile applications and devices including IOS, Android, Windows Phones 8.Any other related duties as required by the business, including analysis and advising the customer on More ❯

you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies More ❯

DHCP, and Wi-Fi troubleshooting Experience with IT ticketing systems and remote access solutions Understanding of cybersecurity best practices, including phishing awareness and endpoint protection Excellent troubleshooting, communication, and customer service skills Ability to work independently and as part of a team Why Join This Company? This company is committed to providing a supportive and collaborative work environment More ❯

get stuck in? Here`s a taste of what you`ll be doing day-to-day 1. Strategy Development: o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability. o Align technology initiatives with business goals to drive growth and efficiency. 2. Team Leadership: o Lead and manage a cross-functional team, including developers, testers … Architecture into a deliverable solution with an assessment against scope, impact, architectural principles and architectural measures 4. Strategy Development: o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability. o Act as the Design Authority - to communicate the agreed Technical Architecture to the programme/project/product team ensuring full understanding of the `why … o Oversee the development, maintenance, and optimization of the ecommerce platform. o Ensure the platform's infrastructure can handle high traffic volumes and provide a seamless shopping experience. 6. Customer Experience: o Enhance the user experience by implementing innovative tech solutions and optimizing site performance. o Monitor and improve customer service processes to ensure high satisfaction levels. More ❯

with Dynamics D365CE (this is a D365CE role) Role You will join an experienced Dynamics CRM/365 team to help design and deliver tailored D365CE solutions across sales, service, and marketing functions. This is a hands-on, functional consulting role where you will own the full lifecycle – from requirements gathering to delivery and post go-live support. Key … Skills D365CE Functional Consulting (3+ years experience) End-to-end implementation experience across multiple versions (2015/2016/D365) Strong understanding of D365CE core modules (Sales, Customer Service, Marketing) Pre-sales demos, client workshops, user training, and documentation Business and process analysis (As-Is/To-Be modelling) Excellent communication and problem-solving skills Functional documentation & requirements More ❯