2 of 2 Customer Service Jobs in Barnsley

+ bens Purpose: This role will lead and give direction to the operations teams in an optimum manner so as to provide service to all customers both internally and externally, in a cost-effective manner by meeting set KPIs. Additionally you will have full responsibility for the Powder Paint … operates to the quality system as laid out in the Procedures Manual, controls and directives. Actively review and remedy quality issues to proactively maximise service levels, minimise returns, and improve product availability to ensure all aspects are on time and in full. Provide Management Information as requested. To work ...

with automation projects. You will also work towards a Level 3 Information Communication Technician qualification as part of the apprenticeship. Key Responsibilities Respond to customer support requests by telephone, email, and service desk. Investigate and troubleshoot hardware, software, operating system, and network issues. Set up computers, workstations, peripherals … security policies and help maintain secure systems and user accounts. Monitor and maintain key IT systems, carrying out upgrades and maintenance where required. Visit customer sites to install equipment or provide technical support. Document technical solutions, processes, and troubleshooting procedures. Provide customers with guidance and one-to-one training ...