1 to 25 of 47 Customer Service Jobs in South Yorkshire

an IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for … providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently. … are responded to promptly and you are responsible for following through to a resolution to agreed services levels, whilst providing the highest level of customer service. Throughout this process you will ensure customers are kept fully informed of the progress of their Helpdesk calls and they are satisfied with More ❯

the reception Maintaining booking system for rooms Maintaining appropriate stock levels of office consumables Ordering supplies via the on-line ordering systems Archiving Training Customer service standard level 2, including Functional Skills in English and maths if required Training centre will be located at CDC , Cricket Inn Road … Sheffield , S2 1TR Training will be one day a week Opportunity to move into full time position upon completion of apprenticeship Apprenticeship Standard Customer service practitioner (level 2) Training Provider SHEFFIELD CITY COUNCIL Working Week Monday - Thursday, 9.00am - 5.00pm. Friday, 9.00am - 4.30pm (30 min lunch break). Expected … Closing Date Saturday, 31st May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths & English GCSE More ❯

and modify designs as required along with advanced diagnostic and commissioning abilities. The Field Commissioning Engineer will liaise with internal and external stakeholders across Service and Support, Software and Workshop functions to solve problems to the highest standard. The position requires the provision of first-class support to clients … stakeholders throughout project lifecycle and provide updates on progress and demonstrations. Ensure compliance with cross departmental policies, procedures and design requirements. Always provide excellent customer service to Loop clients. Provide proactive and reactive service and support engineering to clients to ensure that automation and robotic systems are … system faults and, where unable to provide solutions directly, liaise closely with internal stakeholders to identify and provide solution. Act as ambassador for the Service and Support department and promote and advocate for the department in a professional manner when carrying out the duties of the position. Other Service More ❯

e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France … centers around the world which encompass more than 26 million square feet. Amazon's Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon's technology, product, business and operations teams to create … external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept More ❯

digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customer service, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customer service and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customer More ❯

Role: Service Desk Analyst Location: Sheffield Salary: £30,000 Are you passionate about IT support and thrive on solving technical challenges? We're on the lookout for a proactive and customer-focused Service Desk Analyst to join a dynamic and growing team based in Sheffield. The Role … As a Service Desk Analyst, you'll be the first point of contact for IT users, providing high-quality support and ensuring incidents and requests are resolved quickly and efficiently. You'll work across a wide range of technologies and play a key role in keeping business operations running … hardware, software, and network issues. Escalate more complex problems to second-line support. Maintain accurate documentation and contribute to a knowledge base. Deliver excellent customer service in every interaction. What We're Looking For: Previous experience in a service desk or IT support role. Strong problem-solving More ❯

work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers’ needs, customising recommendations to … enrich their lives. In this role, you could work full-time, part-time or part-time temporary. Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Understand and proactively … purchase options, and assist in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other’s differences and having the More ❯

Ten Live Ltd are urgently recruiting a Service Coordinator for one of our clients based in the Rotherham area. This is an amazing opportunity to work within a fast growing and adaptable business. Job Description- Working within a small team of Service coordinators, you will receive service … internal and external customers and be expected to provide an efficient and effective service. You will be responsible to plan, schedule and prioritise all service and maintenance calls for our customers all over the UK and to coordinate our team of Service Technicians to carry these out to … maximum efficiency. Key Responsibilities Raise service calls using our scheduling software and communicate the anticipated repair pathway Effective triage of service requests to ensure relevant information is gathered and accurately recorded to support the first time fix of plant in the field Develop a good understanding of our More ❯

Summary The role of the Service & Support engineer is to provide expert hands on technical expertise in all aspects of installation, basic customer training, maintenance, fault-finding and customer support in respect of the company’s products which are mainly Lab instruments for analysis. The primary objective … is to be an efficient and effective member of the customer service team in delivering highly competent, effective & focussed engineering and technical support to the customer base to achieve maximum customer satisfaction and to further the professional image of the company. Responsibilities Working as a member … of the service team involved in installation, maintenance, service & technical support of a range of instrumentation. Lab work, including running samples. Duties include: Liaise with customers and colleagues in the site planning process prior to installation Inspect, install, set up test and achieve specifications of systems and accessories More ❯

Friday 8:00 to 17:00 or Monday to Friday 12:00 to 21:00 on a rota basis. Working as part of our customer care team, providing Second Line support to our IT Solutions clients, you will play a key role in supporting our customers with industry-leading … knowledge and customer service. You'll handle escalations and support a wide range of client infrastructures and play a key role in delivering high-quality service across Microsoft networking and cloud technologies and get involved in projects to support the continuous improvement of our services. What you'll … software installations, updating server software, and working on all technical issues to completion. Attend client sites for onsite work or urgent fixes and regular service reviews or clinics. Ensure all escalations are actioned in a timely manner and all notes are correctly recorded and up to date. Assist clients More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

Job Title: IT Service Desk Team Leader Location: Sheffield, South Yorkshire Salary: £30,000 - £35,000 PLUS 25 Days Holiday (Rising With Service), Vendor Certifications, Private Pension, Private Healthcare, Profit Bonus Scheme, Hybrid Working We are looking for an IT Service Desk Team Leader to join a … forward thinking, innovative Managed Service Provider (MSP) in Sheffield. This is a great opportunity for someone with strong technical expertise and leadership skills to manage a team, drive service improvements, and ensure high-quality support for clients. This is a unique opportunity to join a thriving business, where … Windows Server, Microsoft 365, and Entra ID Experience with networking technologies (firewalls, switches, VPNs) Familiarity with virtualization (VMware, Hyper-V) Excellent problem-solving and customer service skills Previous experience leading or mentoring a team is a plus If you have the technical expertise and leadership skills to excel More ❯

Role: Service Desk Engineer Area: Sheffield Salary: £32,000 An MSP client are looking to add a Service Desk Engineer to join their very dynamic IT department, to provide 1st & 2nd line solutions to their client base. Experience working in a Managed Service environment is essential! The … careers! Please do not waste anytime and apply right now! Skillset: ** Windows Server ** Office 365 ** DNS/DHCP ** Azure AD ** Routing/Networks ** Excellent Customer Service Desirable: ** Firewalls ** Backups ** Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

wireless systems, ensuring that customers receive exceptional service. This is a fantastic opportunity to directly support our customers, manage installations, and deliver high-quality service to businesses across a range of sectors. What's in It for You? A dynamic, varied role : No two days will be the same. … responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with … project management teams, 3rd Line Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and More ❯

that staff and students can effectively use digital tools and systems that support teaching, learning, and operational delivery. Role This is a hands-on, customer-facing role offering valuable experience within a dynamic IT environment, helping to build practical skills while contributing to the reliable delivery of essential digital … with infrastructure engineers to develop integrated IT solutions that address root causes, improve functionality, and support digital transformation. Respond to user-reported incidents and service requests in line with agreed Service Level Agreements (SLAs), maintaining a high standard of customer service and issue resolution. Assist in … out of software updates, new features, and infrastructure changes. Foster positive working relationships with external suppliers and third-party support providers to ensure effective service delivery and system performance. Cross-college Responsibilities: You may be required to participate in cross-college teams and working groups on key projects. You More ❯

a maintenance engineer looking for a different challenge? Would you enjoy being on different client sites, resolving issues weekly? Maybe you are a field service maintenance engineer who would like to work with an OEM maintaining highly automated solutions within the food industry? Covering sites from Preston to the … providing root cause analysis to the wider team to help ensure the best quality is upheld at all times. The role of a Field Service Engineer: Provide timely and professional technical support to clients via phone, email, or in person. Diagnose and resolve hardware, software, and network-related issues … effectively. Collaborate with cross-functional teams to troubleshoot and resolve customer issues. Install, configure, and maintain automation equipment. Conduct regular system maintenance and perform necessary updates and upgrades. Document and track customer interactions, solutions, and support activities in a CRM system. Stay up-to-date with the latest More ❯

Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software … responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a … Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real More ❯

known UK tech and telecoms client of ours is looking for a 1st Line Support Engineer to be the first point of contact for customer issues. You'll be taking calls, logging tickets, and solving common IT problems - everything from password resets and printer issues to basic Office … network support. You'll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It's a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1years in a helpdesk, service desk or IT … Good knowledge of Windows 10/11, Office 365 and Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi More ❯

appropriate business style. Provide regular updates to appropriate managers. Assure that procedures and work instructions are efficient and not redundant. Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer issues a priority. Confer with reporting manager on … Security, Health, Safety, and Quality). Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to PPG or customer-specific. Ability to work effectively under pressure with changing priorities and deadlines. Understand and embrace the business and IT strategic direction. Understand business processes More ❯

known UK tech and telecoms client of ours is looking for a 1st Line Support Engineer to be the first point of contact for customer issues. You’ll be taking calls, logging tickets, and solving common IT problems – everything from password resets and printer issues to basic Office … network support. You’ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It’s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1 years in a helpdesk, service desk or … Good knowledge of Windows 10/11, Office 365 and Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi More ❯

Support apprenticeship, this is not a role that will be round for long. At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of … effectively with all staff across the company Ability to establish positive and productive working relationships Able to work flexibly, including responding to high level service issues out of core hours Able to travel to various locations within a reasonable timescale to support the needs of the company Demonstrate a More ❯

peripherals. * Familiarity with Windows and/or Mac operating systems. * Basic understanding of networking concepts (TCP/IP, DNS, DHCP). * Excellent communication and customer service skills. * Ability to work independently and collaboratively in a team environment. Key Responsibilities - * Provide first-line technical support to end-users, troubleshooting … networks, printers, and other IT equipment. * Assist with the setup and configuration of software applications and operating systems. * Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service. * Perform routine maintenance tasks, such as system updates, backups, and antivirus scans. * Document support More ❯

your career in data? Euroglaze Ltd, a leading specialist in PVCu window and door fabrication, is offering an exciting Data Technician Apprenticeship in our Customer Service Department. If you have a keen eye for detail and a passion for accuracy, we want to hear from you! Role Processing … orders and quotes using Window Designer software Ensuring customer enquiries & amendments are promptly resolved via telephone, email and in person Understanding and explaining product range, features & benefits Maintaining high standards of account data in our CRM Liaising with production, despatch, sales, marketing & finance departments Training Data Technician Level … Months Positions Available 1 Closing Date Sunday, 1st June 2025 Start Date Tuesday, 1st July 2025 Desired Skills Communication skills Attention to detail Customer care skills Problem solving skills Number skills Analytical skills Team working Working Under Pressure About the Employer EUROGLAZE LIMITED Join us to experience truly market More ❯

Salary: £25,087 - Uncapped commission Location : Doncaster Full Time - Permanent Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales More ❯