1 to 25 of 38 Customer Service Jobs in South Yorkshire

Customer Support Advisor Key Benefits Salary: £25,000 per annum Permanent, full-time role Early finish every Friday 25 days holiday plus statutory bank holidays We are working with a successful manufacturing company based in Mexborough to recruit for a Customer Service candidate to join the team! The Role As Customer Service Advisor, you will … and guidance Providing technical support on products and services to customers and colleagues Logging queries, tracking progress and ensuring timely resolutions Building strong relationships with customers by delivering excellent service Working closely with internal departments to resolve technical issues efficiently Maintaining accurate records of all customer interactions and enquiries The Person The successful Customer Service Advisor … will have: Experience in a customer service role within a technical or manufacturing environment Strong communication skills with the ability to explain technical information clearly Confidence in using phone and live chat systems Good IT skills with the ability to learn new systems quickly Strong problem-solving ability and attention to detail A team-focused, professional approach to More ❯

As a Customer Care Executive, you will be the first point of contact and your role will be to provide customer service excellence to new and existing customers constantly striving for continuous improvement. You will have excellent communication skills. Main Duties Provide live telephone support to customers experiencing problems with software products. Log internal and external support … calls within SLA bound response times - assign the calls to the relevant support team. Creation of Customer Weekly & Monthly Service Reports. Validate and accurately process customer orders on the CRM/ERP systems within SLA bound response times. Liaise with the customer to regularly update on progress of orders, enquiries, and any customer concerns that … they have - being the voice of the customer for order requirements back into the site. Working closely with the operations planning, product line and engineering teams on order progress, latest products availability etc to gain good knowledge and understanding. Assist with the creation of order reporting for analysis - driving for continuous improvement. Handle internal and external customer enquiries More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Service Desk Engineer French When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (French Required) Work location: Sheffield (Hybrid) Salary: Up to … would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in French to provide top-tier technical support to our contract customers. What youll be … doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What we're More ❯

Job Description Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone … portal, chat, and handling non-critical escalations. Youll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards More ❯

5pm (Client happy to discuss less hours but salary would be pro rata) About our client: Our client is a rapidly growing facilities management company dedicated to providing exceptional service to a diverse portfolio of clients. As their business continues to expand, they are looking for a Helpdesk Coordinator to join their team, ensuring efficient, professional, and customer-focused support. Job Overview: The Helpdesk Coordinator will be part of a small helpdesk team, ensuring that all service requests are handled promptly and effectively. The role involves includes ensuring smooth communication between the helpdesk, facilities management teams, contractors and clients. Key Responsibilities: Helpdesk Operations: Part of a team that ensures all incoming service requests, incidents, and … inquiries are logged, tracked, and resolved in a timely and effective manner. Client Communication: Ensure consistent and professional communication with clients regarding service requests, project updates, and issue resolution. Working to Service Level Agreements (SLAs): Ensuring service requests are resolved within agreed timelines. Take action to address and escalate any issues that might breach SLAs. Customer More ❯

Lucrative new business field sales role selling service contracts Business Development Manager - Service Contracts Area: South Yorkshire DN WF S The Role of Business Development Manager This is a field/home-based business development sales role. You will target B2B businesses with over 300 employees, selling a range of in-demand facilities services. You will engage with … within the region. This is a new business role where you will be responsible for self-generating appointments and building a strong pipeline. You will be selling an essential service with high demand, making the ability to identify and approach the target market crucial. With high order values, there is significant earning potential the average BDM earns 60K, while … top performers exceed 80K. The role is four days in the field and one day working from home. You will be supported by excellent operational service levels, outstanding customer service, and a world-class marketing team. As a Business Development Manager, you will present tailored solutions to prospective clients. The Company Business Development Manager If you're More ❯

Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist . This … be provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and … training sessions for new users. Accurately log and share key information using internal systems. Act as a customer advocate and champion for the brand. What we’re looking for: Fluent in German and English (spoken and written). Experience working in a customer service role. A real passion for delivering excellent customer service. Strong communication, organisational More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Retail Customer Service Associate to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

users and IT Services Department to resolve these issues. They will be part of the ITSM Platform Team which is responsible for providing support and development of the IT Service Management Toolset. The team are also responsible for the development and transition of new and existing services, definition of business processes and workflows, Service Improvement, Knowledge Management, Reporting … service automation, and development of an end user Self-Service Portal. Main duties of the job Deal with queries relating to the creation and management of individuals NHS.net accounts and act as one of the Trust's Local Organisation Agent (LOA). Create and update Trust network user accounts using Microsoft Active Directory software. Assign appropriate shared drive … IT Portfolio in conjunction with other specialist areas of Informatics. Supporting over 21,000 users across 5 hospitals and multiple sites across the region, the department operates within a Service Management Framework (ITIL) and has several mature service management processes in place which operate across the Departmental structure. A Continual Service Improvement Programme is in place which More ❯

Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by working with cross functional teams. In DWP Digital … and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven … track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their More ❯

internal operations and external interactions with clients, ensuring contracts and quotations are effectively administered and negotiated. Experience required includes strong administrative process management/office management, business-to-business customer service, and contract management. Benefits include: 24 days holiday + bank holidays Pension scheme Healthcare assistance scheme Free, on site parking in Sheffield Career development opportunities Youll act … as the vital link between our engineering experts and commercial sales team making sure contracts are robust and commercially sound, while streamlining the sales process and customer journey to deliver the highest standards of efficiency and service. Responsibilities: This role will involve hands-on management of all aspects of the companys internal operations, focusing on: Project management of the … end-to-end customer journey including operational, administrative, and contractual elements IT system efficiency and continuous improvement Office management Experience required: Hands-on experience of customer relationship management and customer journey within a business-to-business environment co-ordinating the customer journey from initial enquiry through to final invoice Experience managing internal operations such as IT More ❯

internal operations and external interactions with clients, ensuring contracts and quotations are effectively administered and negotiated. Experience required includes strong administrative process management/office management, business-to-business customer service, and contract management. Benefits include: 24 days holiday bank holidays Pension scheme Healthcare assistance scheme Free, on site parking in Sheffield Career development opportunities You’ll act … as the vital link between our engineering experts and commercial sales team — making sure contracts are robust and commercially sound, while streamlining the sales process and customer journey to deliver the highest standards of efficiency and service. Responsibilities: This role will involve hands-on management of all aspects of the company’s internal operations, focusing on: Project management of … the end-to-end customer journey – including operational, administrative, and contractual elements IT system efficiency and continuous improvement Office management Experience required: Hands-on experience of customer relationship management and customer journey within a business-to-business environment – co-ordinating the customer journey from initial enquiry through to final invoice Experience managing internal operations such as More ❯

INSIDE IR35 Location: Rotherham Salary: competitive We are seeking a 1st Line IT Helpdesk Team Leader to lead our frontline IT-Helpdesk team. This role is crucial for managing service requests and incidents, promoting excellent customer service, and maintaining high technical support standards. Day-to-day Responsibilities: Lead the 1st Line Support Helpdesk, ensuring efficient and professional … management of all contacts. Act as the primary point of contact for customer escalations and relationship management with staff, students, and external clients. Drive continuous improvement of the 1st Line support capabilities and perform trend analysis to identify underlying IT issues. Update the Staff Portal in real-time for major service impacts and compile high-quality reports. Required … Qualifications: Proven leadership experience in an IT helpdesk or support team. Strong problem-solving, analytical, and communication skills. Experience with ITSM tools and CRM systems. Commitment to high-level customer service. More ❯

Field Service Engineers We are excited to offer an opportunity for skilled engineers to join us on a flexible pay-per-hour basis, supporting ATM First Line Maintenance (FLM) activity. What we’re looking for - Passing a Pre Employment Screening Level 4 is essential - Previous ATM experience is desirable but not required – full training will be provided. - Flexibility to … your own vehicle and a full UK driving licence. - Own an Android smartphone - Supply your own hand tools Skills and Experience Required - Strong background in electromechanical or IT field service engineering. - Ability to work with networked devices, routers, and cabling. - Competence in the installation, deinstallation, and commissioning of ATMs or similar equipment. - Excellent diagnostic and fault-finding skills, with … the ability to resolve issues quickly under pressure. - Knowledge of basic PC hardware, software loading, and configuration. - Comfortable using hand tools, testing equipment, and diagnostic software. - Strong customer service and communication skills, representing the company professionally on-site. - Ability to work independently, managing time and priorities effectively. - Willingness to travel locally within your allocated region. Desirable Skills - Prior More ❯

Mgr PM-T - Amazon Business, Amazon Business Foundational Services Job ID: Amazon Spain Services, S.L.U. Looking for a career at a company that seeks to be Earth's most customer-centric company? Interested in disrupting the B2B landscape? Eager to be a part of a rapidly expanding $35 billion-dollar global business? At Amazon Business, we set out every … the the multi-year charter for our Invoice By Amazon product portfolio and bring this innovative solution to our global AB locales Work with in-country product, business, sales, customer service, tax and legal teams to understand country-specific customer and regulatory requirements Identify and work closely with a set of key customers that help us define More ❯

custom projects involving machine integration and coordinate with internal and external technical teams. Monitor and forecast sales pipeline, track opportunities, and maintain a disciplined sales process. Work closely with service and management teams to ensure customer satisfaction and project delivery. Travel across the UK and Ireland, including overnight stays. Account Manager/Area Sales Manager/Technical Sales … Area Sales Manager, or Account Manager. Background in industrial equipment, automation systems, CNC or CMM machinery is highly desirable. Excellent communication, organisation, and follow-up skills with a strong customer service focus. Aptitude for mechanical systems, IT literacy, and ability to analyse and progress bespoke projects. Highly self-motivated, organised, and reliable with the discipline to manage a More ❯

AV technology. Its just part of our DNA. Were deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, were currently seeking an experienced AV Project Manager to join our team.? As an?AV Project Manager, you'll lead the delivery of best-in-class Audio Visual … . Our friendly team of 170 are our most important customers.?We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … and where we work, or the genuinely fun and supportive environment weve built in our dog-friendly office (complete with top of the range coffee machine), or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that is doing really well, but More ❯

AV technology. Its just part of our DNA. Were deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, were currently seeking an experienced AV Project Manager to join our team.? As an?AV Project Manager, you'll lead the delivery of best-in-class Audio Visual … . Our friendly team of 170 are our most important customers.?We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … and where we work, or the genuinely fun and supportive environment weve built in our dog-friendly office (complete with top of the range coffee machine), or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that is doing really well, but More ❯

Senior AV Engineer Sheffield Up to £36,000 Your new role As one of our Senior Engineers, you will support our team of expert installation and service engineers. You will be responsible for ensuring adherence to our high standards of engineering work, mentoring and coaching the team to support our drive for continued improvement and excellence in AV integration. … business. Responsibilities Help us grow and improve our engineering team, fostering a culture of technical excellence and innovation. Oversee the offsite prefabrication, and installation of AV systems into our customer sites. Ensure compliance with industry standards and health and safety regulations. Assist with the development and implementation engineering best practices, processes, and documentation. Mentor junior engineers and support professional … teams. Troubleshoot complex technical issues and provide expert-level support when needed. Lead the onsite installation team to deliver our bespoke AV installations anywhere in the UK. Deliver great customer service and strive for 'right first time' engineering. Position yourself as an SME in one of our core technologies. Experience needed Extensive experience in the Audio-Visual industry More ❯

Working throughout the UK Monday to Friday - 40hrs per week Overtime No Weekends As one of our Senior (Advanced) Engineers, you will support our team of expert installation and service engineers. You will be responsible for ensuring adherence to our high standards of engineering work, mentoring and coaching the team to support our drive for continued improvement and excellence … Job Responsibilities Help us grow and improve our engineering team, fostering a culture of technical excellence and innovation. Oversee the offsite prefabrication, and installation of AV systems into our customer sites. Ensure compliance with industry standards and health and safety regulations. Assist with the development and implementation engineering best practices, processes, and documentation. Mentor junior engineers and support professional … teams. Troubleshoot complex technical issues and provide expert-level support when needed. Lead the onsite installation team to deliver our bespoke AV installations anywhere in the UK. Deliver great customer service and strive for right first time engineering. Position yourself as an SME in one of our core technologies. Job Requirements Extensive experience in the Audio-Visual industry More ❯

very well respected and successful MSP who are expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both More ❯

Internationally successful: The Wienerberger Group Come and join us as a Customer Support Team Leader at our Sandtoft site in Doncaster! Wienerberger is a leading international provider of building materials and infrastructure solutions.We improve the quality of life and shape the future of construction. With our 19,000 employees at 216 locations in 28 countries, we improve the lives … of people all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living. About the Role Our Customer Support Team Leader Roof role will suit a candidate who enjoys leading a team whilst providing a high standard of customer service, who works accurately, efficiently and has an appetite to learn … shareholder via our Share Scheme Life Assurance Flexible benefits offering (including health, wellbeing and money saving opportunities) So what are you waiting for? Come and join Wienerberger as a Customer Support Team Leader and start growing your career with us today! The closing date for this role is subject to change and may be closed earlier than advertised. More ❯

also be involved in small IT projects and will be involved in upgrades/new installs. This role will suit a real all rounder with a passion for good customer service and rapport building. The role is paying £28-30,000 plus a really strong set of benefits. It will be on site, 5 days a week. Altech More ❯