2 of 2 Customer Service Jobs in Basildon

global financial technology company, the Head of Enterprise Merchant Relationship Management, EMEA leads our large merchant client engagement, growth and retention efforts to drive customer satisfaction and loyalty. As the primary point of contact for key clients, this role ensures that client needs are met, relationships are nurtured … clients, understanding their needs and goals to effectively anticipate and address their needs Serve as the primary point of contact for clients, providing exceptional customer service and support Monitor and analyse client satisfaction and loyalty metrics, identifying areas for improvement and implementing action plans to increase overall satisfaction ...

below systems (Not all essential): ?Texecom ?Pyronix ?Risco ?Scantronic ?Fermax ?Paxton ?BPT ?Hikvison Strong understanding of IP Networking Hardworking and dedicated to offering excellent customer service Excellent communication skills both verbal and written Strong problem-solving and organisational skills Ability to safely use tools and installation equipment Clean ...