1 to 25 of 35 Customer Service Jobs in Essex

who is eager to develop a strong foundation in business operations. You will be responsible for a wide range of tasks that support the smooth delivery of our 'vCIO' service to our customers, covering the bases of; Consulting, Procurement, Support, Al & Machine Learning, Security Operations, Cloud Operations (AWS, Azure, Office 365). As a Business & Data Administration Apprentice, you … growing organisation. You will play a crucial role in ensuring that clients receive value from our services. Main Responsibilities Reselling Commercial Support Vendor and Partnership Relationship Management Asset Management Customer Service Project Support/Runbook Administration Consultancy Admin Support Budget Planning/Forecasting Solution Investigation Ensuring clients gain maximum value from our services What we're looking for … Strong attention to detail and commitment to quality Excellent communication skills, both written and verbal A team player with a passion for customer service A proactive attitude and ability to adapt in a fast-moving environment Interest in technology and business operations Proficiency in Microsoft Word, Excel, Outlook, and other business communication tools Strong numerical and commercial acumen More ❯

Service Engineer - Security Systems (CCTV, Intruder Alarm, Access Control) Location: London + South East Salary: Competitive in Industry + Uncapped Engineer commission scheme Trinity are hiring a Service Engineer to join our dedicated team in London and the South East. In the role, you will be providing maintenance and servicing of our clients Security systems. As a Service Engineer at Trinity, you will have the opportunity to obtain industry leading training and earn through our engineering commission scheme! The role of Service Engineer You will be working as part of a skilled team of Service Engineers and will be supported by our wider support departments to provide high quality service and customer experience. … The key tasks include the following: Carry out all other necessary works required at customer premises in accordance with the Companys quality standards. Effectively communicate with customers to ensure a good understanding of system and site status. Liaise with service administrators and other internal stakeholders to ensure our service commitments are met. Work to a planned service More ❯

offers a chance to apply your technical expertise, but also provides a pathway for significant career growth and skill enhancement. The successful candidate will be part of a busy Service Desk, where the ability to work efficiently under pressure and deliver exceptional customer service is prioritised. This role is ideal for individuals who thrive in fast-paced … settings and are eager to take on new challenges. Key Responsibilities: Provide 2nd line IT support: Resolve issues and ensure seamless IT operations. Customer Engagement: Offer professional and effective support to customers. Team Collaboration: Work with team members to manage and resolve Service Desk tickets. System Administration: Maintain and administer Microsoft 365, AzureAD/EntraID, and Active Directory. … and secure. IP Networking: Manage tasks including DNS and DHCP configurations. Virtualisation Tools: Utilise Hyper-V and VMware. Email Systems: Administer Exchange Server to maintain robust email communication systems. Service Desk Systems: Competence in using Service Desk ticketing systems. This role is an excellent fit for an IT professional who is passionate about technology and eager to develop More ❯

for a very prestigious company working in private schools. Job Requirements: Experience of working in an onsite environment (2nd - 3rd line support role). Experience of working in a customer facing environment. Experience of working in the education or similar sector is preferable. To comply with safeguarding policies, procedures and codes of conduct. To demonstrate a personal commitment to … student/colleague wellbeing. To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training whenever required. Required Skills: Terrific customer service and communication skills, both written & verbal. Excellent interpersonal skills and the ability to interact effectively & professionally with people at all levels of an organization. Great communication skills … solutions Self-motivated and pro-active with effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues More ❯

for a very prestigious company working in private schools. Job Requirements: Experience of working in an onsite environment (2nd - 3rd line support role). Experience of working in a customer facing environment. Experience of working in the education or similar sector is preferable. To comply with safeguarding policies, procedures and codes of conduct. To demonstrate a personal commitment to … student/colleague wellbeing. To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training whenever required. Required Skills: Terrific customer service and communication skills, both written & verbal. Excellent interpersonal skills and the ability to interact effectively & professionally with people at all levels of an organization. Great communication skills … solutions Self-motivated and pro-active with effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues More ❯

IT Support Engineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing a mix of … Supporting and maintaining client IT systems across a variety of environments Installing and configuring new hardware and software solutions Escalating complex issues to senior engineers where necessary Providing excellent customer service and building strong client relationships Technical Requirements: Experience supporting both Windows & MacOS environments Hands-on knowledge of Microsoft Azure and Office 365 administration Strong understanding of Active More ❯

accurate and timely information. Communicate with field staff to provide updates and respond to changes or urgent requests. Monitor progress and adjust schedules as needed to ensure deadlines and service levels are met. Provide excellent customer service when handling inbound/outbound calls and emails. Generate and distribute daily/weekly reports on scheduling activities. Support the More ❯

Engineer – East Tilbury - £30,000 – Great Opportunity! Location: East Tilbury Salary: £26,000 - £30,000 Are you a driven and experienced Technical Support Engineer with a background in Managed Service Providers? Do you enjoy variety, from remote troubleshooting to hands-on installations and fieldwork? If so, we want to hear from you! We’re looking for a confident and … part of the escalation process Carry out regular system maintenance and updates Engage in client site visits and field-based project work when needed Personal Skills: Strong communication and customer service skills Punctual , reliable, and willing to learn A self-starter who can work independently or as part of a team Friendly, approachable, and able to build rapport More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Field Service Engineer (Shutter Doors/Alarm Systems) £18-20/hour + Training + Clear Progression Routes + Van + Fuel Card + Door to Door Pay Local Patch with Occasional Stays Away Ideally Located: Harrow, Watford, Epping, Harlow, Essex, Brentwood Are you a Field Service Engineer from an electrical and mechanical background looking to refine your … well as their alarm systems/control panels. You will be expected travel away from time to time for overnight stays when required. This role would suit a Field Service Engineer looking for the next step to elevate their career, who enjoys working with customers to help solve and fix problems and who is always looking to improve their … skills and knowledge. The Role: Servicing and repairing fire shutters/curtains. Fault finding and diagnostic work. No less than 40 hours per week, 7am start. The Person: Field Service Engineer Shutter Doors/Alarm Systems experience An electrical and mechanical background. Great customer service skills. Reference Number: BBBH259624 To apply for this role or to be More ❯

excellent opportunity for someone eager to develop a strong foundation in business operations. You will be responsible for a range of tasks that support the delivery of our 'vCIO' service to customers, covering: Consulting, Procurement, Support, AI & Machine Learning, Security Operations, Cloud Operations (AWS, Azure, Office 365). Role Reselling Commercial Support Vendor and Partnership Relationship Management Asset Management … Customer Service Project Support/Runbook Administration Consultancy Admin Support Budget Planning/Forecasting Solution Investigation Ensuring clients gain maximum value from our services Training Level 3 Business Administration Apprenticeship Standard delivered by Chelmsford College 6-7 hours per week will be spent on "off-the-job training" Training is provided both remotely and in the workplace Details … in technology Microsoft Office proficiency Numerical skills Qualifications English GCSE, grade 4 (Essential) Mathematics GCSE, grade 4 (Essential) About the Employer 3GI TECHNOLOGY LIMITED We are a global technology service provider that has seen rapid growth since 2020. We specialise in helping organisations digitally transform while reducing costs, and we pride ourselves on supporting our clients to reach their More ❯

Service Engineer - Security Systems (CCTV, Intruder Alarm, Access Control) Location: Essex Salary: Competitive in Industry + Uncapped Engineer commission scheme Trinity are hiring a Service Engineer to join our dedicated team in Essex. In the role, you will be providing maintenance and servicing of our clients Security systems. As a Service Engineer at Trinity, you will have … the opportunity to obtain industry leading training and earn through our engineering commission scheme! The role of Service Engineer You will be working as part of a skilled team of Service Engineers and will be supported by our wider support departments to provide high quality service and customer experience. The key tasks include the following: Carry … out all other necessary works required at customer premises in accordance with the Companys quality standards. Effectively communicate with customers to ensure a good understanding of system and site status. Liaise with service administrators and other internal stakeholders to ensure our service commitments are met. Work to a planned service and maintenance schedule, emergency call out More ❯

a Trainee Technical Advisor on a part time, flexible hours basis. This is a fantastic chance to start your career in the Technical Advisor field and provide the BEST customer service and advice to our customers. Please note that this Trainee Technical Advisor role is offered on a part time, flexible hours basis Hours to be 4 hours … in the cooler 6 months, or to cover holidays, or simply as required. The Role: As a Trainee technical Advisor, youll be committed to delivering an outstanding level of service, and youll be professional, driven and enthusiastic. The purpose of the Trainee Technical Advisor role is to provide underfloor heating technical advice and support to trade and domestic customers … the phone and via email. As this is a trainee role, no previous knowledge is required as full Training will be provided. You will provide the highest level of service to internal and external customers. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional More ❯

team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor … Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. … skillset Good administration skills with working knowledge of business systems and mainstream applications e.g., Microsoft Office 365. Excellent team player and relationship builder Project oriented but can interchange on service-related tasks when required. More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, plus annual bonus taking your package … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Field Service Installation Engineer (Shutter Doors/Alarm Systems) £50,000 - £70,000 + Training + Van + Fuel Card + Door to Door Pay + Overtime Local Patch with Occasional Stays Away Ideally Located: Harrow, Watford, Epping, Harlow, Essex, Brentwood Are you a Field Service Engineer from an electrical and mechanical background looking to refine your skills … well as their alarm systems/control panels. You will be expected travel away from time to time for overnight stays when required. This role would suit a Field Service Engineer looking for the next step to elevate their career, who enjoys working with customers to help solve and fix problems and who is always looking to improve their … skills and knowledge. The Role: Installation of fire shutters/curtains. Fault finding and commissioning. No less than 40 hours per week, 7am start. The Person: Field Service Engineer. Shutter Doors/Alarm Systems experience. An electrical and mechanical background. Great customer service skills. Reference Number: BBBH259643 To apply for this role or to be considered for More ❯

Colchester or Bury St Edmunds. Skills & Experience Required: Previous management experience gained from a showroom environment, or similar Strong IT experience Strong leadership and organisation skills Excellent Communication and customer service abilities UK Driving licence Strong commercial and financial acumen Sales experience Key Duties & Responsibilities: Drive business growth and profitable turnover Oversee daily operations Sales and quoting, creating More ❯

Flexible working Auto enrol pension Desired Qualities, Skills and Knowledge: Ability to work well in a team environment A general passion and interest in IT Great problem solver Good customer service skills Driven to succeed Good time management skills GCSE Grade 5/C in English and grade 4/C in Maths is required for this role More ❯

Account Manager to join our growing team. In this role, youll take ownership of a selection of key client accounts, building strong relationships and ensuring the highest level of service, while also developing your own portfolio of new business opportunities. The ideal candidate will bring proven experience managing premium client portfolios within the AV sector. Youll be highly organised … house technical staff to ensure that our clients receive the right level of technical input where it is required. Liaising internally cross departmentally to ensure the highest level of service is received and all jobs are carried out in accordance with client specific requirements. Maintaining an accurate and up to date record of all client communications. Using our company … clients. Participating in exhibitions and events as and when required. Qualifications and Pre-Requisites A strong, proven background in managing a client portfolios in a fast paced sales/customer service/account management environment within the Audio Visual events industry (minimum 5 years). A good standard of education and a professional approach. The ability to understand More ❯

days holiday + bank holidays | Pension | On-call retainer | Colchester & surrounding areas Are you a skilled Gas & Plumbing Engineer who takes pride in high-quality work and excellent customer service? Do you want a role where no two days are the same, with the chance to develop your skills beyond the usual gas and plumbing jobs? If so … Were Looking For Domestic gas qualifications: CCN1, CENWAT, HTR1, CKR1, CPA1. NVQ Level 2 (or above) in Plumbing & Heating, or equivalent. Proven experience in domestic gas and plumbing installation, service, and maintenance. Solid fault-finding and problem-solving skills. Someone flexible, reliable, and able to work independently with pride in their work. A full UK driving licence. Bonus points More ❯