1 to 25 of 56 Customer Service Jobs in Essex

Office based You have to have Customer service office based or contact centre experience We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls. The role will deal with a wide range … customer service calls.Cactus Search are currently in partnership with an amazing client who are offering you the following: Laptop and kit supplied prior to work commencing Salary - £26,430 Shift patterns between 8:30am and 7pm - 40 hours per weekThis role will involve weekend working on a saturday ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

recruiting for a Business Support Assistant to join a busy Facilities and Compliance Helpdesk team. This is an excellent opportunity for an organised and customer-focused individual to play a key role in supporting the delivery of maintenance, compliance, and health & safety services across a large commercial environment. Based … Helpdesk, you will be responsible for coordinating planned and reactive maintenance activities, updating CAFM systems, monitoring service levels, and ensuring compliance-related tasks are completed accurately and on time. Key Responsibilities Manage and monitor maintenance requests through the CAFM system. Coordinate planned and reactive maintenance works. Liaise with contractors ...

Junior Service Co-Ordinator Providing support to our service desk and to our service co-ordinator’s. Role To always represent ASGS in a professional manner and to protect the interests of ASGS. Interface with customers and sales representatives to handle both pre-sales and post-sales … service functions. Planning and dispatching of reactive/proactive works to engineers and contractors across various locations ensuring that SLAs are met. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone ...

looking for candidates with exceptional customer service skills to join a fantastic company based in Colchester, Essex! This role will work as part of a very customer-focused team for a well-established business with solid values and great benefits! The Role The role itself plays … pivotal part in overseeing multiple customer accounts. Your primary responsibilities would include cultivating and enhancing customer relationships and serving as the initial contact for order management from start to finish. The key objective of this position is to foster robust customer connections and drive sales through ...

Field Service Engineer Regional – Essex c.£28-30k DOE + Van + Expenses + Overtime + Bonus + Progression Contact: Chloe or Holly at Pearson Whiffin Recruitment Are you working in a customer-facing technical role and looking for a company that will genuinely invest in your … working independently — but still being part of a supportive team? We are exclusively recruiting for a growing, well-established business seeking a Field Service Engineer to join their team due to increased demand and internal progression. Ideally, we are looking for someone based within North London or the surrounding ...

Raytheon UK has an excellent opportunity for a Service Operations Team Leader to join our Manufacturing team in Harlow. As Service Operations Team Leader , you will provide leadership and management across the Customer Service Centre (CSC) team focused on repair, rest, and stores functions. You will … support the team to ensuring that all activities are delivered efficiently, effectively, and in line with business and customer expectations. The CSC team plays a critical role in ensuring the accurate receipt and processing of customer inventory in accordance with contractual requirements. This includes overseeing verification testing, diagnostics ...

enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role … critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other ...

Fully Office Based A leading facilities and maintenance provider is looking to appoint an experienced Facilities Helpdesk Manager to oversee and lead a busy, customer-focused Helpdesk operation based in Basildon. This is a key leadership position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking … take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This ...

Monday – Friday Competitive Salary & Benefits At Hayley Dexis we've built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1,400 people, doing things … Hayley Way” along with industry leading customer service are central to our success. We're excited to offer a brilliant opportunity for an Onsite Support to make a real impact based at our customer site in Dagenham . About the Onsite Support role: A new role ...

Internal Sales Support Location : Basildon, Essex (Carnival Business Park ) Job Type : Full-time | Permanent About the Company We are an award-winning Managed Service Provider (MSP) that has been helping businesses get the most from technology for over 30 years. We partner with organisations across the UK to deliver … expertise spans managed IT support, cloud solutions, cybersecurity, modern workplace technologies, infrastructure, Power Platform, AI, and digital transformation. What sets us apart is our customer-first approach and commitment to building long-term relationships through exceptional service. As our business continues to grow, we're looking for an organised ...

including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft … Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support ...

excellent opportunity for a professional with a strong background in digital sales and team management within the automotive industry. Our client values proactive approaches, customer service excellence, and team development. The successful individual will oversee the Digital Enquiry team, ensuring efficient lead management across multiple digital platforms, including … with the Sales Manager to optimise lead conversion strategies Motivate, develop, and coach team members to meet and exceed targets Maintain high levels of customer service through effective relationship management Monitor team performance and implement coaching sessions to enhance results Utilise CRM systems to track, record, and manage ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Customer Liaison Coordinator Shift Patterns: Monday to Friday, 9am - 5pm About the role: We are looking for a confident and compassionate Customer Liaison Coordinator to become the first point of contact for prospective residents, families, and members of the public. This is a telephone-based role where … will provide a professional, friendly, and efficient service, ensuring every enquiry is handled with care and directed to the appropriate team. Key responsibilities: Answer incoming telephone calls and respond to email enquiries from prospective residents, families, and the general public. Provide accurate information about our care homes ...

clearly the reasons for accepting, amending or rejecting claims Administer the necessary documentation to support the claims Accept and attempt to resolve enquiries from Customer Retailers (and Customer personnel) via a Communications/Systems entry methodology Complete all work to a minimum quality requirement assessed by MSXI … customer management Candidate Specification The ideal candidate will want to develop their administration and customer service experience Interest in motor vehicle Educated to GCSE Mathematics and English C or equivalent grade 5 or above Customer experience would be judged a significant advantage Confident with ...

clearly the reasons for accepting, amending or rejecting claims Administer the necessary documentation to support the claims Accept and attempt to resolve enquiries from Customer Retailers (and Customer personnel) via a Communications/Systems entry methodology Complete all work to a minimum quality requirement assessed by MSXI … customer management Candidate Specification The ideal candidate will want to develop their administration and customer service experience Interest in motor vehicle Educated to GCSE Mathematics and English C or equivalent grade 5 or above Customer experience would be judged a significant advantage Confident with ...

Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions … access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/ ...