16 of 16 Customer Service Jobs in Essex

including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft … Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support ...

provider, maintaining, diagnosing, and repairing generator units ranging from 20KVA to 1250KVA. Your day-to-day will include planned maintenance, fault-finding, and compiling service records, with a focus on delivering excellent customer service and supporting your team with a collaborative and positive approach. Maintaining health … safety at all times Attending site breakdowns, maintaining a high level of customer service at all times To be successful in this role, you may have worked as a: Mobile Generator Engineer, Power Generation Technician, Field Service Engineer, Diesel Fitter, Standby Power Engineer, or Mobile Generator Technician. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

mobile devices, and printers Support enterprise messaging and unified communications systems Assist in maintaining backups, documentation, and core server infrastructure Ensure IT incidents and service requests are resolved efficiently Provide remote support to additional offices and travel between sites when required Deliver occasional out of hours and weekend support … supporting both physical and virtual environments Good understanding of Microsoft server and desktop technologies Experience with Active Directory and user administration Excellent communication and customer service skills Ability to manage and prioritise workloads effectively Strong attention to detail and documentation skills Flexible approach with willingness to support multiple ...

This role is responsible for ensuring seamless integration of systems and processes, delivering projects on time and within budget, and maintaining high levels of customer satisfaction. It requires strong stakeholder management, financial oversight, and the ability to manage complex projects under pressure. Key Responsibilities Lead end-to-end client … forecasts, and financial performance Ability to manage risks, resolve conflicts, and facilitate decision-making Strong organisational, planning, and time management skills Excellent communication and customer service skills Ability to lead cross-functional teams and manage competing priorities Technical Knowledge Good understanding of IT infrastructure, cloud technologies, and service ...

Cloud & Infrastructure Engineer Excellent opportunity for an experienced MSP Engineer looking to work across modern Azure and cloud-first environments within a growing Managed Service Provider. Full-time, permanent position based in Chelmsford, Essex, offering a competitive salary dependent on experience. Mixture of 3rd Line support, infrastructure projects, cloud … migrations, and client-facing project delivery. To apply, please email Who is the client? Our client is a growing Managed Service Provider based in Essex, delivering IT support, cloud, cybersecurity, and infrastructure solutions to a broad range of UK clients. They have built a strong reputation for technical excellence ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Chelmsford area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached. On-board and support new acquisitions and business changes, such as. Embrace … Arelevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role Experience of working in an Infrastructure and/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ITIL ...

fantastic opportunity for someone passionate about IT support who enjoys working in a fast-paced environment, providing hands-on technical assistance and excellent customer service to end users. You'll act as a key point of contact for IT queries, supporting a wide range of systems and hardware … respond to priorities effectively Desirable: Experience working within an IT helpdesk or support environment Exposure to Microsoft 365 and Active Directory administration Background in customer-facing roles Relevant IT qualification (Level 2/3 or equivalent) Full UK driving licence About You You'll be a proactive and approachable ...

Service Desk Support - Temporary Opportunity North Nottinghamshire Full Time | Temporary Assignment Up to £30,000 dependent on experience. We are currently recruiting for 2 temporary IT Service Desk Support staff to join a busy and supportive organisation based in North Nottinghamshire. This role will involve providing first-line … login issues, printers, and basic troubleshooting Assisting with laptop and hardware setup Escalating more complex issues to the wider IT team Providing excellent customer service and user support at all times Supporting a fast-paced IT environment with a proactive approach Ideal candidates will have: Previous IT support ...

time Technical Apprentice. You'll have the unique opportunity to learn and grow within our organisation, guided by a direct reporting line to the Service Desk Manager. Role About the role: Embark on your journey with our vibrant and fast-paced company as a full-time Technical Apprentice. … have the unique opportunity to learn and grow within our organisation, guided by a direct reporting line to the Service Desk Manager. Your primary role will involve providing Level 1 support to our clients, both remotely and on-site, as you gain valuable experience and knowledge in your apprenticeship. ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. Purpose To ensure the quality of customer applications through manual and automated testing Duties Develop and enhance Selenium test suite, both by creating new tests and refining existing ones. Implement upgrades to the Selenium test framework to ensure optimal ...

communication skills both verbal and written. Capable of collaborating effectively across a variety of IT and Business groups, across regions and different roles Good customer service skills. Ability to deal with difficult situations/individuals gracefully Skills Desired: Experience in risk, fraud, payments, or financial systems Exposure ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Start your sales career somewhere your conversations matter. Are you confident talking to people, curious about business, and ready to build … start or grow their career in B2B technology sales. As a Sales Development Representative , you will be at the very start of the customer journey. You will help organisations discover smarter ways to work, through workplace technology, managed print, document solutions and IT services. What you will be doing ...