24 of 24 Customer Service Jobs in Essex

Field Service Engineer, Laboratory Automation Systems Overall Earnings £60,000+ Basic Salary Up To £52,000 Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week you will receive … alternative days off work) ** The Role – Field Service Engineer, Laboratory Automation Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised ...

Hours Coordinator (Service Desk) – Part Time Location: Southend-on-Sea Salary: £26,000 - £ hours per week) + Shift Allowance + On-Call Allowance Are you a confident communicator who enjoys solving problems and providing excellent customer service? Do you stay calm under pressure and enjoy being … rely on? If so, we'd love to hear from you. We're looking for an Out of Hours Coordinator to join our Service Desk team, ensuring customers receive a professional and efficient service outside of normal office hours. Working Pattern Friday: 3:00pm - 8:00pm (office based ...

seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer … vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have ...

Group is growing and we’re looking for a First Line Support Executive to join our team. If you have strong IT skills, great customer service experience and enjoy solving technical problems, this is an opportunity to build specialist knowledge in telematics, connected vehicle technology and IoT within … doing: Managing inbound support calls and ticket queues Troubleshooting GPS, GSM and connected vehicle systems Working with CRM and ticketing platforms Delivering excellent customer service Documenting and resolving technical issues efficiently What we’re looking for: Experience in customer support or helpdesk roles Strong IT skills (Microsoft ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions … access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/ ...

Nova Programme and in close collaboration with Human Resources, Recruitment, Payroll, Information Technology and Information Governance teams, the post holder will deliver a responsive, customer-focused service that supports new starters, leavers and staff changing roles, while maintaining high standards of data quality, information security and patient safety. … virtual CCID accounts for testing, training and roll out activities. Assist with planning and coordination of access requirements during periods of high staff intake, service change or golive activity. Maintain accurate records and logs to support reporting, audit and assurance requirements. Compile reports relating to access compliance, data quality ...

offering IT, Telecommunications and Cabling services to the UK retail market. With a number of blue chip clients we are looking to expand our customer base and customer services function creating a foundation entry level position for a business admin apprentice. Role The role is to maintain under … processes associated with engineering & administration of all businesses under the control of the company directors. Responsibilities include but not limited to: Scheduling of customer engineering jobs via ServiceM8 automated ticketing system Effective and timely updating customers on progress of incidents Maintaining staff records Ensuring all Health and Safety procedures ...

Associated Services. We have an administration position working within Internal Sales and Engineering. Role Principal Accountabilities; Support the overall account relationship by providing service and support to assigned customer base. With the support of the internal teams the functions would be to maximize margins, gain market share … drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Function as a support between Arrow internal and external staff ...

Microsoft 365 and Windows environments. Basic networking knowledge (switches, routers, TCP/IP, DNS and DHCP). Excellent troubleshooting skills. Strong communication and customer service skills. A genuine desire to develop your career. Full UK Driving Licence. Exposure to Azure, networking, firewalls, virtualisation, CCTV, Ubiquiti or cloud technologies ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Chelmsford area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

role in supporting pricing and quotation processes for designated suppliers. Key responsibilities include: Preparing and managing supplier quotations and pricing requests. Reviewing margins on customer orders prior to shipment using Excel-based reports. Monitoring and supporting margin recovery activities on shipped orders. Requesting volume pricing and design registration discounts … Supporting internal and external stakeholders by providing timely and accurate pricing information. Working in a dynamic, fast-paced environment where attention to detail and customer focus are essential. What We Are Looking For Strong customer focus and commitment to delivering excellent service. Good communication and interpersonal skills. Confidence ...

encourages positive change in the local community. Senior Technical Analyst - The Role: You will provide high quality technical expertise across our ICT service, diagnosing, managing and resolving complex technical issues across Microsoft 365 products, networks, data management and core infrastructure. Working within the ITIL framework, you will resolve incidents … team to improve resilience and technical capability - Lead the design and implementation of technology solutions aligned with business objectives and security requirements - Deliver excellent customer service to employees, managers and councillors - Monitor and manage security, ICT infrastructure and key systems processes Senior Technical Analyst - You: - Level 5 qualification ...

portfolio of commercial contracts and continued business growth, this opportunity offers long-term stability, career development, and the chance to work across a varied customer base. This role would suit a motivated engineer looking to join a professional organisation that invests in its people and provides excellent support, training … fault-finding across a range of fire and security systems. • Completing scheduled preventative maintenance visits in line with client requirements. • Attending reactive breakdowns and service requests within agreed response times. • Diagnosing system faults and implementing effective repair solutions. • Identifying equipment requiring replacement or further remedial works. • Accurately completing service ...

management of various security systems and applications, including access control, CCTV, PSIM, and key management. This role ensures compliance with internal policies, legal, customer, and risk requirements, manages physical security audits, and investigations, system operation and maintenance, and troubleshoots security applications and technologies. You will act as subject matter … expert, coordinate suppliers, provide for internal and customer reporting, manage incident trouble tickets, and contribute to green field and brown field projects. What we are looking for Preferably Tyco SWH CCURE 9000 LEVEL 1 and LEVEL 2 certified Preferably Tyco SWH CCURE 9000 LEVEL 4 - ENTERPRISE SOLUTION certified Preferably ...

Essex based Schools Trust who are looking for 2x IT Technicians to join their IT Support Function. We are looking for a proactive and customer-focused IT Technician to join our IT Support team. You'll provide first and second-line IT support across our Trust, ensuring staff … Minimum 2 years' experience in an IT support role. Strong knowledge of Windows, Microsoft 365 and general hardware/software troubleshooting. Excellent communication and customer service skills. Ability to prioritise workloads and solve technical issues efficiently. A proactive, organised approach with strong attention to detail. GCSE Maths ...

closing deals Achieving and exceeding sales targets and KPIs Preparing quotations and negotiating commercial agreements Working closely with internal teams to deliver outstanding customer service Attending client meetings, networking events, and industry exhibitions where required Requirements Previous experience in a Business Development, Sales Executive, Area Sales, Account Management ...

installation teams to ensure projects are delivered to specification - Providing technical support during and after commissioning - Maintaining high standards of workmanship, documentation, and customer service Skills & Experience Required - Proven experience as an AV Commissioning Engineer, AV Programmer, or Senior AV Engineer - Hands-on programming experience or strong working ...

lead hardware operations across the business. Senior role overseeing equipment builds, deployments, repairs, stock management and workshop engineers. Hands-on position working closely with Service Delivery, Projects, Procurement and Technical teams. To apply, please email Who is the client? Our client is a well-established Managed Service Provider … delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced Hardware Operations Manager to take ownership of hardware services, workshop operations and deployment activities across the business. This is a key role focused on ensuring equipment is built ...