20 of 20 Customer Service Jobs in Essex

Role : Service Desk Analyst Location: Colchester, Essex Salary: Up to £32,000 Type: Full-time, Permanent We're working with a growing, Colchester-based Managed Service Provider (MSP) that specialises in delivering IT support to clients across the hospitality and events sector. Due to continued growth, they … looking to bring on a Service Desk Analyst to join their friendly and fast-paced support team. The Role: As a Service Desk Analyst, you'll be responsible for providing both remote and on-site support to a range of clients. You'll handle ...

your CV, if you need sponsoring or you hold a Student Visa. Job responsibilities: As an IT Support Engineer working for a Managed Service Provider (MSP), you will support my clients cliental with their IT systems and infrastructure. This role involves providing onsite support to meet the unique … needs. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. You will also: Act as the first point of contact for IT support requests, troubleshooting and resolving hardware, software, and network issues. Provide tailored IT solutions that align with ...

provider, maintaining, diagnosing, and repairing generator units ranging from 20KVA to 1250KVA. Your day-to-day will include planned maintenance, fault-finding, and compiling service records, with a focus on delivering excellent customer service and supporting your team with a collaborative and positive approach. Maintaining health … safety at all times Attending site breakdowns, maintaining a high level of customer service at all times To be successful in this role, you may have worked as a: Mobile Generator Engineer, Power Generation Technician, Field Service Engineer, Diesel Fitter, Standby Power Engineer, or Mobile Generator Technician. ...

solid foundation in IT support and is now looking to continue developing their skills in a stable, supportive environment. The business values reliability, strong customer service, and people who take pride in delivering a great support experience. This role is fully site-based in Rayleigh, with no travel … relationships with users and becoming a trusted point of contact for technical support on site. IT Support Technician key responsibilities: Managing support tickets and service requests through to resolution Troubleshooting desktop, laptop, and general system issues both remotely and in person Supporting users with hardware, software, and Microsoft application ...

successful applicant will be trained to provide service development and project support for our worldwide customer base and manage simultaneous customer projects, administration and finance queries. Role They will be trained to develop and maintain excellent commercial and business relationships both with our technical 3rd party partner … suppliers and our range of customers maintaining the highest level of service Day to day the role involving the creation, administration and management of projects from their inception to customer delivery and live service delivery This also includes learning how to manage issues using appropriates tools ...

Field Service Engineer Chelmsford/Harlow based UK-Manufactured, Intelligent Parking Solutions Company £30,000£36,000 + First-Time-Fix Bonus | Permanent | 40 hrs Company Vehicle, Fuel Card, 25 Days Holiday (+BH), Pension, Life Assurance, Healthcare, Full Product Training The Opportunity Were supporting a market leader in intelligent … parking solutions as they expand their Field Service Engineer team across the UK! This role is ideal for a hands-on, self-motivated, multi-skilled engineer with experience working on electromechanical, low-voltage, or security/automation systems. The company designs and manufactures their own parking technology ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Well-presented, professional, and approachable individual required to join a dynamic and fast paced team. Strong administration, organisational, and customer facing skills are required in what will be a diverse role. Working 42 weeks across the year, hours of work will be Monday - Friday, 8.30am - 5.00pm. Pro rata salary … preparation, planning and attendance of marketing events Organise site tours Benefits: £26,237 pro rata of £30,000 Extensive benefits offered Experience required: Administration, customer facing, customer service experience Excellent organisation and communication skills Previous data management and processing experience are essential Ability to follow and learn ...

Support Analyst - Service Desk/Helpdesk A global leading law firm is seeking an IT Support Analyst to join their dynamic IT Service Desk team. This is an excellent opportunity for a motivated individual looking to expand on or gain experience in a high performing enviroment … need to know everything-we're looking for someone enthusiastic, curious, and eager to learn. Ideal candidates may bring some of the following: Previous customer service experience Any commercial experience on a Service Desk or in Desktop Support is a bonus Familiarity with Windows 10 and Office ...

Support Engineer - Immervox, a growing Managed Service Provider based in Basildon, Essex is looking for an experienced IT Support Engineer to join their friendly and professional team on a full-time, permanent basis. Fantastic company benefits include: Competitive Salary: £30,000 - £35,000 per annum (depending on experience) Holiday … different environments. You will be responsible for troubleshooting issues, maintaining IT systems, and ensuring clients receive clear communication and timely resolutions in line with service level agreements. The working hours for this role are Monday to Friday, 9am - 5.30pm. Main duties and responsibilities: Provide remote and onsite technical support ...

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading … companies in the built environment? My client is looking for an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security ...

growing Software and Services company based in Chelmsford are looking to expand their team by recruiting an experienced, customer focussed Helpdesk Analyst. You will log customers queries and then troubleshoot the issue and provide a resolution on the company's various bespoke software solutions which have been developed … Word based applications, remote access and have a good understanding of networking and PC hardware enabling you to troubleshoot issues. You will need excellent customer service skills allowing you to provide the customer with a great user experience. Being a small company, they are looking ...

Fire & Security Service Engineer Location: London (M25 Corridor) Salary: £35,000 £42,000 (DOE) Benefits: Door-to-door travel 21 days holiday + bank holidays (rising 1 day per year) Overtime available Company van & fuel card Company expenses card Private healthcare Call-out rota with standby allowance Ongoing training … development Clear career progression The Opportunity We re seeking a Fire & Security Service Engineer to cover the M25 Corridor, joining a rapidly growing, award-winning business with over 16 years experience across Fire & Security and Telecommunications. The company has built a strong reputation within the industry ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. Purpose To ensure the quality of customer applications through manual and automated testing Duties Develop and enhance Selenium test suite, both by creating new tests and refining existing ones. Implement upgrades to the Selenium test framework to ensure optimal ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What they are looking for They are seeking an extremely driven, passionate and motivated individual to join their in-house development family. Their ideal candidate will enjoy learning, seeing projects through to completion and thrive on new challenges. ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto£80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto£80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...

Deep understanding of ServiceNow best practices, design patterns, and platform capabilities Experience delivering solutions across multiple modules, ideally including: GRC (Governance, Risk & Compliance) CSM (Customer Service Management) Ability to translate complex business needs into scalable technical solutions Experience working directly with clients in a consulting or advisory capacity ...

day. A natural leader with management experience, ideally within the IT teaching or holiday camp sectors. Excellent communicator, with strong face-to-face customer service skills. Candidates must be confident in their ability to talk to parents and host school staff. Problem-solving skills, and patience is required. ...

engineers with training, tools, and career development. You'll work across commercial and residential projects in a supportive, professional environment. Role Overview Install, service, and maintain fire alarms, CCTV, intruder alarms, and access control systems Fault find, diagnose, and carry out remedial work across multiple systems Complete small works … projects and system upgrades Ensure all work meets current industry standards and regulations Deliver professional customer service on site Complete all relevant documentation accurately What's On Offer 42,000 - 47,000 basic depending on experience Company vehicle and fuel card Overtime opportunities On-call rota with additional ...