1 to 25 of 64 Customer Service Jobs in Essex

Job Title: Customer Service Representative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries … and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customer service skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records of customer … Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customer service or a related field preferred. Experience with Microsoft Teams and other collaboration tools is advantageous. Flexibility to work a varied schedule, including more »

you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Customer Service Engineer - Imaging Equipment - Field based (Hertfordshire/Bedfordshire & surrounding areas) Competitive base salary + company car + bonus + overtime … OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling … to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? You will work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within more »

Trainee Technical Customer Service Advisor Basildon - Office based Monday - Friday 8-5 or 9-6 (on a rota basis) £25,000 This is a fantastic opportunity for an enthusiastic, motivated individual with strong written and verbal communication skills who wants and is willing to learn new skills and … is technically minded. Full training is given. Outline of the role Provide customers with technical advice over the phone and via email. Build strong customer relationships. Communicate with the Sales team to assist with any technical questions from potential customers. Effectively resolve minor queries and escalate any complaints to … candidate A strong work ethic and a desire to learn are essential Good communication skills are crucial, written and verbal Microsoft office expereince Prior customer service experience will be beneficial Fully training is given for this role A technical interest will be beneficial SC4 practices a diverse and more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation more »

+ Parking cards and Fuel cards + Pension + on call payment Start date – ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served “Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

+ Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served 'Field Service Engineer', a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

Graduate Service Engineer £24,500 (Average OTE £32,000) + Commission + Full Training + Progression + Excellent Company Benefits Home Based: Essex Are you a hands on individual looking to kickstart your career in engineering with a market leader that provides full training and progression? On offer is … This company have been established for over 70 years and are renowned for their training programs and developing motivated individuals to become fully fledged Service Technicians. In this role you will repair and service a range of industrial and domestic equipment, whilst providing customer service support … to receive full training and be provided with excellent career opportunities within the engineering sector. The Role: Assessment, repair and calibration of industrial devices. Customer Service and support. Full training provided with further career progression. Monday to Friday. Bonus scheme to increase your earnings. The Person: NVQ Level more »

Graduate Service Engineer £24,500 (Average OTE £32,000) + Commission + Full Training + Progression + Excellent Company Benefits Home Based: Essex Are you a hands on individual looking to kickstart your career in engineering with a market leader that provides full training and progression? On offer is … This company have been established for over 70 years and are renowned for their training programs and developing motivated individuals to become fully fledged Service Technicians. In this role you will repair and service a range of industrial and domestic equipment, whilst providing customer service support … to receive full training and be provided with excellent career opportunities within the engineering sector. The Role: Assessment, repair and calibration of industrial devices. Customer Service and support. Full training provided with further career progression. Monday to Friday. Bonus scheme to increase your earnings. The Person: NVQ Level more »

Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital more »

Electrical Field Service Engineer - Engine Control Systems Are you a service engineer with experience of working on control and monitoring systems? Have you had experience working on control systems around engines/generators with an output of >1MW? Are you based in or around the Colchester area and … willing to customer sites on a daily basis? Do you hold a full Uk driving license? If the answers are yes, our client who are experts in marine, industrial and traction markets with a comprehensive range of speed governing solutions, engine management and monitoring products, and complex power management … solutions are adding 2x FSEs to their expanding service team. What you need.... You must have extensive experience with Diesel Engines above 1MW Output; A strong Electrical background and in-depth control systems knowledge and understanding is highly desirable Full UK driving license Flexibility to travel at short notice more »

Depot Administrator Our Role Provide Back Office support and customer service for the receiving and processing of Traffic Management requests through to correct invoicing for both external and internal clients. Ensure that clients are invoiced correctly reducing potential rework and the need to raise credit notes. Engage with … and support the Operations Team to facilitate smooth customer services. Key Responsibilities Accurately create all new job packs on/off hires on InspHire. New job packs need to be created one week in advance or as soon as the order is received. Ensure all InspHire jobs completed by … and compliant. Pass any errors to Depot Supervisor/Depot Manager. Request, monitor and chase when necessary, all requested TM CAD Drawings. Provide full customer service support and proactively answer customer enquiries. Verify sales run for smooth invoicing. Dedicated resource for nominated clients. Complete and maintain live more »

Closing Date Friday, 31st May 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Enthusiasm Inquisitive Confident Qualifications English GCSE … we can bring you the latest advancements in laboratory technology and ensure that you have access to the most reliable products on the market. Customer satisfaction is at the core of everything we do. We strive to exceed your expectations by providing technical expertise, exceptional customer service, and prompt support at every stage of your journey with us. Our knowledgeable customer service team is always ready to assist you with product enquiries, technical questions, and order processing, ensuring a seamless experience when you choose ESSLAB as your laboratory supplier. more »

Field Service Technician UK/MEA Title/Position: Field Service Technician UK/MEA Contact E-mail: hrrecruitment.ukroi@cnhind.com Region: UK/MEA Country: UK Location: Field based Business: Product Support Organisation: Dealer & Customer Support Contract type: Permanent Grade: Hourly Grade 5 Job requirements and qualifications … Basic Function: Working within the service team, this exciting and challenging position will be based from the field with regular travel throughout the UK and some travel to MEA. The sole goal of this function is to support the Dealers and customers with diagnostics, and repairs to CNH Agricultural … equipment. Key Responsibilities: Customer and Dealer satisfaction is key. Regular field visits working with Dealers and Customers to perform detailed investigations and data capture on specific technical concerns and performance issues. Provide hands-on technical support to Dealers to resolve complex technical concerns and support with large repairs as more »

Making sure any queries or questions asked by learners are answered General admin Answering calls Spreadsheet data Training TheLightBulb will deliver the Level 2 Customer Service Practitioner Apprenticeship Standard To include 20% off the job training In-house training will be given to support specifics of the role … There will be opportunities for ongoing career progression and development for the right candidate Apprenticeship Standard Customer service practitioner (level 2) Training Provider THELIGHTBULB LTD Working Week Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm Expected Duration 13 Months Positions Available 1 Closing Date Friday, 31st May … Start Date Saturday, 1st June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade 4/C (Essential) Maths GCSE or equivalent, grade 4/C (Essential) About more »

Insulation? Kingspan Technical Insulation is a market leading manufacturer of premium and high performance rigid insulation products for HVAC applications. Manufacturing excellence, first class customer service and unrivalled expertise in meeting the needs of the market are just some of the many strengths that Kingspan Technical Insulation offers. … sales budget and the formulation of the annual business plans/strategy. Initiate, develop and manage sales activities to support business objectives. Responsible for customer communication to maximise business relationships and ensure maximum favourable exposure of the company, its products and services. Accountable for maximising conversion to order as … a result of proactive response to customer contact, enquiries, tenders and requests to quote. Responsible for feeding-back market information concerning competition, customers etc. with respect to project specifications, pricing, distribution and delivery. Responsible for providing to customers professional technical advice and support (both onsite and offsite). Working more »

Electrical Field Service Engineer On Target Earnings £45,000+ Basic Salary £35,000 Company Car/Van Opportunity to Earn Overtime/Commission Pension Life Assurance Tablet, Smartphone Fuel Card, Work Wear 25 Days Holiday plus 8 Bank Holidays The Role - Electrical Field Service Engineer Following expansion this … market leading company now seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The planned preventative maintenance, service and breakdown repair of cutting edge electrical systems Once fully trained you will also provide after sales technical and commercial support You will be … expected to offer the highest level of customer service, completing risk assessments, activity reports and other documentation as required Electrical Field Service Engineer Suitable candidates for this exciting role will need to demonstrate: A background working as a service engineer or a maintenance engineer on electrical more »

Self-Compacting Concrete, Concrete Pumping, Aggregates, Contractors, Housebuilders, Main Contractors, Merchants, Builders Merchant, Trade, Domestic, Commercial, Internal Sales, Internal Sales Executive, Internal Sales Representative, Customer Service Based: Essex Remuneration: £25,000 - £35,000 Dependent on experience Benefits: Comprehensive Benefits Package The role of the Internal Sales Representative Concrete … Self-Compacting Concrete, Concrete Pumping, Aggregates, Contractors, Housebuilders, Main Contractors, Merchants, Builders Merchant, Trade, Domestic, Commercial, Internal Sales, Internal Sales Executive, Internal Sales Representative, Customer Service more »

is to provide a single point of contact between the services being provided and the users. Typically this will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist … of Incidents not assigned to support specialist groups Closing Incidents Monitoring the status and progress towards resolution of assigned Incidents Keeping users and the Service Desk informed about Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from … a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations business areas, drivers, structure, priorities etc. Service awareness of all the organizations key IT services for which support is being provided more »

the market leader within its field and rightly prides itself on its cutting-edge services and technology. They are currently looking to expand the Service Desk team by employing individuals with an excellent customer service attitude and a working knowledge of IT. Please note this role does … a love of helping people solve problems. Full training on all products will be given. The role is to provide 1st line support and customer care to external customers from within a variety of sectors, this will include support on bespoke products alongside technical support on Microsoft products and … cover (1 weekend in 4) with time off in lieu. This position presents a superb opportunity for a structured career in a first-line Service Desk/IT support as it provides ongoing training and personal development enabling career progression. Our client is looking for passionate and committed people more »

Customer Product Support - Harlow - £32,000 DOE Tue - Sat 37.5 hours Hybrid - 2 days in the office 3 days WFH Are you technical-minded and comfortable providing support & navigating WIFI connections, Apps or Gaming? If you love understanding how Apps and Games function and you are confident in providing … customers with support online or by phone, we have a great opportunity for you to join a friendly customer support team. This opportunity gives you the opportunity to play a vital role in supporting and guiding B2C customers through technical glitches and product features. As Customer Product Support … your primary responsibilities will include: Respond to technical WIFI connections and APP queries. Give friendly customer support and guidance over the phone or through Live Chat. Problem-solving and troubleshooting technical issues on how to navigate how to use APPS from Apple Store or Google Play. Skills needed: Technically more »

to influence and gain commitment from key stakeholders at all levels. Must be able to provide and receive complex and sensitive information. A strong "customer service" ethic that puts the customer first Active listening skills, ability to create a positive learner environment and ensure learner focus. Confident … periods of concentration required, e.g. when preparing course material/presenting training, dealing with interruptions to answer queries or resolve issues. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other more »

Job summary An opportunity has arisen for a Clinical Quality Systems Coordinator to join the CQS Team of The East of England Ambulance Service NHS Trust. The post holder is responsible for the management and administration of the Trust's Clinical Quality software suite which includes Datix (critical system … able to work in a fast paced and dynamic environment. If you share our passion for high performance, continuous improvement, and exceptional standards of customer service, are self-motivated, can work with all types of people and have a professional outlook to work, then we would love to … Understanding of Data Protection. Experience is System Administration & Management. Advanced computer skills, excellent knowledge of IT Systems and Windows applications. Desirable Knowledge of Ambulance Service policy and procedures. Previous Ambulance Service experience. Experience in Data Input/Collection. Previous Experience of delivering System training. Practical and Intellectual Skills more »

9am-5pm. The role The key responsibilities you could be looking after include: Analyse different performance metrics across a range of products to support customer acquisition and engagement; Present and explain data in non-technical terms and engaging with stakeholders at any level; Work with stakeholders, both technical and … products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users.. Our diverse business includes four key branches: AutoProtect: Recognised for its outstanding warranties and value-added more »

High attention to detail. Excellent organisational and time management skills. Ability to work independently and prioritise tasks in a dynamic environment. Strong interpersonal and customer service skills. Education A degree in Computer Science, Information Technology, or related field is preferred. Relevant certifications in IT systems management are advantageous. more »

all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. What will you do: Arrow is looking for an Internal Sales Representative to support our customers across EMEA region in our new Centre … Aerospace and Defence located in our office in Harlow. You will generate sales and grow sales profitably across the line card within a defined customer base, engagement with customers and suppliers. Internal Sales Representative- Aerospace and Defence What will you be doing at Arrow AGC? Co-ordination of Arrow … resource and supplier resources to maximize product offering across all technologies Develop relationships with customers and strategic suppliers to achieve advantage for Arrow Understand customer needs and requirements Manage customer requests up to delivery (providing quotations, invoicing and management of the open order book) To develop commercial strategy more »