Helpdesk Analyst
Bexley, Kent, England, United Kingdom
Hiring People
role and has great potential in a vibrant environment to move up. You will continue to add to a dynamic knowledge base of technical solutions, to ensure that the customer's and organisation's IT infrastructure are as efficient and productive as possible. HOURS OF WORK Your shifts are allocated across the team evenly and will be shared upfront … to 18:15 with a 45min lunch break. KEY RESPONSIBLITIES You will: Assist and direct staff and/or customers where support tickets are raised. Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base. Identify and implement, where … and customers in said use where applicable. Support and maintain software and hardware used in the organisation's day-to-day operations and services. Provide an excellent level of service to our customers, being professional and courteous at all times. In addition to the above there may be other duties to carry out in relation to business/customer More ❯
Employment Type: Full-Time
Salary: £19,500 - £24,000 per annum
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