18 of 18 Customer Service Jobs in East London

Customer Service Executive - Fintech - £26,455 + excellent benefits and career growth This is a great opportunity for a passionate and professional Customer Service Executive/Advisor, to join this consumer based Fintech company, working in a small team. They are a friendly close-knit team … outstanding reviews and offer great career development and support as well. This role is essential to their strategy to offer all customers world class customer service delivered in a personal and professional manner. It is a front line role and has an essential impact on the company reputation ...

Head of Customer Support - B2B SaaS Permanent Location: London/South East - Hybrid and remote working Salary: £80,000 - £90,000 (+ benefits) Travel: One week per month in Oslo, plus occasional travel to Sofia Key Skills: B2B SaaS, Customer Support Leadership, Zendesk, ITIL Service Management … Management The Opportunity We are recruiting a Head of Customer Support for a growing international B2B SaaS organisation that provides digital technology solutions to enterprise and public-sector customers. This is a high-profile leadership role with responsibility for developing a scalable, commercially aware customer support function across ...

Japanese Speaking Customer Support Specialist (Temporary) Location: Hybrid - London (likely to become fully remote) Pay: £14.00 per hour (Day Shift) £15.00 per hour (Night Shift) Start Date: Expected 13th July (subject to change) We are currently recruiting 4 Japanese Speaking Customer Support Specialists to join an important temporary … project supporting a major data breach response campaign. This is an excellent opportunity for fluent Japanese speakers with strong customer service skills to join a professional and supportive team, helping customers during a sensitive and important time. Initially, the role will be hybrid from either our Ringwood ...

Vending Ltd, you will play a key role in supporting the day-to-day operations of the business while helping to improve customer service and internal processes. This is an exciting opportunity to develop business admin skills by working across customer service, project coordination, digital systems … operational planning. Role Help create a smooth and professional customer experience from initial enquiry through to installation and ongoing support Identify process delays and inefficiencies, recommending and implementing improved systems and procedures Design and maintain customer welcome packs to ensure new customers receive clear and consistent information Coordinate ...

Commercial Support Specialist at euNetworks, supporting the needs of the worlds biggest profile brands, you will be a critical player in our customer facing teams supporting the growth of our business. You will seek to deliver the highest levels of customer experience resulting in revenue growth with your … assigned clients. As part of the sales division, you will serve as the central point of contact for all customer related queries supporting the quote-through-contract lifecycle and work collaboratively across all business functions to deliver proposals, resolve customer issues, remove obstacles, and deliver an exceptional customer ...

Japanese-Speaking Customer Support Specialists (Temporary) Location: Hybrid - Canary Wharf London (with likely transition to remote working due to night shift requirements) Start Date: From 13th July (subject to change) Contract Type: Temporary Pay Rate: £14.00 per hour (Day Shifts) | £15.00 per hour (Night Shifts) We Are Hiring Japanese … Speaking Customer Support Specialists We are currently looking for multiple Japanese-speaking Customer Support Specialists to join our Data Breach Response team on a temporary basis. This is a unique opportunity to play a vital role in supporting individuals impacted by a data breach incident. Working within ...

times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside the initial HR implementation ...

lessons, meetings, and school events. Key Responsibilities Provide first-line support for AV equipment across classrooms and teaching spaces. Respond to AV incidents and service requests in a timely manner. Set up and maintain audio-visual equipment for lessons, assemblies, meetings, and events. Troubleshoot and resolve basic AV hardware … effective use of AV technology. Assist with routine maintenance and checks of AV equipment. Escalate complex technical issues where required. Deliver excellent customer service to staff and visitors. About You Strong customer service and communication skills. Good problem-solving abilities and a proactive approach. Comfortable working ...

lessons, meetings, and school events. Key Responsibilities Provide first-line support for AV equipment across classrooms and teaching spaces. Respond to AV incidents and service requests in a timely manner. Set up and maintain audio-visual equipment for lessons, assemblies, meetings, and events. Troubleshoot and resolve basic AV hardware … effective use of AV technology. Assist with routine maintenance and checks of AV equipment. Escalate complex technical issues where required. Deliver excellent customer service to staff and visitors. About You Strong customer service and communication skills. Good problem-solving abilities and a proactive approach. Comfortable working ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

growth of our existing client portfolio. Working closely with the sales and operations team, this role ensures clients receive a high standard of service while identifying opportunities to strengthen relationships, improve engagement, and support commercial growth. Youll work with an established customer base, introducing innovative solutions including VoIP … responses. Build and maintain positive relationships with new and existing clients. Monitor client satisfaction and escalate any concerns where appropriate. Ensure clients receive excellent service throughout their lifecycle. Prepare and issue project quotations, proposals, and renewal documentation in a timely and accurate manner. Prepare and distribute marketing materials, product ...

looking for an experienced and enthusiastic Trust IT Manager who has a real flair for technology mixed with a passion for providing exemplary service to our customers to support schools within a Trust in Dulwich London. As Trust IT Manager you will be responsible for the management, installation, maintenance … help develop the IT across the school and help put plans in place for projects. You must be dedicated to delivering the TIO support service in a manner that embraces our company values. It is your job to facilitate communication between your school and TIO, keep up to date ...

seeking a dedicated Contracts Administrator to join our Business Support team. This role is pivotal in managing the administrative coordination and compilation of retail customer supply contracts. The successful candidate will act as a central point of contact for field-based business managers and various internal groups such … Credit, Legal, Distribution, and Pricing. Day-to-day of the role: Compile contracts and manage site activity administration. Create and maintain customer master data in SAP, ensuring alignment with company audit and compliance guidelines. Produce ad hoc reports on various aspects of the contracts using SAP, databases, and reporting ...

management of various security systems and applications, including access control, CCTV, PSIM, and key management. This role ensures compliance with internal policies, legal, customer, and risk requirements, manages physical security audits, and investigations, system operation and maintenance, and troubleshoots security applications and technologies. You will act as subject matter … expert, coordinate suppliers, provide for internal and customer reporting, manage incident trouble tickets, and contribute to green field and brown field projects. What we are looking for Preferably Tyco SWH CCURE 9000 LEVEL 1 and LEVEL 2 certified Preferably Tyco SWH CCURE 9000 LEVEL 4 - ENTERPRISE SOLUTION certified Preferably ...

ServiceNow Solution Consultant, where youll help customers shape their ServiceNow strategy and unlock the full value of the Now Platform. In this customer-facing role, youll work across both Managed Services and Professional Services opportunities, translating customer needs into compelling, business-focused solutions. Youll bring ServiceNow capabilities … Sales, Managed Services and Professional Services teams to support growth and successful project initiation. What youll do Support sales and bid teams in qualifying customer ServiceNow needs, shaping winning responses across Managed Services and Professional Services opportunities, and drawing on ServiceNow Centre of Excellence expertise where required. Contribute ...

Essex is looking for a:- Shift Team Leader Proactive and hands-on Team Leader to support the night shift and day shift operation, ensuring service targets are achieved while maintaining high standards of safety, quality, and customer service. The successful candidate will lead by example, support team performance … night team to achieve operational and turnaround targets. Allocate resources effectively and respond to changing business needs. Monitor quality standards and minimise errors and customer complaints. Promote a positive safety culture and ensure compliance with Health & Safety procedures. Maintain high housekeeping standards across the service centre. Support training ...

This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. … Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties ...