Customer Service Jobs in East London

16 of 16 Customer Service Jobs in East London

Business administrator Apprenticeship

7-13 HIGH STREET, ROMFORD, England
KENTURES LTD
Business Administrator Apprentice at Kentures Ltd. Join our growing team and gain experience in office admin, online marketing, social media management, e-commerce, customer emails, and phone support. A great opportunity to learn and grow in a tech-focused company. Role Administrative Support: Maintain office facilities, ensuring they are well-equipped and functional Supervise administrative staff and provide support … to executive leadership Manage contracts, negotiations, and relationships with vendors and service providers Coordinate between different departments to streamline workflows and improve productivity Oversee day-to-day operations, ensuring processes run smoothly and efficiently Develop and implement business strategies and plans that align with the company's goals and objectives Researching companies based on their location and collating the … information which will then be used for our in-house marketing campaigns Emailing and calling prospective clients and tailoring their response Developing your sales, marketing and customer service skills through ongoing training and support Producing content for our company blog and newsletter while conducting industry research Proactively contributing to team meetings & business knowledge share Developing your sales, marketing More ❯
Employment Type: Advanced Apprenticeship
Salary: £13,741 a year
Posted:

Product Development Manager

South East London, London, United Kingdom
Hybrid / WFH Options
AJ BELL BUSINESS SOLUTIONS LIMITED
of a cross-functional squad, this role serves as the conduit between strategic product vision and operational execution, ensuring that product changes are thoroughly defined, implemented efficiently, and meet customer, business, and regulatory standards What does the job involve? Lead and coordinate day-to-day execution within the feature squad, ensuring that product backlog items are clearly specified and … on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the release of new product features and ensure seamless go-live experiences. Ensure all product development complies with applicable regulations (such … across cross-functional teams Working knowledge of Agile methodologies and sprint-based delivery Understanding of FCA regulatory framework and delivering compliant change Competence & skills Understanding of digital platforms and customer-facing technologies, ideally within investment or financial services Excellent skills in requirements gathering, user story writing, and producing clear documentation for technical and non-technical audiences. Demonstrated ability to More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Trainee Safety & Security Engineer

Bexleyheath, Kent, United Kingdom
North-PB
team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor … Control, Audio Visual, Public address & Voice Alarm systems. Assist senior engineers with Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company standards. Work within strict H … Good administration skills with sound working knowledge of business systems and mainstream applications e.g., Microsoft Office 365. Excellent team player and relationship builder Project oriented but can interchange on service-related tasks when required. Company Values At North we embrace the following values: Know Your Craft: We strive for excellence in our work, continuously learning and adapting to stay More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technician

East London, London, United Kingdom
Digital Realty (UK) Limited
This is an entry level, Team Support role where you will be involved in both General Support and Customer Support/Hands-On Assistance as well as Compliance and Documentation. WHAT YOU'LL DO General Support Follow company safety policies, standard operating procedures, and core values at all times. Assist with general technical and operational tasks in the data … infrastructure (e.g., inspecting cable trays, labeling accuracy, cleanliness). Assist with inventory tracking of tools, parts, and consumables Maintain workspace tidiness and ensure compliance with health and safety requirements. Customer Support & Hands-On Assistance Help provide responsive, professional customer service under the guidance of more experienced technicians. Assist with Remote Hands support for customer infrastructure, such … cabling (e.g., copper, fiber patch cords) under supervision. Observe and assist in troubleshooting minor technical issues, escalating as needed. Ensure proper handling, storage, and ESD-safe procedures for all customer and company equipment. Compliance & Documentation Accurately enter updates, notes, and task completion details into internal ticketing or reporting systems. Assist with asset tracking and maintaining correct hardware inventories in More ❯
Employment Type: Permanent
Posted:

Warehouse Operative Apprentice

Unit 5, Church Trading Estate, Slade Green Road, Erith, England
EUROPEAN INFORMATION TECHNOLOGY LTD
warehouse operative, you’ll be responsible for all aspects of equipment coming in, tidiness of working environment, stock control and pick, pack and dispatch of equipment in line with customer SLA’s as well as the set-up and configuration surrounding IT technology and digital products. Role Ensuring all goods are picked from dispatch according to the picking procedure … Loading EPOS menus and data integrity from a digital perspective Ensure all terminals/consignments are loaded correctly and on time, ready for courier collection and within SLA Adding customer-specific digital logos into payment terminals in line with their brand Ensure the warehouse is tidy and the equipment received is scanned in on receipt Ensure you are working … in accordance with health & safety regulations Working on any documentation that may assist with the process to ensure we continue to develop and improve upon our service delivery Answer and redirect all incoming calls and emails as appropriate Update the stock system and keep it accurate at all times Boxing & labelling of equipment Logging equipment into the stock management More ❯
Employment Type: Intermediate Apprenticeship
Salary: £14,800 a year
Posted:

Ecommerce Assistant Manager - Charity Retail

South East London, London, United Kingdom
C2 Recruitment
to drive revenue. Use performance data and analytics to identify trends and maximise opportunities. Support and guide a small team to ensure a smooth and efficient operation. Deliver excellent customer service standards through timely order fulfilment. Work with colleagues to develop creative initiatives to grow online income. What We're Looking For Proven experience in eCommerce, online trading More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Fire Systems Installation Engineer

South East London, London, United Kingdom
Firetecnics Systems
for the installation, commissioning of small-scale fire detection and alarm system projects across a variety of commercial & residential sites. This is a field-based role requiring technical expertise, customer interaction, and a proactive attitude. Key Responsibilities: Install, commission, and test fire detection and alarm systems in accordance with BS 5839-1 and client requirements Carry out small works … relevant fire safety standards Familiarity with key fire alarm systems such as Gent, Advanced, Kentec, Apollo, Hochiki, etc. Full UK driving license ECS or CSCS Card Excellent communication and customer service skills Ability to work independently or as part of a team Desirable Qualifications: FIA Units 1, 4, or equivalent fire systems qualifications Experience with emergency lighting systems More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Entry Phone/Access Engineer

South East London, London, United Kingdom
Anchor Group
OVER EMPHASISED Ability to work on own initiative and as part of a team Capable of working logically and producing a report at the end of the job Good customer service skills Physically fit and able to work at heights Communication and interpersonal skills (both internal and external) A driver's licence is essential Your responsibilities In this More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Infrastructure Project Supervisor

East London, London, United Kingdom
APT TALENT SOLUTIONS LTD
Strong leadership skills with the ability to communicate effectively across all levels. The candidate must possess excellent organizational skills, including managing electronic permit applications and coordinating multiple contractors. Strong customer service skills for effective stakeholder engagement is essential. The candidate most be able to demonstrate the ability to work calmly under pressure, prioritise tasks, and meet project deadlines. More ❯
Employment Type: Permanent
Posted:

Network and Infrastructure Engineer - 2nd and Some 3rd Line, Customer Facing

Dagenham, Essex, England, United Kingdom
Firway Consulting Ltd
O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile IT Team across the UK and Europe. You MUST have excellent Communication skills & Customer … training. Office Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Network and Infrastructure Engineer - 2nd and Some 3rd Line

Dagenham, Essex, South East, United Kingdom
Zorba Consulting
Based 5 Days Monday - Friday Key skills: 2 nd and Some 3 rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile IT Team across the UK and Europe. You MUST have excellent Communication skills & Customer … training. Office Based 5 Days Monday Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. More ❯
Employment Type: Permanent
Posted:

CRM Marketing Manager

South East London, London, United Kingdom
Hybrid / WFH Options
AJ BELL BUSINESS SOLUTIONS LIMITED
a CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, youll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy, compliance, and efficiency across all touchpoints. Youll oversee … the customer communications calendar and work closely with internal stakeholders to deliver both planned and business-as-usual campaigns. Using our customer data platform (Bloomreach), youll build and manage audience segments, automation workflows and reporting processes that support our wider marketing objectives. A key part of the role is refining campaign processes, identifying potential risks or gaps, and … with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach Act as the internal expert on Bloomreach, supporting best More ❯
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

CCTV & IT Data System Install Engineer

Dagenham, Essex, United Kingdom
Hexagon Recruitment
CCTV & IT Data Systems Maintenance Support Engineer. Our client are one of the largest UK based Network Installation companies who have grown year on year through providing a quality service to their customers whilst working across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Salary … Epos, CCTV Cabling Support & Maintenance Engineers to ideally have the following experience. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data Systems Must be customer facing and able to speak with all levels of customers Experience with data cabling installations desirable Experience with CCTV systems Experience with Access Control installation Hold a valid Full More ❯
Employment Type: Permanent
Salary: GBP 42,000 - 47,000 Annual
Posted:

CCTV & IT Data System Install Engineer

South East London, London, United Kingdom
Hexagon Recruitment
CCTV & IT Data Systems Maintenance Support Engineer. Our client are one of the largest UK based Network Installation companies who have grown year on year through providing a quality service to their customers whilst working across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Salary … Epos, CCTV Cabling Support & Maintenance Engineers to ideally have the following experience. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data Systems Must be customer facing and able to speak with all levels of customers Experience with data cabling installations desirable Experience with CCTV systems Experience with Access Control installation Hold a valid Full More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

CCTV & IT Data System Install Engineer

Dagenham, Essex, South East, United Kingdom
Hexagon Recruitment
CCTV & IT Data Systems Maintenance Support Engineer. Our client are one of the largest UK based Network Installation companies who have grown year on year through providing a quality service to their customers whilst working across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Salary … Epos, CCTV Cabling Support & Maintenance Engineers to ideally have the following experience. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data Systems Must be customer facing and able to speak with all levels of customers Experience with data cabling installations desirable Experience with CCTV systems Experience with Access Control installation Hold a valid Full More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

CCTV & IT Data System Install Engineer

Grays, Dagenham, Greater London, United Kingdom
Hexagon Recruitment
CCTV & IT Data Systems Maintenance Support Engineer. Our client are one of the largest UK based Network Installation companies who have grown year on year through providing a quality service to their customers whilst working across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Salary … Epos, CCTV Cabling Support & Maintenance Engineers to ideally have the following experience. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data Systems Must be customer facing and able to speak with all levels of customers Experience with data cabling installations desirable Experience with CCTV systems Experience with Access Control installation Hold a valid Full More ❯
Employment Type: Permanent
Salary: £42000 - £47000/annum Overtime, Pension, company van, Full
Posted:
Customer Service
East London
10th Percentile
£21,538
25th Percentile
£22,906
Median
£26,625
75th Percentile
£30,656
90th Percentile
£32,213