Junior Helpdesk Engineer
Bishop's Stortford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
SVC TECHNICAL LTD
calls/tickets Provide initial fault resolution remotely Triage tickets to agreed SLAs, escalating when necessary Be the face of the business providing excellent customer service Carry out onsite installations when required Get to know our clients and their networks You will be/have: an experienced and … time management and communication skills a "can do" spirit and positive work attitude an ability to work independently and under pressure quick learner good customer service experience smart in appearance Knowledge of the following is required: Remote Management Monitoring and help desk management tools Microsoft 365 migration and more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted: