Junior Customer Support Analyst
Bishop's Stortford, Hertfordshire, South East, United Kingdom
HD Clinical
Junior Customer Support Analyst Location: Office based (option for hybrid once full training completed), Bishop's Stortford, CM22 Salary: £25,000-£27,000 per annum, DOE + Benefits Contract: Full Time, Permanent (35 hours/week) Benefits: 25 days holiday + bank holidays People's pension scheme Casual dress code Free onsite parking, including EV charging About Us: HD … include Cardiology, Endoscopy, Neurophysiology and Respiratory. HD Clinical became part of the Nexus Group (a European-based healthcare software organisation) in 2024 significantly extending our software range and potential customer base Role Overview: The Customer Support Team provides direct contact and support to our wide range of customers, mostly within the NHS. You will use your specialist knowledge … of the Company's applications and software to resolve customer issues promptly, keeping them informed throughout the process. (Full training will be provided.) A focus on providing excellent customer care and problem solving in a busy, high-pressure environment is essential as you will be working as part of a service desk team, logging and actioning issues More ❯
Employment Type: Permanent
Salary: £30,000
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