25 of 25 Customer Service Jobs in Hertfordshire

German Customer Service Advisor £30,000 - £35,000 Hybrid Working – 3 Days Office Based/2 Days Remote - Hatfield CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Advisor to join their growing operations team. This … great opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced, technology-driven environment. The Role You'll be a key point of contact for German and English-speaking customers, supporting a range of queries and ensuring issues are resolved efficiently and professionally. Working ...

Your new role My client is seeking a proactive and scheduled administrator to join their busy service team. This is an excellent opportunity for an organised individual who thrives in a fast-paced environment and enjoys delivering outstanding customer service.Working closely with the Service Desk Manager … wider business teams, you will play a key role in ensuring the smooth coordination of engineers, effective management of customer enquiries, and delivery of high-quality aftercare support. You will be one of the first points of contact for customers, helping to ensure service levels and contractual obligations ...

Service Delivery Analyst Hemel Hempstead £28,719 per annum Full Time: 35 Hours per week, Monday to Friday 9am - 5pm Join Our Team as an IT Service Delivery Analyst! Are you passionate about technology and customer service? Do you thrive in a dynamic environment where … make a real impact? If so, we have the perfect opportunity for you! Overview/Job Summary As a key member of our Service Delivery Team, the IT Service Desk Analyst is the first point of contact for all IT-related queries and incidents. This role is crucial ...

This is a varied role where you'll be providing both remote and on-site support, troubleshooting technical issues, monitoring systems, and delivering excellent customer service. No two days are the same, making it an ideal position for someone who enjoys learning, problem solving and working with people. … resolve hardware, software and network-related issues Log, manage and update support tickets accurately Deliver on-site support and maintenance when required Monitor customer systems and proactively identify potential issues Maintain clear and accurate documentation of support activities Communicate effectively with customers, providing updates and managing expectations Build positive ...

Helpdesk Technical Support Engineer Location - Hertfordshire Are you a customer-focused technical professional with strong IT, print, or software support experience? This is an excellent opportunity to join a growing organisation as a Helpdesk Technical Support Engineer, providing high‑quality remote support across print hardware, software solutions, networking … environments. You'll play a key role in improving service productivity by resolving issues remotely, reducing the need for field visits, and proactively monitoring client devices to keep systems running smoothly. The Role As part of the Helpdesk Team, you will be the first point of contact for technical ...

Junior Service Desk Analyst Location: Stevenage (Hybrid, 3 days onsite) We're looking for a Junior Service Desk Analyst to join a growing technology business in Stevenage. This is a fantastic opportunity for someone looking to build a career in IT, with exposure to modern technologies, AI tools … first point of contact for clients, you'll provide technical support, troubleshoot issues, manage support tickets, and work closely with Development and Service teams to deliver an excellent customer experience. Key Responsibilities Act as the first point of contact for client support requests. Log, manage, and update support ...

client based in Watford is seeking a German and Hebrew speaking Customer service Advisor - Hybrid working In this role you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion … place. You will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

System Service Representative - Customer Engineer Location: Hitchin Hours: Full Time Pay: £30,000( Gross) a shift allowance of £14,000 per year (paid £1,166.67 per month before tax and deductions ) Join Our Client's Reputed Team! Our client is hiring for a friendly and professional System Service Representative to join their Customer Engineering team. This is a fantastic opportunity to develop your technical support skills across a variety of multi-vendor hardware platforms, including servers, storage, network equipment, and more. What you'll be doing: * Providing hardware installation and break-fix support for diverse ...

Hours: Monday–Friday, full-time Location: Must live within a 45-minute commute of WD6 A fantastic opportunity for an ambitious, customer-focused Internal IT Sales Executive who thrives in a high-energy, proactive, B2B sales environment . This role is ideal for someone who enjoys building relationships, driving … existing customers High-volume outbound calling — cold & warm calls to discuss IT needs, renewals, and alternative solutions Handling inbound enquiries and responding professionally to customer emails and calls Delivering an exceptional customer experience with a customer-first mindset Attending face-to-face meetings with B2B organisations Processing ...

tasks such as mailbox management, user provisioning, and network troubleshooting. Familiarity with networking and network management, WAN, LAN and VPN. Excellent problem-solving and customer service skills. Ability to work effectively with third-party suppliers and manage escalations. Experience with MDM solutions such as Intune. Strong verbal ...

heading We're building an automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here … engineers who feed it Escalating to 2nd line with full diagnostic context: what you tried, what you ruled out, what you suspect Our stack Service management: HaloPSA (PSA and ticketing), Hudu (documentation and knowledge base) Monitoring and automation: NinjaOne RMM, CIPP for multi-tenant Microsoft 365 security Microsoft cloud ...

INSTALLATION AND SERVICE ENGINEER - North London - Barnet/Enfield/Watford area FTC 6 months to begin with. FULL TRAINING WILL BE PROVIDED (if you are comfortable with general IT and DIY skills, please read on). Salary - 30,000 + Benefits 6 Months FTC - to start, with … would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools, IT literate and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

Typically, this person will be responsible for the installation, servicing, maintenance, and fault-finding of CCTV and Access Control systems across commercial and industrial customer sites throughout North London, Hertfordshire, and Essex. Duties and Responsibilities of the Security Engineer: Installation and commissioning of CCTV and Access Control systems. Carrying … planned preventative maintenance visits. Diagnosing and rectifying faults on security systems. Completing service reports and relevant documentation. Providing excellent customer service whilst attending client sites. Participating in the company call-out rota and responding to emergency breakdowns. Ensuring all work is completed in line with industry standards ...

Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

Fire & Security Engineer Service and Faults Location: Hertfordshire Salary: £35,000 £42,000 (DOE) Benefits: Door-to-door travel 25 days holiday + bank holidays + your birthday off Company car/van Overtime Call-out rota Industry-leading training & career progression Ready to grow your career with … opportunity you've been waiting for. About the Role: We're on the hunt for an experienced Fire & Security Engineer with strong service and fault-finding skills across Fire Alarms, CCTV, Access Control, and Intruder Systems. You'll be working across a variety of client sites, including major blue ...

ensure that the quality of presentation in terms of operational readiness and relevance are maintained over time, whilst anticipating and responding to changing customer needs and future trends. Your Role Accountabilities Manage, train, and develop the Technical Services team, ensuring high performance, compliance, and consistently high service standards. … leading a Technical Services team within the tourism, leisure or heritage industry, ideally within fast moving Visitor Attractions or Live Events delivering consistently high customer service standards. Technical and maintenance expertise across AV installations/Exhibits including electronics, interactives and animatronics with familiarity with networked show control systems ...

will cover sites across West Hertfordshire including Tring, St Albans, Watford and Hemel Hempstead. You will be well-versed in Windows 11 and customer focussed, willing to go above and beyond in order to provide top quality customer service. You will be rewarded with an excellent salary … package including company vehicle, annual leave, pension scheme, team outings and many more perks! Field Engineer – Key Skills: Positive, Proactive can-do attitude Exemplary customer service skills Windows 11 Support covering Desktops, printers, scanners and servers Full UK Drivers Licence Field Engineer Due to the volume of applications ...

recommend enhancements. Required Skills & Qualifications: Extensive Experience: Proven track record in delivering and implementing Microsoft Dynamics 365 solutions across various modules such as Sales, Customer Service, and more. Technical Proficiency: Advanced knowledge of Microsoft Dataverse, SQL, FetchXML, and performance optimisation. Certifications: Hold Power Platform and Dynamics 365 certifications ...

time. Build strong working relationships with Project Managers and Quality Control. Contribute to improving team efficiency and productivity. Maintain exceptional standards of quality and customer service. Positively support the company's Quality, Social and Environmental objectives. Demonstrate professionalism, reliability and punctuality at all times. What's on Offer Hybrid ...

intercom systems. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team Strong communication and customer service skills. Experience with Verkada security systems is an advantage Hold a Full Valid UK Driving Licence ...

fast-growing business within the professional audio industry that is earning a reputation for doing things differently. Built on technical expertise, honesty and exceptional customer service, they're becoming the partner of choice for organisations that want more than just a supplier. Now they're looking … commercially driven and looking for a role where you can genuinely influence the future of a growing business rather than simply maintain an existing customer base, we'd love to hear from you. If you're currently working within professional audio but weren't planning on changing jobs ...

Field Service Engineer (Compressed Air Systems) £36,000 - £46,000 + Company Bonus + Healthcare + Training + Progression + Overtime + 25 days Holiday + No on Call St Albans Are you a Field Service Engineer from a compressed air background looking to join a rapidly growing … engineering specialist that offers ongoing training, clear progression routes into off-the-tools positions, and a local customer patch? Founded in the 2000's , this award-winning engineering specialist delivers compressed air, vacuum, blower and nitrogen generation solutions to customers across manufacturing, pharmaceutical, food and beverage, automotive, healthcare ...

commission (OTE £60,000) Hours: Monday–Friday, full-time Location: Must live within a 45-minute commute of WD6A fantastic opportunity for an ambitious, customer-focused Internal IT Sales Executive who thrives in a high-energy, proactive, B2B sales environment . This role is ideal for someone who enjoys … prospects and existing customersHigh-volume outbound calling — cold & warm calls to discuss IT needs, renewals, and alternative solutionsHandling inbound enquiries and responding professionally to customer emails and callsDelivering an exceptional customer experience with a customer-first mindsetAttending face-to-face meetings with B2B organisationsProcessing completed sales orders ...

growing operations team. This role is ideal for someone who enjoys variety, thrives in a busy environment, and takes pride in delivering exceptional service to clients and colleagues alike. As the first point of contact for operational support, you'll play a crucial part in ensuring service requests … Responsibilities In this role, you will support the day‑to‑day running of the operations department, including: Monitoring and responding to emails in the service inbox Answering incoming calls to the Service Desk Logging client requests across internal and external systems Scheduling engineer visits and coordinating their attendance ...