1 to 25 of 30 Customer Service Jobs in Hertfordshire

Customer Service/Service Desk Coordinator - 12-month Maternity Contract Location: Elstree Salary: £28-30,000k Contract: Maternity Cover - 12 month with the potential of becoming a permanent role Hours: Monday–Friday: 8.30am–5.30pm; 1 in 4 weekends (independent office working): 8.30am–4.30pm Join a global leader … growing product led business as a Customer Service/Service Desk Coordinator. This role is crucial in maintaining the company's reputation for quality, professionalism, and reliability by providing exceptional customer service and administration support to the team. Day-to-day of the role ...

Temporary Customer Service Administrator Location: Hertfordshire - candidates must be a driver due to location Duration: Immediate start until end of March Hours: Monday to Friday, 9:00am 5:00pm (1 hour lunch) The Role We are recruiting for a Temporary Customer Service Administrator to support … technicians to ensure mandatory assessments are completed within required timeframes Accurately update systems and records with progress and outcomes Deliver a high standard of customer service at all times The Ideal Candidate Must be a driver due to location Confident and professional telephone manner Patient, calm, and able ...

Temporary Customer Service Administrator Location: Hertfordshire - candidates must be a driver due to location Duration: Immediate start - until end of March Hours: Monday to Friday, 9:00am - 5:00pm (1 hour lunch) The Role We are recruiting for a Temporary Customer Service Administrator to support … technicians to ensure mandatory assessments are completed within required timeframes Accurately update systems and records with progress and outcomes Deliver a high standard of customer service at all times The Ideal Candidate Must be a driver due to location Confident and professional telephone manner Patient, calm, and able ...

Customer Success Executive is sought to join an innovative global test and measurement organisation in Hatfield, Hertfordshire, contributing to the delivery of exceptional customer experience and support across digital and traditional fire safety solutions. The Customer Success Executive, Hatfield, Hertfordshire, will be expected to develop your understanding … field, learning from peers and senior colleagues in technical areas, customer success processes and industry best practices. This may include product knowledge, digital learning platforms, CRM systems, and customer support processes used across service, warranty and technical support functions. Responsibilities include: Work with Sales, Marketing, Product ...

environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ locations, your … precision Troubleshooting and resolving issues quickly, aiming for first-time fixes Escalating complex issues with detailed documentation to ensure smooth handover Delivering exceptional customer service to colleagues and external partners alike Contributing to team meetings and continuous improvement initiatives Sharing knowledge and best practices to help the whole ...

Service Desk Advisor Location: Welwyn Garden CitySalary: £24,000 + bonus (£2,000–£2,500 per annum)Job Type: Permanent, Full Time (37.5 hours, Monday to Friday, office based) Service Desk Advisor – About our client: Our client is a well-established and growing organisation based in Welwyn Garden … City, providing specialist services to a broad customer base. They are known for investing in their people, offering long-term career stability, strong benefits, and a supportive team environment. Service Desk Advisor – Details: Fully office-based role in Welwyn Garden City Flexible start and finish times Benefits: competitive ...

Role: Service Desk Analyst Location: Hertford, Hertfordshire Model: Hybrid-working Salary: Up to £32,000 Overview We are seeking an experienced Service Desk Analyst with strong 2nd line support capability to join a Managed Service Provider (MSP) environment. The role involves supporting multiple client organisations across Windows … resolution. You will work in a fast-paced, client-facing environment, delivering high-quality technical support, adhering to SLAs, and contributing to continual service improvement across a diverse customer base. Key Responsibilities Provide technical support to end users across Windows 10/11 and Microsoft-based systems ...

Service Desk Analyst Introduction Join a business that’s redefining one of the UK’s most iconic institutions. This is your chance to be part of a major transformation journey — creating a National Lottery experience that drives more funding to good causes and delivers technology that truly makes … Doing: Act as the first point of contact for all technology support queries across the business. Log, triage, and resolve incidents and service requests, ensuring timely communication with users. Manage user access across multiple systems, following strict approval and security protocols. Escalate major incidents and recurring issues to relevant ...

contact for all technical queries. The role will involve supporting hardware, software and network issues via telephone and being onsite, using remote tools and service desk support. You will be liaising with key Outsourced Service Providers and maintain iTIL functions. Responsibilities for the role of IT Support Analyst … room technology, and executive/board-level support Manage and update support tickets using the SolarWinds CMS system while delivering a high standard of customer service Set up, configure, deploy, and support PCs, laptops, printers, and mobile devices Procure IT equipment, maintain stock levels, track IT assets ...

Service Desk Analyst (1st–2nd Line Support) I’m currently working with a well-established organisation that’s looking to add an IT Service Desk Analyst to its growing IT team. You’ll be joining a busy Service Desk environment, acting as the first point of contact … resolving issues efficiently, with a focus on first-time fixes Escalating complex issues with clear and detailed documentation Delivering a high standard of customer service to internal users and external partners Technical skills Microsoft Windows 10/11 Microsoft Office 365 Active Directory Group Policy SCCM This role ...

client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure to a wide range … across a diverse client base. You’ll work closely with the 2nd and 3rd line teams, ensuring smooth resolution of incidents and providing excellent customer service at all times. Role responsibilities Handling incoming support tickets, telephone, and email queries. Providing remote technical support to clients. Troubleshooting user issues ...

Hoddesdon | Full-time | Office-based | MonFri, 08:3017:00 Location: Hoddesdon, Hertfordshire (with travel to customer sites as required) About Pebble IT: Pebble IT is a fast-growing Managed Service Provider (MSP) based in Hertfordshire. We pride ourselves on delivering exceptional IT solutions and support to our customers. … Line/Senior IT Support Engineer who has a strong background working within MSP environments. The ideal candidate will be passionate about technology, customer-focused, and eager to contribute to the team. Why This Will Appeal to You: You stay technical. You are the first point of contact ...

software, and connectivity issues. Supporting routine system checks, updates, and preventative maintenance. Escalating complex technical issues to senior engineers when required. Delivering friendly, professional customer service to school staff and users. Essential Skills & Attributes Basic knowledge of Windows 10/11 and Microsoft Office. Understanding of fundamental networking … prioritise tasks. Full UK driving licence and access to own vehicle. Willingness to undergo a DBS check (required for working in schools). Strong customer-facing skills, logical problem solving, and the ability to explain solutions in plain English are core expectations in comparable ICT field roles. Desirable ...

technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work … into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that ...

sales role Computer literacy with a degree of proficiency in excel and the general Microsoft Office suite, database management and CRM Excellent communication, customer service, interpersonal and writing skills Able to communicate USPs clearly, with good presentation skills Excellent organisation, communication and problem-solving skills Self-motivated ...

structured, fast-paced environment. Key Responsibilities: Handling inbound sales calls from existing customers Processing and inputting sales orders accurately onto the system Providing excellent customer service at all times Managing customer queries and ensuring timely resolutions Maintaining accurate records and updating internal systems What We re Looking ...

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years’ similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality ...

Line Field Engineer Based around Hertfordshire and Buckinghamshire - UK driving license Needed Up to - £31,000 We are seeking a customer-focused Field Engineer to support multiple sites, ensuring reliable IT services. In this varied role, you will maintain IT hardware and network infrastructure, install and support software … Excellent communication skills with the ability to explain technical issues clearly to non-technical users Self-motivated, organised, and solutions-focused with a strong customer service approach If youre passionate about IT and enjoy delivering high-quality support in a dynamic environment, wed love to hear from ...

skillset. Full training, uniform and health and safety equipment (PPE) are provided. Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take ...

Fire and Security Service Engineer Location: Stevenage, Mobile Salary: Competitive salary plus very attractive bonus'! Hours: Flexible, as long as your 40 per week are completed Contract Type: Full-time, Permanent We are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands … businesses across the country. With many years of industry experience, this team prides itself on delivering exceptional service and high-quality, reliable systems. As a key member of their field team, you will be responsible for the servicing, maintenance, small works, and fault diagnosis of fire alarm systems, security ...

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years’ similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality ...

range of systems. Youll work on a mix of commercial and domestic sites, supported by a highly experienced technical team. Your Key Responsibilities Install, service, maintain & commission a variety of intruder alarm systems Diagnose faults quickly and deliver reliable solutions Work on additional security systems where required (CCTV, Access … Control) Provide outstanding customer service and represent the company with professionalism Take part in an on-call rota (generous uplift included) Salary & Benefits £50,000+ base salary (experience dependent) Generous overtime rates Company van (fully equipped) + fuel card All specialist tools & equipment provided Mobile phone, tablet, uniform ...

opportunities through structured prospecting and face-to-face appointments Owning the full sales cycle from lead generation to on boarding and order handover Maximising customer spend through value-based selling, upsell/cross-sell, and collaboration with Key Account Managers Act as a trusted product expert and brand ambassador … delivering excellent customer service and continuous self-improvement The ideal applicant will be an Business Development Manager Plumbing & Heating Systems with: Must have 2+ years experience in business development or a similar sales role Must have experience within a underfloor heating systems and/or experience selling into ...

This role requires a hands-on individual with solid experience in patching, switching, laptop builds, and Intune management, alongside a passion for delivering outstanding customer service. If you enjoy solving technical challenges on-site and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities … switching for various clients. Build and configure laptops according to client specifications. Manage and troubleshoot devices via Intune for deployment, configuration, and maintenance. Provide customer support with a strong focus on user experience and satisfaction. Ensure all on-site work is completed in a timely and professional manner. Travel ...

roleAs an IT Technical Support with expertise in IT domain, you will collaborate with our client's team. You will be responsible for Maintenance Service Centre.Job Details The Maintenance Service Centre is a fast-paced environment with various customer builds that we support throughout the device life … cleaning of all device types. Preparing new and repaired hardware General housekeeping to locate and eliminate causes of backlogs to provide continuous and fluent service to our customers. Assistance in specific tasks where prompt investigation and resolution are required. Maintaining assets using an accurate location system to ensure precise ...