21 of 21 Customer Service Jobs in Hertfordshire

Customer Service Executive Nouvo Recruitment are delighted to be working with one of the UK’s leading independent providers of business voice, data, IT, cloud & technology services. Duties & Responsibilities Dealing with customer and general queries over the phone, email and via our web chat to ensure … customer satisfaction Working closely with the Account Management team Ensuring all communication is recorded and activities updated on the CRM system Building strong and enduring personal relationships with customers Liaise with third parties such as suppliers and the networks Work to service level agreements Escalating customer complaints ...

Location: Hemel Hempstead Salary: From £26,000 + OTE Hours: Monday Friday, 9am 5.30pm We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will … part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base ...

Customer Service Trainee – Tech Team Bishops Stotford | £24,500 | Full Time Looking to kick-start your career in customer services and tech? We’re working with a well-established, market-leading business offering a fantastic opportunity for a Customer Service Trainee to join their friendly ...

Service Engineer, Imaging Systems ***Excellent opportunities for experienced Service Engineers from a range of electronics/electro-mechanical systems backgrounds to join a market leading supplier of imaging systems *** Overall Earnings £60,000 Basic Salary £50,000 20% Shift Allowance On Call Allowance Overtime Mileage Full Product Training … Phone, Laptop Holidays The Role – Service Engineer, Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated imaging systems. Your Background – Service Engineer, Imaging Systems ...

issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with who is capable of providing great customer services and able … location. Building long term relationships with vendors. Daily reporting and maintenance of daily documentation updates. Responding to queries, providing accurate updates and manage customer expectations. Monitoring unit feeds to fix live issues and support with troubleshooting. What We're Looking For: Previous experience which demonstrates good customer service ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client Liaison & Tech Support Executive. … experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients. As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent ...

Service Desk Application Support Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles … also like to hear from you: IT Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. You may touch on other Windows/ ...

exciting opportunity has arisen for a customer-focused IT Service Desk Administrator to join our IT & Systems Department. This central role is responsible for providing an excellent first point of contact for all IT-related enquiries across the organisation. Working within a high-volume environment, you will handle … incoming calls and emails, triage incidents, and deliver effective first-line support to ensure a positive and efficient customer experience. As part of a flexible and supportive team, you will play a key role in maintaining service quality, ensuring accurate ticket management, and contributing to the continuous improvement ...

remote support across a broad range of hardware, software, and modern workplace technologies. Youll work independently for much of your time, travelling to customer sites, diagnosing issues, completing installations, and supporting project activities. Its a role suited to someone who values variety, is comfortable managing their own workload … takes pride in delivering a reliable, well-communicated service. Your work will have a direct impact on customer operations, making this a position where technical ability and professional customer interaction both matter. You will: In this dynamic, field-based role, youll provide technical support to Littlefish contract customers ...

will work across varied technical infrastructures. You will have the opportunity to develop your skills and play a pivotal part of a customer focused support team. Our client will offer you a supportive working environment. You will be responsible for resolving 1st – 3rd line tickets end to end. Responsibilities … document tickets and update cases Manage devices via RMM and Intune Skills: Proven experience of working in a similar role for an MSP Outstanding customer service skills Strong problem-solving skills Driving license and own car (required for client visits) Good knowledge of networking fundamentals Strong Microsoft ...

departments to address complex issues. Providing remote assistance to users working in different locations. The Ideal candidate for the IT Support Analyst: Excellent customer service skills. Proven work experience in IT support or IT technician roles. Have a natural aptitude for solving problems and finding solutions. Excellent communication ...

portfolio of projects, balancing multiple priorities while maintaining excellent communication with stakeholders and supporting the wider operational team. Your organisational skills, leadership, and customer-focused approach will be critical to your success. Key Responsibilities Lead and manage multiple deployment projects, ensuring all client expectations and deadlines are met. Serve … updates and reports to senior management on deployment progress. Identify opportunities for process improvements and escalate issues as required. Maintain a high level of customer service while managing multiple client requests. Essential Skills Strong leadership and organisational skills with excellent attention to detail. Proven experience managing multiple client ...

software packages such as Microsoft Office. Ability to use local systems, update databases, reconcile issues and produce information and reports. Good awareness of service team objectives, procedures and issues. Ability to communicate sensitively and well with others, including by telephone. Ability to work accurately and independently with minimal referral … organise and handle conflicting demands in own workload and in direct reports. Positive approach to the workplace and commitment to working flexibly to achieve service and team needs. Good general education. Experience dealing with challenging customers. Essential Skills/Qualifications Good Literacy and numeracy. Good IT skills Experience ...

business decision-making and provide insight into the business data Provide a narrative view to support the client-facing teams provision of quarterly customer account reviews Manage escalations and troubleshooting requests from the Commercial, Finance or other Qlik users and App Support in IT. Monitor … through to successful completion at any given time Ability to work to tight deadlines and demanding targets Strong attention to detail with an excellent customer service ethos Personal presence and credibility; demonstrating enthusiasm and self-motivation Ability to build relationships with Internal and external stakeholders Ability to "think ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto£80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto£80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...

Location : Hemel Hempstead We are a commercial Recruitment Agency, so we focus on roles you would find in the head office: Sales, Marketing, IT, Customer Service, Admin etc. Although it is helpful for you to pick an area in which you focus on, so you can learn ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … maintained. Each client is given a clear point of contact, and their needs are understood and supported. Care is taken to ensure that the service they receive meets the standards they expect. Further opportunities for growth within those accounts are also explored as part of the role. New business ...

Role: Service Desk Supervisor Overview The Service Desk Supervisor at GT Stewart will lead and develop the Service Desk team, while also applying advanced technical skills to resolve complex IT issues. This hybrid role requires both strong team leadership and technical expertise to ensure seamless support … high-quality service across the firm. Key Responsibilities Team Leadership & Development Supervise, mentor, and develop the service desk team to ensure high performance, enhance technical skills, and foster exceptional customer service. Coordinate regular training and knowledge-sharing initiatives, encouraging continuous skill development within the team. Manage ...

assist with day-to-day sales administration and order fulfilment, supporting the growth and expansion of our UK operations while delivering excellent customer service. This is a multi-functional role covering all activities related to UK administration, enabling team members to support each other during busy periods and absences. … promptly. Document and follow up on queries in a timely manner. Monitor and maintain records for managing returns (RGAs). Identify and resolve customer issues, escalating where necessary. Support loan stock requests and maintain ERP and CRM systems. Run, review, and update reports and spreadsheets. Train and support colleagues ...