1 to 25 of 38 Customer Service Jobs in Hertfordshire

Customer Service Advisor Love customer service and have a natural interest in tech? We are looking for a friendly, switched-on Customer Service Advisor to join a successful and well-established local business in Bishop’s Stortford. You do not need extensive technical support … experience for this role. If you have good customer service experience, enjoy helping people and are naturally interested in technology, gadgets or figuring out how things work, we would love to hear from you. Full product and technical training will be provided. What will you be doing? Answering ...

Customer Service Desk Advisor Are you a confident communicator with great attention to detail and a genuine passion for customer service? We are recruiting for a bright, enthusiastic Customer Service Desk Advisor to join a friendly and supportive team in Welwyn Garden City. This … fantastic opportunity for someone who enjoys solving problems, building relationships and taking ownership of customer queries from start to finish. About the Role Working on the Service Desk, you will provide telephone and email support to customers, helping to keep business operations running smoothly. You will diagnose faults ...

Security Service Engineer Hertfordshire £35,000 – £42,000 DOE + Excellent Benefits Benefits Include: Company van & fuel card Travel time paid after 30 minutes Performance bonus scheme Standby allowance & call-out rota Overtime opportunities Mental health & wellbeing support 23 days annual leave + bank holidays, increasing … Ongoing manufacturer training & professional development Genuine career progression within a growing business Join a Company That Invests in You Are you an experienced Security Service Engineer looking to join a company where your skills are recognised and your career can thrive? Our client is a long-established, highly respected ...

join their growing team. This role will involve carrying out installation work across commercial and industrial sites, delivering high-quality workmanship whilst maintaining exceptional customer service standards. This is a permanent PAYE position working Monday to Friday on a 40-hour week. Please note that occasional overnight stays … works across commercial and industrial properties. Install a range of systems including emergency lighting, fire alarms, access control and EV charging equipment. Deliver excellent customer service whilst interacting with clients on-site. Accurately update electronic job sheets and project records. Travel to customer sites primarily across ...

reporting to the Head of IT, you will help ensure our systems remain secure, reliable and efficient, enabling the teams to provide an exceptional service to their clients. A broad role, with responsibilities including : Act as the escalation point for technical issues that cannot be resolved by first-line … Microsoft Windows desktop environments and Microsoft 365 applications Install, configure and maintain desktops, laptops, mobile devices and peripherals Maintain accurate documentation within the IT service desk system Assist with the administration and maintenance of the firms' servers, network and cloud infrastructure Support Active Directory and Microsoft Entra ID user ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

summary We are recruiting for a Add Job Title who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. To provide a continually improve the efficiency of the Service Desk and in turn provide more efficient and effective service … perform first level diagnostic procedures to identify and rectify problems reported, offer telephone advice, guidance and/or resolution where possible, prioritise and filter service desk calls requiring further action and then forward these calls to appropriate IT staff. At the heart of everything we do are our core ...

repairing electrical systems such as emergency lighting, fire alarms, access control, solar panels and EV charging equipment Carrying out PPM’s Providing excellent customer service when interacting with clients on-site Accurately updating electronic job sheets and documentation Travelling to sites across the Southeast and West Midlands (flexibility … Edition qualification Test & Inspection (2391) or (6791) is ideal but not essential A full, manual UK driving licence is a must IPAF (desirable) Strong customer service skills Solid experience in commercial and industrial electrical installations If you’re a skilled Electrician looking for a stable, long-term opportunity ...

Hertfordshire – Office based £35,000 – £40,000 + Training, Certifications & Career Progression Our client is expanding their engineering team and looking for a confident, customer-focused 2nd Line IT Support Engineer to join their Hertfordshire office. This is an excellent opportunity for someone who enjoys solving complex technical issues … Line Support Engineer , you’ll support a wide range of clients, tackle escalated tickets, and work closely with senior engineers to deliver high-quality service across Microsoft, networking, security and cloud platforms. What you’ll be doing: • Handling 2nd line escalations across Windows, M365, Azure, networking, hardware and security ...

From £28,000 (Depending on experience) + OTE Hours: Monday Friday, 9am 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through … office-based support.You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Key Tasks: Build strong relationship with key contacts of all customers within allocated customer base. Recognise and maximise upon ...

highly regulated industries. They deliver enterprise-level IT support, cybersecurity, strategic consultancy and technology solutions, with a strong focus on reliability, security and exceptional customer service. As a Microsoft Solutions Partner and an organisation accredited to ISO27001 standards, they are committed to helping businesses innovate and transform through technology. … cutting-edge technologies, a diverse client base and a collaborative, highly skilled technical environment. The Role Our client is looking for a detail-oriented Service Desk Engineer to join their Build Team. This role is ideal for an IT professional with experience in workstation deployment, device builds and user ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...

client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure to a wide range … issues across a diverse client base. Youll work closely with the 2nd and 3rd line teams, ensuring smooth resolution of incidents and providing excellent customer service at all times. Role responsibilities Handling incoming support tickets, telephone, and email queries. Providing remote technical support to clients. Troubleshooting user issues ...

INSTALLATION AND SERVICE ENGINEER - North London - Barnet/Enfield/Watford area Permanent Contract £30,000 starting salary + Van + Over time and Excellent Benefits FULL TRAINING WILL BE PROVIDED (if you are comfortable with general IT and DIY skills, please read on). Salary - £30,000 + … would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools, IT literate and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life … Provide hands and eyes services to all Claranet departments and external customers Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Accepting and taking ownership of fault escalations ...

Company An established and progressive organisation with a strong reputation as an employer of choice. The Role We are looking for an IT Service Desk/1st Line Support Analyst to join the team on a temporary basis, with the potential to becoming a permanent You will … queries, providing friendly and effective technical support to users across the organisation. This is a great opportunity for someone with previous 1st line or service desk experience who is looking to build on their technical skills within an established IT environment. Key Requirements Previous experience in a 1st Line ...

Company We are a leading provider of innovative security solutions, specialising in CCTV, alarm systems, and integrated security technology. We are looking for a customer-focused and technically minded Support Advisor to join our team. If you have a passion for problem-solving and a background in security systems … cutting-edge products in a supportive and dynamic environment. The Role In this varied role, you will be the first point of contact for customer support, handling queries across phone, email, and face-to-face channels. You will diagnose technical issues, provide pre-sales advice, and assist with product ...

delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships … Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - £55,000 - £65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home ...

team. This is a well established company that are looking to grow their internal IT team, with a view of further developing their brilliant customer portal. This is a hands-on role with the opportunity to influence the organisation's technology direction. This person will be joining a team … part of a team that will further grow due to the internal IT team growth and development of their customer portal. Salary - up to £75,000 depending on experience plus great benefits Hybrid working with 3 days in and 2 days from home Some of the duties will include ...

Typically, this person will be responsible for the installation, servicing, maintenance, and fault-finding of CCTV and Access Control systems across commercial and industrial customer sites throughout North London, Hertfordshire, and Essex. Duties and Responsibilities of the Security Engineer: Installation and commissioning of CCTV and Access Control systems. Carrying … planned preventative maintenance visits. Diagnosing and rectifying faults on security systems. Completing service reports and relevant documentation. Providing excellent customer service whilst attending client sites. Participating in the company call-out rota and responding to emergency breakdowns. Ensuring all work is completed in line with industry standards ...

absorb it, and adjust - not get defensive or withdraw. Step-by-step problem solving, even when you feel confident, is a discipline we expect. Customer service: You care about fixing people's problems, not just closing tickets. You communicate clearly with staff who may have limited IT knowledge … Closing Date Thursday, 24th September 2026 Start Date Wednesday, 30th September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Qualifications English GCSE, grade 4/ ...

will cover sites across West Hertfordshire including Tring, St Albans, Watford and Hemel Hempstead. You will be well-versed in Windows 11 and customer focussed, willing to go above and beyond in order to provide top quality customer service. You will be rewarded with an excellent salary … package including company vehicle, annual leave, pension scheme, team outings and many more perks! Field Engineer – Key Skills: Positive, Proactive can-do attitude Exemplary customer service skills Windows 11 Support covering Desktops, printers, scanners and servers Full UK Drivers Licence Field Engineer Due to the volume of applications ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

intercom systems. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team Strong communication and customer service skills. Experience with Verkada security systems is an advantage Hold a Full Valid UK Driving Licence ...