7pm-7am. (Pattern of days, days, nights) You will be part of our clients UK Technical Services Team and will be responding to a variety of IT incidents and service requests across Infrastructure, Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. We are looking for individuals who take ownership of their work and are committed to providing service to customers. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true IT Generalist role, this will predominantly be 2nd … external customers. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through service dashboards and prioritising tickets Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and More ❯
+ On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer … and returns for products and equipment Ability to understand and learn about new products The Person : Mechanical design engineering background or similar, such as HNC degree Good communication and customerservice skills Looking for grow and develop their career Reference : 20762 If you are interested in this role, click 'apply now' to forward an up-to-date copy More ❯
sales budget, monitor revenue and margins, promote the image of the company and you will continue with the improvement of the initiatives of the company. • Conduct weekly reports on customer visits, pipeline, sales projections etc. • Provide excellent communicate channels both internally and externally. Essential • A minimum of 3-6 years+ experience in glass or plastic packaging would be ideal. … must be happy developing new business opportunities and building on your successes. • Must be able to nurture existing accounts. • Improve on gross margins. • A sense of business relationships and customer service. • High interest in the technical dimension of the products. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton More ❯
