Head of DTC
- Location
- Brentford, England, United Kingdom
brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment … role, with clear escalation paths Hands‐on experience with a modern DTC stack: Shopify, Klaviyo, Triple Whale, GA4, Microsoft Clarity, and Yotpo/Trustpilot Customer Reviews tool The chance to grow with the role as our DTC business scales across the UK, US, and global markets Hybrid working model ...