2 of 2 Customer Service Jobs in Brentwood

enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role … critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other ...

support a team of field-based Access Control and Security Engineers Provide day-to-day technical guidance and assistance to engineers Review engineer reports, service reports and fault findings Assist engineers with complex fault-finding and technical issues Review remedial and reactive works to ensure the correct solution … requirements Manufacturer-specific access control training or qualifications Key Skills Access Control Expertise Technical Fault Finding Team Leadership Engineer Supervision Problem Solving Quality Control Customer Service Communication Organisation Time Management Technical Support Health & Safety Awareness Stakeholder Management First-Time Fix Focus Performance Management ...