Customer Support Agent
NW1, Camden Area, Greater London, United Kingdom
Fea Card Limited
our innovative approach, we have quickly gained traction and currently serve over 300,000 customers across the UK. We are currently hiring 1-2 Customer Support Agents to support our growth. The role will be based in our office in Camden Town, London, and will require working on-site … consumers are still in the dark when it comes to how credit works, and it can often seem a confusing and stressful subject. As Customer Support Agent at Bits, you will provide support across a variety of channels to aid customers in their credit building journey. What the role … involves: Processing customer requests and queries via telephone, email or instant message Investigating and resolving customer complaints quickly and patiently Keeping confidential records and financial information private and secure Learning how to use database systems and technology to deliver great customer support Communicating with customers effectively, and More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted: