6 of 6 Customer Service Jobs in Dartford

experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact … across onboarding, service delivery and customer support? If so this could be the role for you! EIT is looking for a driven Helpdesk & Customer Experience Manager to lead and develop our helpdesk, onboarding and customer support operations. This is a key operational role, ideal for someone ...

Customer Service Administrator 1-Month Contract (Possibility of Extension) Location: Dartford (Fully On-site) Rate: £130 per day (Inside IR35) We're partnering with a leading IT services provider looking to bring in a Customer Service Administrator to assist with a major device refresh programme. This … information * Handling and updating tickets within ServiceNow * Supporting the wider team with general administrative tasks What we're looking for: * Previous experience in a customer service-focused role, with strong communication skills * Well-organised with a keen eye for detail * Comfortable using Excel or similar spreadsheet tools * BPSS ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

similar, please DO NOT apply. Requirements The successful applicant will: Have excellent communication skills Have a keen attention to detail and a strong customer service orientation Have good IT troubleshooting skills Have good analytical skills Have basic knowledge of Windows and Linux environments Have a basic understanding … insurance after completion of probationary period Free secure onsite parking Encouraged personal development Up to 28 Days Paid Holiday (extra based on length of service) Free Virtual Machine for staff members Top of the range Cisco Lab onsite Generous pension scheme Potential for Exam Funding (i.e. CCNA, CompTIA Security+ ...

ideas to help the sales team and company grow. Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and patterns, ensuring data integrity and making recommendations for improving the effectiveness of the company's CRM (HubSpot) and Marketing strategy. … Using Hubspot to store and analyse customer data to provide insights into how customers interact within the business, allowing you to assess the effectiveness of Seo, marketing, sales, and customer service efforts and adjust your strategy accordingly, B2B Marketing campaigns in all areas, Website and on line ...

support for our customers. This role and has great potential in a vibrant environment to grow. Apply now! You will support projects team with customer IT projects. Role Assist and direct staff or customers when support tickets are raised Support projects team with customer IT projects, including preparing … equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services Maintain and update existing products and services and provide documentation to support ...