1 to 25 of 61 Customer Service Jobs in Kent

Role: Customer Service Administrator Outbound Contract: Permanent Hours: M/F 0830 - 1730 Location: Dartford, DA2 6QS Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among … Pension Contribution 27 Days Holiday Employee Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To deliver a customer focused service quality to meet customer and network needs and requirements, adhere to local production quality control tools to maximise profit and … contribute to the strategic vision of the branch. To coordinate outbound customer service for the development of a strong team ethic, a culture of trust internally, within and for the network and with the customers in the pursuit of delivering a quality service to the customer more »

Customer Service Support Maidstone, Kent (Commutable from: West Malling, Rochester, Ashford, Sittingbourne, Staplehurst, Marden, Coxheath, Lenham) £25,000 (£32,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have Customer Service experience from an Automotive background, looking to work for a global … within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor. You will be working on a days-basis out of their modern and fully equipped/dealership. You will be responsible for delivering … excellent customer service and post-sales support care. This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser more »

Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of … products. The Technical Customer Advisor, would be responsible for taking calls from customers and talking through the issue, assisting where possible and giving technical advice. Then should the issue not be able to be rectified over the phone, the advisor would then be responsible for liaising with an engineer … to fix the fault. The Advisor would also be responsible for logging ongoing jobs and ensuring these are completed. The Technical Customer Advisor, must have experience within a similar role, but this doesn't have to be within the plumbing and heating sector, as training will be provided for more »

scenes your skills help keep our Operations Centre running smoothly. This diverse and interesting role will require you to take responsibility for co-coordinatingthe service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Acting as a link between … the Service Drivers and the Operations & Service Manager. A day in the life of an Administrator at phs will involve; Take responsibility for coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the OperationsCentre. Answering calls from … service drivers, clients and Head office regarding site service. Acting as a link between the Service Drivers and the Operations Manager& Service Manager. Ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames. To prepare more »

engineer who is confident, dependable, and can build relationships. This is an excellent opportunity for an enthusiastic candidate who is interested in IT/Customer Service and is willing to learn. Full training and support is given in a friendly innovative environment. Role: Provide first-class customer service in a friendly and courteous manner Provide first line communication for customers Ensure customers are regularly updated, issues are resolved as effectively as possible Supporting management team with administrative tasks You: General understanding of communication technologies Ability to provide first-class customer service A logical more »

proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate … and professional verbal and written communications to a non-technical audience Gathering customer requirements and specifications to produce solutions and quotations. Maintaining customer documentation on a day-to-day basis and following installations and upgrades Liaising with vendors for fault resolution Mentoring & supporting associate level analysts Collaborating with … access to a car is essential. The office is in a remote location and not accessible using public transport. Understanding of fault severity and customer impact Knowledge of Anti-Virus Products Understanding of Microsoft domain model & security principles Experience of Microsoft Server products, e.g. Exchange, SQL Unguided Active Directory more »

Job Title : Data Centre Service Support Technician Location: ? Ash Radar Station , Marshborough Rd, Sandwich, Kent, CT13 0P Hours of Work: Hours of Work: 48 hours over an 8 day shift cycle inclusive of 1 hour paid break per shift Rota 12 hour shifts, 4 nights, 4 off 4 days … days Company Pension Scheme Private medical Cover Life Assurance Extensive non-taxable benefits The Role Due to internal promotion Cyberfort are looking for a Service Support Technician to join our friendly team. Reporting to the Service Support Operations Manager youll be part of a team providing 24/…/365 support for data centre and service desk functions. No two days are the same in this interesting role. Youll be looking after customers and colleagues, supporting a wide range of data centre and customer equipment, resolving queries, installing, and supporting hardware and software as part of more »

Location Aylesford, Maidstone Monday to Friday 8am 5pm, 8.30am - 5.30pm and 9am 6pm 43days office, one day remote working The role of Customer Service Desk Coordinator-HP is to ensure that our priority clients accounts are monitored and managed effectively, ensuring SLAs and KPIs are consistently achieved, and … our customers receive a high-level dedicated service by answering queries and customer issues via a portal system. more »

FRENCH SELECTION UK Customer Success Representative (German speaking) Salary: around £25,000 pa Location: Dover, Kent At commutable distance: Folkestone, Ashford, Canterbury, Maidstone, Deal, Aylesham, Hythe, Rye, Kent Ref: 5421G *Full time & permanent position* VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search … faster & more efficiently by our team of consultants. The Company: One of the UK's leaders in their field, our client is a vital service provider to international transport companies operating both in the UK and in Europe Main duties: You will be the main point of contact for … clients. You will support them as well as advising them on services available in order to maximise trading operations The Role: Act as a customer service advisor for clients based both in Europe and in the UK Promote the company's services and increase sales opportunities Regularly touch more »

in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »

you will also relish the opportunity to impart your technical knowledge to others and mentor junior engineers. Your professional, respectful, and proactive approach to customer service will be key in ensuring clients receive top-notch support. Responsibilities: Provide ticket support on the Helpdesk, engage in project work, and … Apple products Group Policy administration skills Cabling survey and installations experience Exposure to Ubiquiti/Cisco Wireless technologies Previous experience working in a Managed Service Provider (MSP) environment Recognised accreditations (MCP's, CompTIA, Apple) Person specification: A logical and methodical approach to tasks A willingness to learn and teach … Excellent documentation and communication skills High standards of customer service A personable and approachable nature Keen attention to detail If you feel you would be a valuable asset to the business, then apply today! Refer a friend and earn up to £500! If you know someone who is more »

IP and Microwave Networks. What we are looking for: Were looking for tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm … areas of the navigation systems infrastructure estate. Contribute to the development and progression of colleagues within the whole team. Work in accordance with agreed service levels, department processes, policies and procedures. Qualifications and Education Requirements: Minimum 5 years hands on experience in a comparable role or setting. Full driving … working and efficient use of time and resources. Able to influence and negotiate at an individual, team and team to team level, with excellent customer-service skills. Able to demonstrate a high degree of flexibility including out of hours working and forming part of an on-call rota more »

join our growing IT Team on a permanent contract out of our offices in Maidstone, Kent, where you’ll provide an exceptional level of customer service to our business, across our various regions and regional sites. About The Role… As our IT Support Technician, you will be the … IT support, you will have to triage issues, and determine whether it can be fixed immediately or needs escalating, and to whom. Your excellent Customer Service Skills will be beneficial as you can be expected to participate in the processing of incoming calls to the Service Desk more »

have access to their own vehicle. Key Responsibilities: - Be the first point of contact for customers, providing a high level of technical support and customer service - Building relationships with clients and customers - Work towards SLAs in the team, ensuring targets are met within the company guidelines - Work through … IT in your own spare time, updating your knowledge whilst keeping updated with the latest tools and technologies - Previous experience in some form of customer-related role, where you have been required to provide a high level of customer service at all times This is the ideal more »

We have an opportunity for a Service Delivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need … it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits … and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. more »

FRENCH SELECTION UK French Speaking Transport and Staff Controller Staff management, staff shift, staff rota, customer service, logistics, transport, travel, freight, communication, enquiries, control centre, compliance, safety, Fluent in French, Kent, Folkestone Salary: £34,000 p.a. (depending on experience) plus benefits Location: Folkestone, Kent At commutable from Folkestone … Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established service provider with international operations Main Duties: To be responsible for the management and assignment of staff to ensure smooth operations as well as provide … for communication to internal departments and clients - Ensure company policies are maintained and followed by staff - Ensure staff are maintaining a high level of customer service - Respond to enquiries from staff and internal departments - Monitor and log operations in the control centre as well as identify any issues more »

microservices framework built on RabbitMQ called Nucleus. You’ll work on improving back-office tooling and building new tools and automation across departments like customer service, order and warehouse management, and distribution. They’re constantly modernising, but you need to be pragmatic enough to know you’ll evolve … You have a background in backend and modern .NET development and experience working with back-office operational systems, such as order, stock, warehouse management, customer service, product management, and business reporting. We’re looking for the best developers, not just those with loads of experience or high current more »

DHSC and its arm length bodies, and acting as advisors to the Secretary of State. Our vision is to provide a world-class commercial service to enable the health and care system to deliver for the public – we aim to be the best in government commercial for technical expertise … and customer focus.The Commercial Operations division, where this role sits, is a unit within the Commercial Directorate responsible for the department’s direct spend. Split into three primary category teams plus a central business planning & MI team, the ‘Ops’ division drives value for the department via a category management … and has been designed to act as the main conduit between senior business stakeholders and commercial, ensuring they receive the best possible advice and customer service from the commercial function and providing a consistent contact for them to engage with across the commercial lifecycle.The role of the Commercial more »

We have an exciting opportunity for a Proactive Service Operative to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. … of this role is to to ensure all our customers are connected with their parcel as soon as possible and are satisfied with the service they receive from our couriers. The role is responsible for delighting the internal and external customer in resolving the issues of “undelivered” & “delivery … disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any claims or enquiries. The more »

the Cyber Security Lead must have excellent leadership and analytical skills as well as a thorough knowledge of the company's products, services, and Service Management processes. The Cyber Security Lead will use their advanced knowledge and technical expertise, coupled with their dedication to customer service, to … out of hours if necessary.Keep up-to-date with the latest security news, principles, techniques and protocolsGeneral DutiesOperate in an ITIL V3 & ISO27001 focused service delivery frameworkStakeholder ManagementWork to defined Service Level Agreements and Key Performance IndicatorsOther duties as assignedKnowledge, skills and experience requiredA proven track record in … best practices, including triage and chain of custodyProactively identifies areas for improvement, shares lessons learned with colleagues and encourages others to do the same, customer focused with a passion and drive to deliver customer satisfaction and value to the businessDedicated and responsible with a strong commitment to the more »

a very successful distributor of woodworking machinery and due to their continued success Staffbase have been appointed to recruit for the position of Field Service Engineer. The Field Service Engineer will have excellent mechanical engineering and basic 3-phase electrical fault find and repair skills. You will operate … as a 'home based' field engineer responsible for maintenance and repair or machinery throughout South East England. The Role: The Field Service Engineer will be responsible for effective delivery of mechanical & electrical maintenance, service and repair of woodworking machinery at customer sites throughout South East England. Duties … electrical fault find and repair skills. Previous experience with woodworking machinery will be advantageous, however full training will be given. You will demonstrate good customer service and communication skills and you will be of a friendly disposition. Benefits: Competitive basic salary and gross earnings OTE £45K - £50K Company more »

provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go … manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on … the shift to ensure all Customer expectations are achieved. Key responsibilities Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods. Ensure all activities are undertaken in line with company policies in safe and proactive manner Managing costs and performance of the more »

to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping … Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory · Achieve both personal and team Golden KPIs targets such as customer satisfaction · Working in order of SLA and priority of tickets · System documentation Requirements · Great customer service skills · Positive and passionate about technology … Directory Benefits · 25 days holiday · Your Birthday as a bonus annual leave day · Annual Staff Bonus · Pension scheme · 2 weeks of dedicated training days · Service Desk gamification rewards · Free onsite parking · Ride2work Scheme · Fully airconditioned offices · Onsite Games Room · Dress down Fridays · Unlimited free fruit and soft drinks. · Beans more »

technology enhancements. ERP System support and maintenance. WAN infrastructure: implementation & support 5 office locations or more. Skills: Proficiency in cybersecurity practices. Strong IT and customer service skills. Exceptional problem-solving abilities. Capability to work independently and meet deadlines. Proficiency in MS 365 Office applications including SharePoint. Hybrid cloud more »

for operational production and business growth across Tarmac. As the Project Manager you will ensure the project surfacing operations run safely, delivers first class customer service to our clients, drives efficiency improvements throughout the scheme and looks to maximise financial returns for Tarmac. You will plan, create, manage more »