1 to 25 of 58 Customer Service Jobs in Kent

Role: Customer Service Administrator - Outbound Contract: Permanent Hours: M/F 0830-1730 Location: Dartford Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top … Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of the Role: To manage the administration of European and UK road customer service operations in line with customer requests and network standards. To provide administration in a cost effective and efficient manner. Maximising profit … whilst promoting quality and service. Key Responsibilities: Administration of Import, Export and UK shipments using the Dachser IT systems. Maintain quality standards and excellent customer service To produce identified Key Performance Indicators for the Outbound customer service activity To liaise with other departments in Northampton and More ❯

Job Title: Service Desk Administrator Reporting to: Service Desk Manager Location: Ash (Kent) - Hybrid working with 2-3 days in the office per week Hours of Work: 37.5 per week (shift pattern shifts 8.30 17.00, 9.00 17.30, 9.30 18.00) Reward Package: - 25 days annual holiday + Birthday off … Opportunities Continuous learning and career development opportunities - Company Pension Scheme - Private medical Cover - Life Assurance - Extensive non-taxable benefits The role: Reporting to the Service Desk Manager you will be part of a team responsible for the logging, resolving or escalation of all requests to the IT Service Desk, ensuring that all incidents, requests and problems are resolved within targeted service levels. The Service Desk is a busy and stimulating working environment and your focus is providing customers and colleagues with the best possible level of service. This role will suit someone who is confident More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development consultancy, optimising … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a … primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational service More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development consultancy, optimising … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a … primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational service More ❯

Planner to join our team. This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customer service and production departments. The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-pacedproduction … environment. Key Responsibilities: Production Planning: Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency. Stock Control: Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages. Collaborate with procurement to ensure timely ordering of materials. Systems & Data Management: Utilise ERP … systems to manage workflows, update schedules, and generate reports. Maintain accurate production and inventory records. Cross-Functional Coordination: Serve as the key link between customer service and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time. Communication & Collaboration: Work closely with production More ❯

Planner to join our team. This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customer service and production departments. The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-pacedproduction … environment. Key Responsibilities: Production Planning: Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency. Stock Control: Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages. Collaborate with procurement to ensure timely ordering of materials. Systems & Data Management: Utilise ERP … systems to manage workflows, update schedules, and generate reports. Maintain accurate production and inventory records. Cross-Functional Coordination: Serve as the key link between customer service and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time. Communication & Collaboration: Work closely with production More ❯

Our client is seeking a skilled Customer Service Sales Executive . The role is offered as a full-time permanent position, working from home one day a week (currently Friday). Compensation and Benefits Salary: excellent salary and benefits Location: Dartford Hours: 8.30 am to 5.00 pm Benefits … Rota basis. Role Overview Working in a team of 5, the overall purpose of the role is to grow sales and ensure an excellent customer experience. The key responsibilities include building strong and sustainable relationships with customers, acting as a trustworthy advisor, delivering excellent customer service, and … Centres and Operations to ensure smooth transactions. Performance Metrics Average Order Value Value Conversation Rate Conversation Rate/Quote Hit Rate Quote Follow Up Customer Satisfaction Other agreed KPI's Qualifications and Skills Relevant education and/or relevant work experience Fluent in English - both in writing and speaking More ❯

being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business … at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary Customer Services Service Desk Coordinator Location: Aylesford, Maidstone Hours: Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 3 days office, 2 days … remote working after probation. The role of Service Desk Coordinator is to ensure that our priority clients' accounts are monitored and managed effectively, ensuring SLAs and KPIs are consistently achieved and our customers receive a high-level dedicated service. Monitoring and maintaining of bespoke customer portals Logging service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business … and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … and existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customer service levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the South London region in More ❯

to join a forward thinking, dynamic organisation who specialise in accident management and vehicle replacement services. Our client is seeking a motivated and confident customer service and sales professional to join their growing business. You will be travelling every Monday to Thursday and will be office-based in … and report to management on the next coming week The ideal candidate will have Confidence and the ability to build strong working relationships Excellent customer service and communication skills The ability to work well under pressure A clean driving license is essential to perform this position Only suitable More ❯

JOB DESCRIPTION Job Title: Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa … incidents, requests and project work arising on supported computer applications and platforms. Main Responsibilities Decision Making Authority Troubleshoot and provide first level support on Service Desk calls spanning a wide range of applications, systems and hardware. Create detailed service desk calls in AskMe (ServiceNow) tool, monitor, chase resolver … for new equipment. Assist users with IT equipment location moves around the site. Project work: Application and new equipment rollouts, audits. Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast More ❯

2nd Line Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and … office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us … is your ability to work in a fast-paced, customer-focused setting. You will encounter a variety of technologies, including: Microsoft 365 SharePoint Intune Active Directory Networking This role will allow you to continuously expand your skill set. What We Are Looking For: Excellent technical and communication skills Strong More ❯

effective management of facilities, housing, vehicles, and related equipment. This role includes overseeing housing operations, coordinating maintenance, and leading a facilities team focused on customer service. The Facilities and Housing Supervisor will also support the Mission, Vision, and Values of East House in all interactions. Responsibilities Facilities Operations: Ensures … facility needs and enhance client living environments. Oversees the repair, maintenance, and utilization of agency vehicles. Supervises maintenance and housing staff to ensure high customer service and effective team collaboration. Continuously improves processes to enhance quality, service, and cost-efficiency. Develops and maintains relationships with program and More ❯

Job Title: Field Service Engineer ATM/IT Location: South London Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: 160 pay Inside IR35 Overtime Hourly Rate: 18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply) Working Day: 8.5 hours … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: 160 per day/18.83 per hour Van More ❯

skill set to join their team. Working closely with the Sales Manager and Technical Manager, you will be a key liaison point between the customer and the manufacturing team to ensure products are manufactured to the highest standard and to customer requirements and timelines. RESPONSIBILITIES Provide a commercially … minded, customer oriented link between the manufacturing team and clients both on the telephone and face to face Determine the customers manufacturing and materials requirements Raise and submit quotations Enter sales orders and issue works orders Order materials, hardware and consumables Liaise with manufacturing and other internal teams to … Assurance and adherence to BOM's ABOUT YOU Previous experience in a technical environment, either in contract manufacturing or sheet metal Excellent communication and customer service skills Strong computer skills with accurate data entry A customer centric ethos with energy and a drive to achieve results Ability More ❯

analysis and inputting, or have you previously held a role identifying, loading, and validating invoices, both manually and electronically? Our client, a global software service provider, has four six-month contract vacancies to fill. You will need to have: Working knowledge of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint … and data entry systems A high level of accuracy E xcellent customer service experience and good communication skills, both written and verbal. This is a hybrid position, so you must be within commutable distance of their offices in Tunbridge Wells or Edinburgh and in Cannock. Due to the More ❯

East Kent Hospitals University NHS Foundation Trust The Patient Service Centre (PSC) Senior Administrator role is essential to our Outpatient Service, playing a crucial role in the support of the service, patient experience and out administrative pathways and processes. The applicant will contribute to providing seamless care … skilled, proactive and enthusiastic. The role of a Senior Administrator in the PSC consists of key duties outlined in the job description. The Outpatient Service Team is a hard-working Team who are highly motivated and effective, as a large Trust we have Services at 6 of the sites … to set up spread sheets and update reports. Ability to prioritise and organise own workload to meet set deadlines. Experience of working in a customer service environment Able to multi-task in a fast-paced environment. Working knowledge of Outpatient booking procedures and NHS standards. Knowledge of NHS More ❯

or EPMI is desirable but not crucial. Experience: Proven track record in occupational pension scheme administration and transformation initiatives. Skills: Strong analytical, communication, and customer service skills. Proficiency in Microsoft Office and pension administration systems is also important. Attributes: Self-motivated, independent, and a champion of change with More ❯

experience in designing, developing, and customising Canvas apps. Expert experience in designing, developing, and customising Model Driven Apps. Configure, enhance, and maintain Dynamics 365 Customer Service, Sales, Marketing and Finance applications. Implement workflows and automation to create system and organisational efficiencies. Lead software development projects, including coordinating with More ❯

Continually assist in reviewing and suggesting ways to improve the user experience, performance and benefits of Brett IT solutions We're Looking For Good customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP and server technologies Security - Best Practice AV More ❯

terms. Using your advanced ICT skills, you'll support the reconciliation of expenditure and preparation of financial forecasts for expenditure and income in key service areas. You'll also tackle a range of administrative tasks, processing invoices, investigating irregularities, arranging payments to suppliers, reconciling expenditure against budgets, as well … as managing departmental income. You'll therefore need well-developed ICT, finance and customer service skills together with appropriate academic qualifications, such as AAT Level 4 (or equivalent). You will be proficient in MS Excel with the ability to utilise advanced functions to manipulate large data sets. … we'll provide you with all the support and training you'll need to succeed. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a More ❯

experience & qualifications) ️ 25 days holiday + bank holidays ️ Company van ️ Career progression opportunities ️ Work with industry-leading equipment Responsibilities of the Powered Access Engineer: Service, repair, and maintain plant and powered access equipment, including cherry pickers, scissor lifts, boom lifts, diggers and telehandlers. Depot based with site breakdown repairs … and diagnostics across Kent and London . Maintain high standards of health and safety. Complete all relevant paperwork accurately and on time. Deliver outstanding customer service while working efficiently under pressure. The Company: A well-established, industry-leading hire company. Supplies a diverse range of plant and powered … powered access engineer, you may have worked as a: Plant Engineer, Access Engineer, Access Equipment Engineer, Mobile Plant Fitter, Workshop Engineer, Heavy Plant Mechanic, Service Engineer, Construction Plant Fitter, Field Service Engineer, or Access Platform Engineer. Ready to take the next step in your career? Apply today and More ❯

relating to their ERP system. Required Skills and Experience: Previous experience of supporting and ERP system, with any Dynamics exposure a real advantage. Strong customer service approach, working with users to resolve issues. Intermediate level Excel skills. Any experience with SQL or HubSpot is a real advantage. Experience … of working with senior management and external suppliers to ensure a smooth service across the business. Maintain the reporting system to ensure it continues to run successfully. More ❯