1 of 1 Customer Service Jobs in Dorking

Senior IT Engineer Dorking (moving to Sevenoaks in Jan 2026) £40-45k Join a fast-paced, customer-focused IT services team as a Senior Support Engineer , supporting and maintaining modern IT infrastructures across a broad client base. This role involves troubleshooting complex issues, managing escalations, and working with a wide range of technologies. Key Responsibilities Provide 3rd line … escalated technical issues across servers, networks, cloud, and desktop environments Maintain infrastructure: AD, Exchange, firewalls, backup systems, virtualisation platforms (Hyper-V, VMware) Ensure SLAs are met and deliver outstanding customer service via phone, email, and remote support Accurately document support activities and update client systems Liaise with 3rd party vendors to manage escalations and resolve issues Key Skills More ❯