23 of 23 Customer Service Jobs in Surrey

Skills You'll Need: Customer Service, Logistics, Supply Chain Your New Salary: £33k Location: West London/hybrid - 2 days a week in office Job status : 6-12 months maternity cover Start date : ASAP Working hours : 8.30am - 5.30pm Monday-Friday Who You'll Be Working for: Leading … across EMEA customers, acting as a key interface between internal teams (Sales, Planning, Logistics) and external partners (LSPs and customers). This role blends customer service and logistics coordination to maximise fulfilment, revenue, and customer satisfaction. Manage the order-to-delivery (OTD) process for a defined group ...

support for our cloud‐based procurement platform, Pi, with a primary focus on Ireland and its local ways of working. If you’re methodical, service‐driven, confident working with data, and enjoy helping users and suppliers get the best out of a system, this is a great opportunity … identify opportunities for system and process improvements Contribute to ongoing optimisation of support processes and ways of working 🔎 What we’re looking for Excellent customer service approach with a strong user focus High attention to detail and accuracy Confident using Microsoft tools including Outlook, Excel, and Word Experience ...

Support Coordinator to join a growing organisation providing cloud-based technology solutions. This role is ideal for someone who enjoys problem-solving, delivering excellent customer service, and working in a fast-paced office environment. You will become an expert in the company’s systems, supporting clients through … advantageous but not essential (full training provided) Personal Qualities Team player with excellent interpersonal and communication skills Committed to delivering high levels of customer service Self-motivated, reliable, and able to work under pressure Strong attention to detail Takes ownership of tasks and sees them through to completion ...

Support Coordinator to join a growing organisation providing cloud-based technology solutions. This role is ideal for someone who enjoys problem-solving, delivering excellent customer service, and working in a fast-paced office environment. You will become an expert in the company's systems, supporting clients through … advantageous but not essential (full training provided) Personal Qualities Team player with excellent interpersonal and communication skills Committed to delivering high levels of customer service Self-motivated, reliable, and able to work under pressure Strong attention to detail Takes ownership of tasks and sees them through to completion ...

written and verbal communication to technical and non-technical stakeholders Creating and delivering training, awareness materials, and briefings to enhance security maturity Offering excellent customer service by supporting various business units through best-practice guidance and responsive problem-solving Incident Response & Assurance Leading and participating in incident investigations … etc.) Knowledge of risk management principles, including assessment and mitigation Exceptional communication skills with the ability to translate complex topics into business-friendly language Customer service experienceshowing empathy, active listening, and a solutions-focused approach when supporting partners Strong analytical and problem-solving skills, especially during incident investigations ...

client based in Sunbury is looking for Customer Care support for their Helpdesk department Key Responsibilities/Account Abilities: To ensure our Customer Care function provides world class service to all customers and act as a welcoming, professional first contact with the client First point of contact … attendance SLA. Prioritize work in accordance with the contract requirements. Updating Key Account web-portals. Provide prompt and regular updates to customers. Assist with service administration requirements as and where required. Liaise with other departments within the business: Planning Team, Helpdesk/KA/Small works. Knowledge/Skills ...

plan, prioritise, self-manage but also work as part of a team and communicate effectively Strong communication skills and the ability to deliver excellent customer service with strong customer focus. Ability to listen and interpret requirements then convert them to a viable solution Strong team player, used … development Leading on robust change and release management, including moving developments between environments and promotion of development to production environments, including documentation handover to service management and support colleagues Contributing to internal and external technical governance, change governance and project governance Assisting project management colleagues with project progress reporting ...

experience [Band E] Directorate: IT Location: Kew Gardens, Richmond, Hybrid Closing Date: 19/04/2026 Join us as an MS Dynamics 365 Service Analyst and help shape the performance, stability and future development of a vital enterprise platform that supports teams right across the organisation. This … fantastic opportunity to work with a broad Microsoft Dynamics 365 landscape including Finance & Supply Chain Management, Customer Engagement and the Power Platform while partnering with colleagues in Retail, E-Commerce, Marketing, Customer Care, Ticketing, Fundraising, Membership, Finance and Reporting. Combining hands-on support, continuous improvement, release management ...

Active Directory, and networking environments Troubleshoot hardware, software, and connectivity issues Collaborate with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools ...

detail-oriented, and problem-solving mindset Ability to prioritise workload and meet tight deadlines Proactive, self-motivated, and results-driven Strong business acumen and customer service mindset Independent worker with initiative in a fast-paced environment Experience with HR systems (Workday preferred) Proficiency in Microsoft Office Why Join ...

prioritise tasks effectively, and keen to take ownership as their experience grows. They will have strong written and verbal communication skills, a natural customer-service mindset, and the ability to build trusted relationships with both colleagues and clients. Accuracy, reliability, and a willingness to learn by doing ...

Fire & Security Service Engineer Location: London (M25 Corridor) Salary: £35,000 £42,000 (DOE) Benefits: Door-to-door travel 21 days holiday + bank holidays (rising 1 day per year) Overtime available Company van & fuel card Company expenses card Private healthcare Call-out rota with standby allowance Ongoing training … development Clear career progression The Opportunity We re seeking a Fire & Security Service Engineer to cover the M25 Corridor, joining a rapidly growing, award-winning business with over 16 years experience across Fire & Security and Telecommunications. The company has built a strong reputation within the industry ...

contribute to both credit control and broader administrative support. The Role As a Credit Controller, you will play a key role in managing customer accounts and ensuring the smooth running of the credit control function. Resolve outstanding account queries directly with customers Monitor and manage outstanding invoices and follow … with customers regarding overdue payments Allocate incoming payments to appropriate accounts and reconcile discrepancies Upload invoices to customer portals Building and maintaining strong relationships with key customers Manage unallocated payments and process refunds Conduct credit checks for new and existing customers Preparing legal documentation where required Update direct debit ...

information on the requirements for this job." Person Specification Qualifications Essential Degree level qualification or equivalent relevant experience Experience Essential Demonstrable experience in a customer service or digital support role. Experience of delivering training to individuals and class groups of varying sizes, face to face and remote. Experience … including lessons plans, Quick Reference Guides (QRGs), presentations and handouts. Experience of creating management reports and analysing training statistics and feedback. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

Deep understanding of ServiceNow best practices, design patterns, and platform capabilities Experience delivering solutions across multiple modules, ideally including: GRC (Governance, Risk & Compliance) CSM (Customer Service Management) Ability to translate complex business needs into scalable technical solutions Experience working directly with clients in a consulting or advisory capacity ...

day. A natural leader with management experience, ideally within the IT teaching or holiday camp sectors. Excellent communicator, with strong face-to-face customer service skills. Candidates must be confident in their ability to talk to parents and host school staff. Problem-solving skills, and patience is required. ...

day. A natural leader with management experience, ideally within the IT teaching or holiday camp sectors. Excellent communicator, with strong face-to-face customer service skills. Candidates must be confident in their ability to talk to parents and host school staff. Problem-solving skills, and patience is required. ...

everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver … good fit for you if: You an experienced IT professional who is excited about providing outstanding support for Finance System. Passionate about delivering great customer service. Have supported a multicounty implementation of Oracle eBusiness Suite R12. You are an experienced Oracle R12 technical expert, with a history of delivering ...

strong reputation for delivering high-quality solutions across commercial and industrial sites throughout the UK. Known for their technical expertise and commitment to customer service, they continue to invest in their engineers, technology and long-term growth, providing a supportive environment and excellent career opportunities within a respected ...

into different segments (Enterprise vs Mid-Market for example). You will also be responsible for creating and executing any Marketplace Sales Incentive programs. Customer Onboarding & Growth: Proactively seek out and onboard new customers to Cloud Marketplaces (AWS, Azure, GCP), driving adoption of marketplace solutions through strategic engagement … consultation directly with our customer base. Working with our Marketplace operations team, ensuring smooth and excellent customer service. Drive Marketplace Growth: Track the Flywheel metrics to categorise customers engagement (Deep, Spinning, or Entered) and develop action plans for each. Increase utilisation of Private Pricing Agreement (PPA) and Microsoft ...

admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products … deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence ...

projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple … that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products ...

join our team. Key Responsibilities: Perform Quality Control of all repaired Launch Monitors. Generating Quotes, Jobs and invoices in accordance to working SOP. Provide customer communication via phone (backed up by Support Ticket System) for repairs that have been conducted and quality checked. Provide customer invoice via support … ticket system. Responsible for setup of customer PCs and Laptops (including complimentary technology setups). Responsible for “checking-in” of all RMAs. Responsible for “checking-out” of all RMAs. Responsible for ensuring the loan fleet is ready for use by the team – using check in and quality control process. ...