1 to 25 of 54 Customer Service Jobs in Surrey

Customer Services Representative Cantello Tayler Recruitment are recruiting for a Customer Services Representative to join their client who is based in Staines, Surrey. This is a hybrid role after probation. Customer Services Representative duties include : To provide customer support for the range of products and services, engaging with customers via telephone, live chat and E-mail. … Log and resolve first line Customer Service fault calls, ensuring attention, resolution and appropriate escalation of reported faults. Resolving Provider and Insurer issues Understand and comply with Customer Service operating procedure, service level agreements and associated targets. Understand and comply with Information Security and Data Protection procedures. Support rollout of systems as directed by Team … customers. Support pre-sales and sales activities by handling incoming enquiries from prospective customers. Manage specialist acquisition from registration to subscription - by providing support, online training and ongoing communication. Customer Services Representative required skills, knowledge, and experience: MS Office proficient A minimum 3 years Customer Service experience Excellent telephone manner. Strong interpersonal and communication skills. Copes well More ❯

Customer Service – Team Leader Temp – Perm Opportunity Working hours: 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). Office-based: Riverside Way, Camberley GU15 3YL Rate: £16 p/h + shift pattern allowance on 7am – 7pm shift The Service Desk team at our Camberley office are now looking … for a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm …/7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination More ❯

Job Title: Customer Success Administrator Location: Hybrid between Croydon office and Home Working Salary: Competitive depending on experience and hours Job Type: Permanent, Full/Part Time Hours: Minimum 25 up to 37.5 hours per week About us: For over three decades, Mortgage Brain has been at the forefront of mortgage technology in the UK, committed to addressing the … And we're backed by some of the largest lenders, Barclays, Lloyds Bank, Nationwide Building Society, NatWest Group, and Santander. About the role: Reporting directly to the Team Leader Customer Success the Customer Success Administrator will be integral in providing support the sales and marketing team with the on-boarding and migration of customers onto the latest versions … of Mortgage Brains technology suite. On a day-to-day basis you will be engaging with members of the sales team and supporting the setting up of customer accounts and system configurations as well as helping our customers direct their queries to the right team or via the right channels. This is an exciting new role for the business More ❯

growing company in the market place; as such the ability to manage change in line with this growth is the key to its future success, through continuous development in customer service offering. LGEUK service relies heavily upon a small number of product specific service providers who carry out a high percentage of the total repair volume. … The management of these repairers is critical, with regular reporting or KPI management required. Some areas of the service dept can interface with repairers and this can lead to confusion on both parts regarding the correct contact points for any specific issues. As LGEUK grows within the market there will be an increasing need to optimise its current repair … network, bringing with it the need for reliable controlled evaluation of prospective new companies. Working with the Service Network Manager, Customer Service Operation Team Leader and Customer Service Director, part of your remit will be ensuring that our customers receive continued high level quality service. The position is based at our Weybridge Head Office with More ❯

growing company in the market place; as such the ability to manage change in line with this growth is the key to its future success, through continuous development in customer service offering. LGEUK service relies heavily upon a small number of product specific service providers who carry out a high percentage of the total repair volume. … The management of these repairers is critical, with regular reporting or KPI management required. Some areas of the service dept can interface with repairers and this can lead to confusion on both parts regarding the correct contact points for any specific issues. As LGEUK grows within the market there will be an increasing need to optimise its current repair … network, bringing with it the need for reliable controlled evaluation of prospective new companies. Working with the Service Network Manager, Customer Service Operation Team Leader and Customer Service Director, part of your remit will be ensuring that our customers receive continued high level quality service. The position is based at our Weybridge Head Office with More ❯

Head of Service - Camberley Branch IT MSP Location: Report to: Group Operations Director Hours: Perm 37 hours a week (Mondays to Thursdays 9 am-5.30 pm, Fridays 9 am-5 pm) FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age. Company Overview: Established in 2006, FluidOne … is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for August 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a … UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes More ❯

A highly successful and well established client of ours are seeking a Customer Service Administrator to join their company. This position would be fantastic for a candidate who is looking to learn and grow with a company that will offer training and full support. The purpose of the role is to support the Sales Manager with any customer service enquiries that come into the office. The Customer Services Administrator position will: Be responsible in providing the highest level of telephone support Offer a great service to an existing customer base Responding to incoming telephones sales orders Handling product enquiries and technical calls Processing orders through the latest IT software Providing additional administrative support … in the office The Customer Services Administrator will: Be educated to A-Level or equivalent with grades C or above Maintain excellent communication skills Have at least a year of relevant retail or office experience Have the willingness to learn Be eager and confident Maintain fantastic customer service skills In return my client offers a fun working More ❯

Customer Service Representative – Staines Are you passionate about delivering top-notch customer service? Our global SaaS client seeks a motivated Customer Service Representative to join their EMEA team. The Offer: Annual Salary £28,000 doe 12-month contract -PAYE - paid on a weekly basis Location: Staines, hybrid work model -3 days onsite. The Role More ❯

Customer Service Representative – Staines Are you passionate about delivering top-notch customer service? Our global SaaS client seeks a motivated Customer Service Representative to join their EMEA team. The Offer: Annual Salary £28,000 doe 12-month contract -PAYE - paid on a weekly basis Location: Staines, hybrid work model -3 days onsite. The Role More ❯

We're looking for an experienced and inspiring Customer Support Team Leader to join our team on a maternity cover contract. In this role, you'll lead and support our team of Customer Support Advisors and Specialists, helping them deliver outstanding experiences for our customers. You'll play a vital role in coaching the team, optimizing support processes … and ensuring service excellence across every interaction. If you're passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we'd love to hear from you. What You'll Do: Lead and inspire a team of Customer Support Advisors and Specialists to deliver empathetic, solution-focused support Mentor team … members, building their skills in communication, problem-solving, and service delivery Foster a growth mindset and culture of continuous learning and improvement Organize team schedules and tasks to ensure optimal staffing and excellent customer service Monitor quality of service through reviews and performance metrics (CSAT, first-time fix, response times, etc.) Manage escalations, resolving complex queries More ❯

to over 2,000 customers across the UK. With 480 staff and recognition as a Top 50 UK Best Company to Work For (2023), we pride ourselves on outstanding service, technical expertise, and a dynamic, people-first culture. Role Overview As Head of Service – Camberley Branch IT MSP – You will be responsible for the leadership, performance, and continuous … improvement of our Camberley Branch (Comprising Enterprise IT, Camberley, Cheltenham Tier 1 & Tier 2 support functions). You will also be responsible for the Enterprise IT Service Delivery Managers and the customer relationships they manage. You will play a crucial role in ensuring consistent, high-quality service delivery across all customer interactions, driving operational efficiency, and … supporting strategic objectives aligned with client SLAs, KPIs, and business growth. Responsible for a team of approximately 20 people with team leaders and Service Delivery Managers (SDM’s). As business lead of the historical Enterprise IT customer base, you will also be responsible for Bid Management for enterprise level customers. Working with the Managing Director for IT More ❯

solutions to both public and private sector organisations. Role Acts as a routine contact point for customers, receiving and handling requests for support Responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate Maintains records, informs users … Assists in devising permanent or temporary corrections and workarounds for issues Assists with account administration and back office tasks Collaborates with development and other resources to resolve issues Training Customer Service Specialist Level 3 Apprenticeship Standard Training will take place on location with an online session every month Customer Success Manager Apprenticeship Standard Customer service … Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 31st October 2025 Start Date Saturday, 1st November 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Administrative skills Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer FORFRONT LIMITED Forfront is an innovative software company based More ❯

Role: Account Manager Industry: IT Managed Services Location: Redhill (hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and cross-selling opportunities across a … and effective resolutions.* Support contract renewals, negotiate pricing where required, and ensure client retention.* Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

Role: Account Manager Industry: IT Managed Services Location: Redhill (hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a … and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

Industry: IT Managed Services Location: Reigate/South of England (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and cross-selling opportunities across a … and effective resolutions.* Support contract renewals, negotiate pricing where required, and ensure client retention.* Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

Industry: IT Managed Services Location: Reigate/South of England (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a … and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

with both internal teams and external partners. This is an exciting opportunity for an exceptional, experienced Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Sales Support: Assist the sales team with preparing quotations … updates, and dashboards for the sales team. Monitor and track account activities, deliverables, and deadlines to ensure performance standards are met. Collaborate with internal teams (e.g., sales, project management, service delivery, and service) to ensure timely communications. Sales Service Support: Contribute to service documentation: asset lists, service catalogues, and ongoing service activities. Support onboarding … by preparing handover documentation, updating CRM/service records, and ensuring all required contracts, assets, and support information are in place. Support renewal proposals as required. Cross-Functional/General: Create and maintain CRM records (sales, projects, and service sales). Ensure adherence to company policies and processes in both client and internal environments. Liaise with warehouse teams More ❯

center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC) is accountable for all local maintenance, repairs, upgrades and expansion activities and customer services … activities within the sites. The Manager Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site … other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range of tasks such as corrective and preventive maintenance, cross/disconnects, Remote Hands services More ❯

center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC) is accountable for all local maintenance, repairs, upgrades and expansion activities and customer services … activities within the sites. The Manager Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What you’ll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including … other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range of tasks such as corrective and preventive maintenance, cross/disconnects, Remote Hands services More ❯

center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC) is accountable for all local maintenance, repairs, upgrades and expansion activities and customer services … activities within the sites. The Manager Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What you’ll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including … other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range of tasks such as corrective and preventive maintenance, cross/disconnects, Remote Hands services More ❯

environment. If you are looking for a varied role with opportunities to grow, we would love to hear from you. Apply today — we look forward to hearing from you! Customer Support Executive (Graduate or Equivalent) full training will be given Location: Leatherhead Salary: Up to £25,000 (depending on experience) Hours: Full-time, office-based Are you looking to … start or grow your career in customer support and technology? We are looking for someone who is motivated, organised, and enjoys helping people solve problems. This is a fantastic opportunity to join a friendly, professional team where you can learn, develop, and really make a difference. What’s on offer: Salary up to £25,000 (depending on experience) with … from-home day available (following probation and based on experience) Company pension scheme Free onsite parking Supportive and welcoming team environment Ongoing training and opportunities to progress The role: Customer Support Executive (Graduate or Equivalent) As a Customer Support Executive , you will provide day-to-day support to clients, assist with projects, and ensure that customers receive the More ❯

This role involves troubleshooting software and hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support and maintenance activities , ensuring service levels are effectively maintained Resolve queries immediately where possible, or manage them through to resolution Produce required internal and customer-facing reports and documentation Prioritise, monitor progress , and … escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop strong relationships as a trusted advisor with key personnel in customer organisations Undertake training to ensure a high level of technical knowledge is maintained Communicate effectively with customers via … telephone, email and in person Ensure ongoing communication and information is maintained with the customer Build and maintain strong client relationships Qualifications Educated to Degree level or equivalent Customer service experience. Strong attention to detail Excellent communication and interpersonal skills The ability to work independently and as part of a team A proactive and enthusiastic approach to More ❯

the country. What you’ll gain A nationally recognised [insert qualification, e.g., Level 3 IT Support Technician Apprenticeship. Practical experience in a manufacturing IT environment. Skills in IT support, customer service, and technical problem-solving. Guidance from experienced IT professionals. Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from … Year 6 Months Positions Available 1 Closing Date Friday, 24th October 2025 Start Date Thursday, 30th October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications English GCSE, grade 4/C and … tipping, construction, waste and environmental services industries. Starting off in East London over 50 years ago, we have built our reputation on an unswerving commitment to quality, excellence and service in everything that we do. Whether in product design, specification, manufacture, finish, delivery, customer relations or after sales support, we strive not only to be the best, but More ❯

to join the Hosting Services team within a leading provider of software solutions for Local Government. The role suits a technically skilled individual with a passion for problem-solving, customer service, and modern hosting technologies. The successful candidate will support applications in a Microsoft Windows environment, ensuring smooth operations and high-quality service for public sector clients. … Key responsibilities Provide technical expertise and troubleshooting for client-server and web applications. Resolve incidents and escalations, delivering timely updates to customers. Collaborate with project and service desk teams to onboard new customers and maintain build standards. Support hosted applications and contribute to process improvements. Ensure compliance with security and information management standards. Requirements Minimum of 3 years' experience More ❯

Office Administrator – Job Description We are seeking an administrator with exceptional customer service skills who is eager to make an impact in a fast-growing technology company.This role offers the opportunity to support both clients and the sales team, contributing directly to the success of the business. You’ll be responsible for handling incoming enquiries via phone and … email, processing payments, managing client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and care Processing payments for energy top-ups over the phone Onboarding new customers to the platform Managing SIM card inventory and activating More ❯