1 to 25 of 37 Customer Service Jobs in Surrey

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service … Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional ...

Customer Service Administrator! Location: Staines, TW18 Employment Type: 6 month contract About the Role I am recruiting for a highly organised and detail-oriented Customer Service Administrator to join my client's team, providing essential administrative support and ensuring a seamless onboarding experience for their clients. … also collaborate with the wider Service Delivery team as required and play a key role in the accurate setup and configuration of their systems. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, has a passion for delivering excellent customer service ...

effective operation of a Utilities Metering Department. Ensuring the metering database is accurately maintained and kept fully up to date. Monitoring and dealing with customer queries in Jira, responding to email and telephone enquiries accordingly. Providing external customers with updates and updating customer portfolio statuses. Providing remote fault … analytical mind. This role would suit a graduate with a high attention to detail, who enjoys working on systems, excel and also enjoys customer interaction via phone and through email communication. You will already possess a minimum of 1-2 years experience working in a commercial office environment. ...

Service Desk Analyst Location: Epsom | Hybrid (3 days office/2 days home) Hours: Shift rota between 7am-6pm Mon-Fri + occasional weekends ( Around 1 in 4/5 Saturdays (09:00-17:00) additional payment is paid) Salary: Competitive MUST be a car driver due to location … thrive in a busy environment where no two days are the same? If so, our client would love to welcome you their IT Service Desk team. They are looking for an experienced 1st/2nd Line Support Analyst to join their friendly team, supporting colleagues across the business. What ...

role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Provider, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team This … onsite IT Support Engineer role, and we are looking for a highly motivated and driven individual with an excellent customer service and support background. The role is 100% client focused, proactively supporting clients to ensure world class customer experience. Experience in varied IT environments is highly required ...

well-established and highly regarded fire and security company covering Kent, Surrey, and South London. Known for their technical expertise, quality installations, and excellent customer service, the business provides reliable fire and security solutions to both commercial and domestic clients. This is a local field role, covering your … professional, supportive team that values quality workmanship, ongoing development, and strong client relationships. Role Overview As a Fire & Security Engineer, you will: Install, service, and maintain Fire Alarm systems (addressable and conventional) Install and maintain Intruder Alarms, CCTV, and Access Control systems Conduct fault-finding, remedial work, and preventative ...

handover, and documentation. Migrate user data and settings where required. Maintain inventory records for hardware, software, and licenses. OnSite Installation & Support Travel to internal customer sites to deliver and install new equipment. Replace or upgrade hardware on-site (e.g., monitors, docking stations, printers). Diagnose and resolve basic network … panels, and structured cabling. Label and document cabling and port usage clearly. Identify and resolve issues with cabling, patching, and power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise ...

specialist software provider, looking for a Spanish speaking Technical Helpdesk to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities of the Spanish Speaking Technical Helpdesk Triage inbound … support tickets and route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience of the Spanish Speaking Technical Helpdesk Essential: Fluent in English ...

software provider, looking for a Spanish speaking Software Support Exec to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities of the Spanish Speaking Software Support Exec Triage … inbound support tickets and route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience of the Spanish Speaking Software Support Exec Essential: Fluent ...

Benefits Start date : ASAP Working hours : 9:00am to 5:30pm and 8:30am to 5:00pm We are working with a growing Managed Service Provider seeking a motivated 1st/2nd Line Support Engineer to support their expanding client base. This role will involve … printer set ups Knowledge of networking principles - DNS, DHCP, VPN Knowledge on Firewall Knowledge on backups Drivers license Willing to learn Troubleshooting mindset Excellent customer service skills Desirable skills - 1st/2nd Line Support Engineer: Group Policies Configured Firewalls and switches Intune Certifications MSP Experience ...

Customers in its centres. Reporting to the Manager - Data Centre Operations, this role primarily includes the managing of whitespace, colocation and managed customer racks, data cabling, power management, hardware installation, circuit installations, media handling, and fulfilling tasks for our customers on the data centre floor as and when required. … contact on site for the facilities team to complete tasks and requests, maintain the look and feel of the site in preparation for customer visits. Key Responsibilities This is not designed to be a list of all tasks undertaken but an outline record of the main responsibilities ...

days are the same? If so, this could be the perfect next step in your career. We’re working with a growing Managed Service Provider currently operating with a close-knit team of three, with ambitious plans to expand over the coming years. This is a fantastic opportunity … maintaining Microsoft 365, Windows Server, and networking environments Assisting with infrastructure upgrades and cloud migrations Contributing to documentation and best practice improvements Delivering excellent customer service at all times About You Proven experience working within an MSP environment (essential) Strong troubleshooting skills across desktop, server, and network technologies ...

everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver … Superdrug feeling. Are you an experienced IT professional who is excited about providing outstanding support for Finance Systems? Are you passionate about delivering great customer service? Have supported a multicounty implementation of Oracle eBusiness Suite R12? Are you an experienced Oracle R12 technical expert, with a history ...

Drivers License is required English Speaking We are seeking a dedicated and technically proficient Field Engineer to join a leading Education IT MSP (Managed Service Provider) This role involves providing comprehensive IT support and technical assistance across various client sites within the Education Sector, ensuring smooth operation of network … tasks efficiently. This role is ideal for candidates passionate about IT support who thrive in fast-paced environments requiring both technical expertise and excellent customer service skills. The position offers opportunities for professional growth within a supportive organisation committed to technological excellence. A full and Clean Drivers License ...

Monday to Friday Contract: Temporary Location: Farnham (on-site) We are currently recruiting on behalf of our client for a proactive and customer focused Temporary First Line Support Technician to join their IT service team based in Farnham. This is an excellent opportunity for someone with strong communication … password resets, and basic account tasks Setting up and configuring laptops, desktops, and peripherals Escalating issues to second-line support when needed Providing excellent customer service with clear communication throughout Skills & Experience Required Previous experience in a helpdesk or IT support role is desirable but not essential Strong ...

firewalls and filtering systems • Troubleshoot PCs, laptops, mobile devices and AV equipment • Keep users informed on issue resolution and system updates Key Attributes • Strong customer service mindset with excellent communication skills • Logical, methodical and calm under pressure • Comfortable supporting users at all technical levels • Professional and personable within ...

inventory records are kept up-to-date. As well as a good understanding of troubleshooting and supporting Windows environments, you will also have excellent customer service skills, able to adapt your communication when dealing with technical and non-technical users. This organisation uses Zendesk as their ITSM tool. ...

Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept ...

prioritise tasks effectively, and keen to take ownership as their experience grows. They will have strong written and verbal communication skills, a natural customer-service mindset, and the ability to build trusted relationships with both colleagues and clients. Accuracy, reliability, and a willingness to learn by doing ...

Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept ...

internal teams to build development and iron out issues Liaising across Central Admin Team, Mobilisations Director and Operations Team for consistent data and quality service Collaborate across departments to identify and resolve recurring system issues Support new school onboarding and integration activities Train new team members ensuring consistent knowledge … system processes and protocols Skills & Experience Strong communication and interpersonal skills Outstanding customer service skills Excellent organisational and multitasking abilities High attention to detail with a proactive approach to problem solving Competent in Microsoft Office and database systems If you re a collaborative, solution-focused administrator who thrives ...

internal teams to build development and iron out issues Liaising across Central Admin Team, Mobilisations Director and Operations Team for consistent data and quality service Collaborate across departments to identify and resolve recurring system issues Support new school onboarding and integration activities Train new team members ensuring consistent knowledge … system processes and protocols Skills & Experience Strong communication and interpersonal skills Outstanding customer service skills Excellent organisational and multitasking abilities High attention to detail with a proactive approach to problem solving Competent in Microsoft Office and database systems If you re a collaborative, solution-focused administrator who thrives ...

opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification … engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Field Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able ...

certified Access & Control Engineer work with compliant and energy-efficient systems tailored to the client needs. The company is committed to safety, innovation, and customer satisfaction. Operating across the UK. JOB PURPOSE We are seeking a skilled and proactive Service Engineers with proven background Access & Control to join … safety standards. Test and commission systems after installation or repair. Provide technical advice and support to clients and team members. Maintain accurate records and service reports. Collaborate with engineers and site teams to coordinate tasks and schedules. Stay informed about new technologies and best practices in the security industry. ...

members Maintaining high data integrity and producing essential operational information Skills Required Strong communication and interpersonal skills Demonstrable experience of using complex systems Excellent customer service and stakeholder support experience Outstanding organisation and multitasking ability in a fast-paced environment High attention to detail with a proactive, solution ...