1 to 25 of 36 Customer Service Jobs in Surrey

client is a specialist software provider, looking for a Customer Support Executive to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities Triage inbound support tickets … route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience Essential: Customer service or support/helpdesk experience Excellent verbal ...

Senior 3rd Line Service Desk Engineer - Reigate Location: Reigate (Hybrid - 3 days on-site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior Service Desk Engineer to join our growing … Managed Service Provider team based in the Reigate area. This is a hybrid role, with three days per week required on-site, supporting a diverse range of clients and helping to drive high-quality service delivery across the business. You'll act as an escalation point ...

internal and external marketing teams. Provide accurate, timely reports and maintain a clear understanding of market trends and competitor activity. Collaborate with Marketing, Finance, Customer Service, and Operations to ensure customer service excellence. Maintain exceptional CRM database records and data entry to ensure the information available ...

will be responsible for servicing and maintaining Access Control and CCTV systems across the UK, US and EMEA/CEEMA region. Based at the customer's Camberley office, the successful candidate will support a Tier 1 global customer and collaborate with the Key Account Manager to ensure high … standards of customer service Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years.Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses ...

site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior IT Engineer to join our growing Managed Service Provider team based in the Reigate area. This is a hybrid role, with … three days per week required on-site, supporting a diverse range of clients and helping to drive high-quality service delivery across the business. You'll act as an escalation point for the 1st/2nd line teams, resolve complex technical issues, and contribute to continuous service improvement. ...

Overtime, Bank Holidays, Holidays Multi Skilled Fire and Security Engineers required. To apply for this opportunity you must have or hold the following: • Intruder Service Experience • Fire Service Experience • Excellent customer service skills • CCTV IP Knowledge • Access Control • Fault Finding experience • Ability to work by yourself … wide range of services including design, maintenance and installation of fire systems, intruder, CCTV, and access control. Due to planned growth within the service/installation department. We are now actively looking to recruit an experienced Fire and Security Service Engineer covering Horley and surrounding areas Benefits Include ...

client is a specialist software provider, looking for a Customer Support Executive to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities Triage inbound support tickets … route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience Essential: Customer service or support/helpdesk experience Excellent verbal ...

smaller, friendly but integral team within the business. The main purpose of the role is to maintain the asset data that underpins the customer portfolio to maximise revenue and to resolve customer queries. This is mainly a back-office role, most of the customer queries are received … email, then it is the Asset Analysts job to provide a solid front-line service for the meter and network services. Maintain the asset data and ensure the meter databases and industry registers are accurate through reporting and reconciliations. Track and recover meter assets that have been removed from ...

Analyst to join our dynamic IT team. This role is ideal for someone with a strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding … customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10/11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using VPN and other remote tools. ...

responsibility for assisting our internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have … excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. This is an exciting opportunity for an exceptional Helpdesk ...

must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows … Desktop You're collaborative and pragmatic with great communication and customer service skills You have experience of working similar night shift patterns What's in it for you: Salary to £40k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about ...

Office Administrator – Job Description We are seeking an administrator with exceptional customer service skills who is eager to make an impact in a fast-growing technology company.This role offers the opportunity to support both clients and the sales team, contributing directly to the success of the business. … client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and care Processing payments over the phone Onboarding new customers to the platform Managing SIM card inventory ...

Salary/Rate: Competitive (TBC based on experience) What You'll Be Doing: You'll be the first point of contact for all service requests and queries, ensuring they are logged accurately and passed to the correct teams for action. This involves: Logging, prioritising, and tracking service requests … incidents. Providing exceptional customer service via phone and email. Managing and updating data within our systems. What You'll Need: ESSENTIAL: Significant previous experience working in a busy helpdesk or similar service environment. ESSENTIAL: Proven working knowledge and experience with the CAFM system Maximo . Excellent communication ...

Office Administrator – Job Description We are seeking an administrator with exceptional customer service skills who is eager to make an impact in a fast-growing technology company.This role offers the opportunity to support both clients and the sales team, contributing directly to the success of the business. … client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and care Processing payments over the phone Onboarding new customers to the platform Managing SIM card inventory ...

Closing Date Saturday, 31st January 2026 Start Date Monday, 9th February 2026 Desired Skills Initiative Good communication skills Personable and friendly Polite Strong customer service skills MS Office knowledge Genuine interest in ICT Pass enhanced DBS check Full UK driving licence Manage own workload Qualifications English GCSE, grade ...

Engineer to join their team in Cirencester. As a Network Support Engineer you will provide 3rd line/NOC support to clients, responding to customer support tickets and managing escalations to vendors. You'll troubleshoot customer reported issues, providing advice and guidance, acting as an escalation point … other teams and providing break-fix support for complex networking issues. You will also onboard new customers into the vendor portal, audit new customer environments and provide recommendations. You'll be mainly working on Juniper networks, also with some Cisco. Location: You'll join a friendly and talented team ...

managed IT services, cloud solutions, and modern infrastructure support. They are looking for enthusiastic individuals who enjoy working with technology and delivering high-quality customer service. Over the last 5 years, MFK Recruitment has placed 45 IT professionals with this company, and 32 are still thriving there today ! Role … escalation point for junior members of the support team. Key Responsibilities Provide 1st and 2nd line technical support across a varied customer base. Act as the first point of escalation for technical incidents. Manage and resolve support tickets efficiently within SLAs. Diagnose issues across desktops, servers, cloud environments ...

maintain uptime and compliance. This role offers the opportunity to work within an established global engineering team, providing technical expertise and first-class service delivery within mission-critical environments. Key Responsibilities Carry out PPM across all BMS & EMS systems in line with scheduling and asset registers Respond …/EMS systems operation, fault-finding and maintenance procedures Knowledge of ICT systems is desirable Good communication skills, H&S awareness, and customer-service focus Ability to work independently and as part of a technical team Accountabilities Reports to: Day Supervisor and Campus Manager No direct reports ...

knowledge of industry project delivery processes. Excellent knowledge of project contracts scope and deliverables. Excellent knowledge PRINCE2 standards. Ability to work under pressure. Exceptional customer service skills. Good knowledge if industry processes, tools, systems and partners. Ownership of problems and sound judgement. Excellent people management and leadership skills. ...

attention to detail, and the ability to work effectively with sales teams and internal stakeholders. The ideal candidate will have experience in sales support, customer service, or a related area and demonstrate professionalism and organisational skills. Key Responsibilities: Respond to inbound sales enquiries via email or other communication … channels to identify potential opportunities. Maintain accurate and up-to-date records in the customer relationship management (CRM) system. Support the sales team in achieving sales objectives through effective coordination and follow-up. Schedule meetings with prospective and existing clients on behalf of the sales team. Coordinate meeting logistics ...

efficiently. Maintain accurate records in compliance with data protection and confidentiality laws. Utilize Microsoft 365, SharePoint, Teams, and other specialized software effectively. Deliver excellent customer service and handle inquiries professionally. Person Specifications Must Have Excellent written and verbal communication skills. Strong organizational skills with the ability to prioritize … work. Advanced ICT skills, especially in Microsoft 365 and related tools. Attention to detail in maintaining accurate records. Proven customer care skills. Nice to Have Experience with planning and highway asset systems. Good numeracy skills. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared ...

testing and remedial Working on motors, pumps, AHUs, FCUs, and three-phase power systems Maintaining accurate records and documentation Delivering a high standard of customer service on-site Collaborating with clients and colleagues to ensure excellent service delivery Requirements: Fully qualified in Electrical or Mechanical engineering ...

detail Ambitious and hungry Positive mentality Additional Information: Based in Epsom Upto 35,000 + uncapped commission 20 days holiday rising to 25 with service Pension scheme Company incentives We appreciate the time you took to apply for this vacancy, however due to the high level of applications that … privacy policy. Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal. ...

Morgan McKinley is looking for an experienced Installation/Service - Security Engineer who has experience working in the Security - Intruder Alarming industry. The Security Engineer will be part of the great Installation and Servicing Engineering team servicing clients in and around London and the South East, both commercial … compliance paperwork Liaising with the office with updates on jobs, working with project managers, customers and site managers Delivering excellent on-site client/customer service Skills and experience: Proven experience working in a similar Security Engineering type role. Ideally have experience of using/installing security systems ...

have got you covered! We specialise in temporary office support roles across a wide range of sectors, including: Administration & PA Reception Finance Marketing HR Customer Service IT Project Management Facilities Our temp roles are perfect for those seeking ad-hoc days or ongoing assignments, offering flexibility to suit ...