1 of 1 Customer Service Jobs in Driffield

expertise is essential for minimising downtime, enhancing productivity, and maintaining the overall health of customers' IT infrastructure. Role Key responsibilities: To provide a professional service to all customers. To ensure all incidents are being actioned relevant to the priority assigned to them. To monitor incidents and keep the number … where appropriate and monitor progress. To assist the IT team with day-to-day tasks as and when required. Configure computers based on a customer specification. Create estimates and order, when approved, customer consumables and peripherals. Gather evidence of problems with infrastructure elements and look to achieve a … etc. To be aware of planned changes such as Project activities and ensure appropriate actions are taken to maintain and/or improve existing service levels. To liaise closely with 3rd Party Suppliers of Support Services. To administer mobile phones, broadband and IPT services. The role will involve contact More ❯