1 of 1 Customer Service Jobs in Ealing

busy data centre environment. You’ll handle cabling requests, troubleshoot faults, support hardware installations, and keep all documentation accurate using a range of customer platforms. This role requires strong communication, excellent customer service, and the ability to work flexibly in a fast-paced, technical setting. Key Responsibilities … maintenance tasks such as cabinet, PDU, and containment modifications. Administration & Coordination Log and update tasks using platforms such as ServiceNow, Office 365, SmartView, and customer portals. Raise and manage tickets with co-location providers. Maintain accurate patching schedules, stock lists, and site inventory. Ensure all work has appropriate client ...