1 of 1 Customer Service Jobs in Erskine

services in a secure environment while championing a people-first agenda. With a strong focus on fostering community and ensuring a healthy work-life balance, they have earned positive customer feedback and continues to experience robust growth. This success enables the company to tackle both challenging and exciting projects. Based in Erskine or Newcastle, with a salary ranging … Solaris/AIX Servers during out-of-hours operations, ensuring high-level support service. This role is pivotal in contributing to team growth, optimising processes for efficiency, and enhancing customer satisfaction. The position involves troubleshooting, monitoring, and improving solutions, with a focus on maintaining SLAs and KPIs. Applicants must be UK sole nationals due to the nature of the … work and security requirements. If you are a strong Unix or Linux Engineer, you can be trained into Solaris technology. Key Responsibilities: Deliver exceptional customer service, acting as a focal point during emergency support hours (24/7). Support disaster recovery tests across multiple virtual platforms. Address security vulnerabilities identified by the compliance team. Perform scheduled change More ❯