monitor and maintain our own IP and microwave networks. What we are looking for: Were looking for tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customerservice focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm under pressure and have a … more senior engineers and suppliers to resolve and see issues through to completion. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure that targets for service availability are met. Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately and customers or stakeholders are … Update and maintain technical documentation and asset information. Contribute to the development of maintenance and replacement plans, supporting recommendations with data from the helpdesk. Work in accordance with agreed service levels and department processes, policies and procedures. Qualifications and Education Requirements: High standard of education, with a minimum of NVQ Level 5 or equivalent in IT, computer science, electrical More ❯
maintain our own IP and microwave networks. What we are looking for: Were looking for proactive, tech-curious, competent and dynamic individuals with excellent communication and problem-solving skills. Customerservice focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm under pressure and have a … as a specialist in multiple areas of the navigation systems sensor estate. Contribute to the development and progression of colleagues within the whole team. Work in accordance with agreed service levels, department processes, policies and procedures. Qualifications and Education Requirements: Degree in an electronic engineering or related discipline. Minimum 5 years hands on experience in a comparable role or … and promote and encourage team working and efficient use of time and resources. Able to influence and negotiate at an individual, team and team to team level, with excellent customer-service skills. Able to demonstrate a high degree of flexibility including out of hours working and forming part of an on-call rota for evenings, weekends and Bank More ❯
management. Technically proficient understanding of server-infrastructure, networking infrastructure, and cyber security infrastructure. Able to influence and negotiate at an individual, team and team to team level, with excellent customer-service skills. To learn and pickup other Technologies and the ability to digest new skills, is essential. Degree in an IT, computer science, software development related discipline. This More ❯
