5 of 5 Customer Service Jobs in Harrogate

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring … point of escalation with 3rd party resolver groups for problems that you can't resolve. Job responsibilities Provide support that consistently meets or exceeds Customer expectations; Determine and recommend which products or services best fit the customers' needs; Identify, analyze, and repair product failures. Order and replace parts ...

executive directors. You'll also act as deputy to the IT Manager and contribute to the smooth running of our IT operations, infrastructure, and service delivery. Key Responsibilities IT Support Deliver high-quality technical support (1st/2nd line, some 3rd line) across the organisation. Build trust and rapport … with users at all levels through clear, friendly, and professional communication. Manage incidents and service requests using TOPdesk ITSM tool. Support onboarding, configuration, and maintenance of IT equipment (laptops, mobile devices, printers, AV). Maintain and support meeting room AV and collaboration tools. Coordinate with third-party suppliers ...

this is where you start. What You Will Achieve (Key Responsibilities) This is a dynamic, high-impact role focused on delivering exceptional quality of service and expertise. Your core mission is to manage technical faults from initial identification right through to resolution. Front-Line Resolution: Be the primary technical … Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily ...

this is where you start. What You Will Achieve (Key Responsibilities) This is a dynamic, high-impact role focused on delivering exceptional quality of service and expertise. Your core mission is to manage technical faults from initial identification right through to resolution. Front-Line Resolution: Be the primary technical … Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily ...

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring … successful delivery of a premium IT support service click apply for full job details ...