1 to 25 of 35 Customer Service Jobs in North Yorkshire

dealt with in a timely and professional manner. Here at PMG, we are looking for people with positive outlook who have: Excellent communication and customer service skills, Attention to detail, IT literate Ability to be discreet/respect patient confidentiality Previous experience in a similar role is desirable … to Friday 8am to 6pm. Main duties of the job We think the purpose of this job is pretty simple to provide the best customer service every day to every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice. … their very best for our patients. Job description Job responsibilities We think the purpose of this job is pretty simple … to provide ‘the best’ customer service … every day … every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice as more »

1ST LINE SUPPORT/SERVICE DESK ANALYST/CUSTOMER SERVICE/ACTIVE DIRECTORY/INCIDENT MANAGEMENT SERVICE DESK ANALYST - 1ST LINE LOCATION - YORK SALARY - £23,000 TO £26,000 FT OFFICE BASED Your new role Hays Technology are partnering with a Global Technology Solutions provider to … Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to succeed Customer Service Excellence is key to this role - the Hiring Manager will put a lot of emphasis on Hiring the person who demonstrates enthusiasm … and an excellent track record of outstanding Customer Service - coupled with a solid background of providing 1st Line IT support. Day to Day duties will involve: Manage & prioritise incidents, delivering support via the phone, on e-mail or remotely using VPN, proactively monitoring systems/service statuses. more »

developers to be part of a growing team responsible for developing and supporting MyKnowledgeMap’s award winning products. We are seeking a dynamic and customer-focused individual to join our team as a Service Desk Co-Ordinator. The successful candidate will play a crucial role in ensuring the … smooth functioning of our customer support operations. Responsibilities Customer Support: · Provide outstanding customer service by responding to inquiries and resolving issues in a timely, detailed and efficient manner. · Efficiently manage and prioritise support tickets to meet service level agreements. · Act as the first point of … contact for customer support, ensuring a positive experience for our customers. · Contribute to the development and updating of knowledge base articles for both customers and internal use. Problem Solving and Investigation: · Demonstrate an investigative/inquisitive nature to identify and analyse issues reported by customers. · Collaborate with technical teams more »

permanent Salary: £23,000 - £30,000 dependent on experience The Client Services Administrator supports our Client Services team in day-to-day administration and customer telephone contact, and reports into the Client Services Director. For the Client Services Team, the role supports across different areas as required including customer … all documentation, such as finance documents, proofs of identification, order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos. The role works closely with the sales team, gaining a commercial insight into an online business. Responsibilities: Responding to in-life queries … and meet Financial Conduct Authority (FCA) Consumer Duty requirements Qualifications and Skills Good written skills Resilient manner in dealing with issues directly with the customer by phone and email Attention to detail, both written and verbal Ability to work under pressure in a fast-moving environment Excellent organizational skills more »

SERVICE DESK ANALYST - 1ST LINE LOCATION - YORK SALARY - £23,000 TO £26,000 FT OFFICE BASED Your new role Hays Technology are partnering with a Global Technology Solutions provider to find their next Hire for the IT Support Team. Joining an experienced team of IT Support colleagues, you will … Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to succeed Customer Service Excellence is key to this role - the Hiring Manager will put a lot of emphasis on Hiring the person who demonstrates enthusiasm … and an excellent track record of outstanding Customer Service - coupled with a solid background of providing 1st Line IT support. Day to Day duties will involve: Manage & prioritise incidents, delivering support via the phone, on e-mail or remotely using VPN, proactively monitoring systems/service statuses. more »

Hospital in Northallerton; operational hours are between 08:00 hours - 20:00 hours 7 days per week (including bank holidays) with flexibility to meet service need, shifts will be rostered during these times. We are looking for a skilled Call Handler to work in a busy Call Centre taking … multi-agencies forming part of the Single point of access integrated call handling team. The Single Point of Access is a rapidly developing integrated service, that aims to play a key role in the provision of access to community services across the area. In the role of Integrated Call … able to demonstrate the ability to work in a busy call centre dealing with people with varying needs across a number of pathways. The service is continually progressing, and will be pivotal in providing access, advice, guidance and assessment to health and social care services, with a view to more »

the leading vehicle leasing providers in the UK. Weve achieved the Feefo 10 Years of Excellence Award, for a decade of best-in-class customer service. We're Feefo 5 Star Rated by our customers. Synergy is recognised as Leasing Broker of the Year 2024 and Best Customer Service by the Broker News Awards. Synergy is also Best Medium Leasing Broker and is highly commended for Customer Service 2023-2024, awarded by the Leasing Broker Federation. A member of the British Vehicle Rental and Leasing Association (BVRLA), Synergy is committed to the highest standards … of service, fair terms & transparency. You will be looking for a challenging role where your contribution is recognised and rewarded within a dynamic environment. We want our people to achieve their goals and dreams, believing in a team-work culture where personal growth and potential are valued. Our well more »

Service Desk Engineer York 23-25k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have an immediate … and exciting opening for a Service Desk Engineer to be based near York. Service Desk Engineer rewards: Competitive starting salary of 23-25k per annum Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement 3 weeks WFH and 1 Week in-office per month … after training) Service Desk Engineer responsibilities: Provide technical support on a rota basis with current Service Desk operations between 07:00 - 18:00 Monday-Friday Provide Licensing and Cloud Provisioning Provide excellent customer service via the telephone, ticketing system, email system and face-to-face Accurately more »

Additional responsibilities will include : Ensuring the successful operation and development of sales delivery to customers deriving from online and catalogue and phone sales Expanding customer base through the initiation and delivery of strategic sales plans Leading, motivating and developing sales team leaders for product support, customer service … exceed sales goals Mentoring and coaching staff Assessing and reporting on sales metrics, including sales pipeline Leading by example and providing a world class ‘customer first’ service Understanding changes in customer marketplace and identifying emerging technologies to support future growth Collaborating with marketing and finance teams to more »

Job Title : Service Desk Analyst - First Line Support Location : York Salary : £26,000 Role Overview We're seeking a Service Desk Analyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving incidents, and providing support via phone, email, or VPN. Responsibilities Address … first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. Requirements IT background with experience in technical support. Excellent communication and customer service skills. Ability to work independently and in a team. Full driving license and York … based. Preferred Skills Experience with platforms like Microsoft Windows, Active Directory, and Service Desk tools. Knowledge of data center technologies and security services. Benefits Competitive salary of £26,000. Opportunities for career growth. Supportive work environment. more »

team at Harrogate & District NHS Foundation Trust. The post holder will form part of a small team of information professionals and deliver an information service that supports the requirements of the Trust including routine internal and external reporting (including central returns to NHS England and contract reports to commissioners … and presentation of complex data and be able to engage with clinicians and managers to design and develop information reports to support improvements to service delivery and performance.Excellent computer skills in Microsoft Office applications are essential and a knowledge of SQL and business intelligence tools, including Microsoft Power BI … our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement more »

leads to be passed on to the Sales team. Answering potential customers' questions and sending additional information as required. Keeping up with product and service information and updates. Creating and maintaining the CRM with current and potential customers and opportunities. Producing sales documentation and reports as required. Market research … Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led … world class vendor certifications in addition to the IT Technical Sales apprenticeship: Microsoft Azure Fundamentals Microsoft 365 Fundamentals AI Masterclasses Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Key areas covered are: Communication skills Customer service IT Infrastructures Effective more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … This will involve targeting, approaching, and pursuing potential and existing customers. Collaborating closely with the Applications Engineering team you will ensure all the Opportunity, Customer and Contact data is updated in CRM, negotiate and close deals, as well as the ongoing management of customer relationships. Ideally you will … plans. Managing the sales process and develop winning value propositions so that our tender has the highest possible chance of success. Managing and & developing customer relationships at all levels and drive strategic partnerships to become a trusted partner. Proactively communicating & networking with customer personal to ensure we engage more »

support. Dealing with retail store staff and managers and assisting them with IT/Telecoms first and second-line issues. Role Logging information on Service Desk software and raising a ticket. Providing updates to customers during ticket progression. Providing first-class support and either taking the issue to resolution … Available 1 Closing Date Monday, 20th May 2024 Start Date Monday, 27th May 2024 Desired Skills Communication skills Interest in all aspects of IT Customer focussed Confident telephone manner Strong customer service skills Ability to work under pressure Ability to meet deadlines Drive and ambition Qualifications … CONSULTING LIMITED At Symbol, our strapline, and mission is setting the standard. We have evolved over the past decade into a multi-disciplinary IT service provider and consultancy with a nationwide presence. Encompassing general and specialist remote IT support, engineering, and supplier management, we aim to breathe a breath more »

New Business Development Manager – Recruitment Service Sales Based Monday to Friday Hornbeam Business Park, HG2 8PB. £excellent base salary + an unrivalled uncapped commission scheme + subsidised monthly gym membership + early finish Fridays+ day off for birthday + private healthcare Are you a results driven Recruiter with excellent … Laboratory Supplies recruitment. With 18 years of successful trading, we pride ourselves on our values of integrity, and our consistent delivery of quality recruitment service, constantly staying ahead of the competition. Based in Hornbeam Park, Harrogate, we work with leading UK SME’s through to multinational, multi-billion $ companies … new vacancies and secure telephone appointments for consultants to take their specific job requirements to include engineering/IT, sales, marketing, technical support, finance, customer service from trainee to board level appointments Find vacancy leads to convert into money making opportunities through social media/competitor awareness and more »

region. Contract :Full time, Permanent This is a new role, which will play a key part in the leadership of the newly established independent Service Design and Delivery function within North Yorkshire Fire and Rescue Service (NYFRS). These services were previously provided through a collaborative arrangement with … delivery services for NYFRS. The role will develop and implement appropriate strategies and change programmes aligned to the strategic aims and priorities of the service, partnering with both internal and external stakeholders to enable the effective delivery of the Fire and Rescue Plan. Summary of duties and responsibilities: Lead … and develop a team, making critical decisions as required and delivering an excellent customer service Own the delivery of the Community Risk Management Plan (CRMP) for NYFRS Lead on the design and delivery of data and insight, risk and change management and business assurance services Provide expert advice more »

the first point of contact for clients, diligently working to achieve comprehensive and prompt resolutions. As such, proficiency in troubleshooting, analytical capabilities, and exceptional customer service are imperative. This position entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in … a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software and hardware issues Escalates unresolved issues to appropriate internal teams Prioritises and manages several tasks at one … or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where more »

gaps and opportunities. Efficiently manage purchase orders and invoice queries. Ensuring stock is available and competitively priced. Providing product and brand knowledge to the customer services department. Market and competitor analysis. Inventory housekeeping. Working alongside the distribution centres on delivery arrivals and queries. Coordinating with internal departments to deliver more »

technical team, driving the delivery of top-notch IT services and infrastructure. Efficiency: Ensure IT services are efficient, reliable, accessible, secure, and cost-effective. Customer Focus: Measure and deliver exceptional customer service while championing continuous process improvement. Risk Management: Develop and manage IT business continuity, risk management more »

Firewall maintenance Performing system backups and disaster recovery operations Scripting skills Contributing to the training of other staff members Maintaining a high level of customer service Technical Skillset Required: Experience in a 3rd Line support role Active Directory/Azure DHCP DNS Exchange Online Sharepoint Networks Teams/ more »

Job Summary: The Service Engineer will lead the troubleshooting and resolution of controls software issues on machinery and equipment, providing expert on-site support to customers UK based and worldwide. This role requires advanced proficiency in PLC programming, particularly with Siemens systems, along with strong problem-solving abilities and … a proactive approach to customer service. The successful candidate will play a key role in ensuring the seamless operation of complex industrial systems, while also contributing to continuous improvement initiatives and maintaining a high level of customer satisfaction. Key Responsibilities: Experience in developing and modifying PLC code from … in Siemens systems, as well as Rockwell, Mitsubishi, and Allen Bradley platforms. Conduct comprehensive site commissioning activities, including SAT, post-installation support, and customized customer training sessions. Generate high-quality software designs that meet internal, external, and regulatory requirements, ensuring technical risk is minimized and solutions are delivered accurately. more »

As the largest independent provider of technical services support to the UK drinks dispense industry, we're committed to delivering the highest standards of customer service and technical expertise to the more than 90,000 licensed and non-licensed premises that we support. We're the leading company … products to new and existing clients. Negotiating contracts/retenders. Additionally, your role will be key in supporting proactive management of Innserve's existing customer base, developing commercial models to grow the range of services we provide. You will support the Head of Commercial to develop strategies to enter … in a B2B environment and lead the smooth integration into the existing operation. Experience of working in a commercial function in a high paced service industry in a similar role High attention to detail, with a data led approach to identify opportunities and solve problems. Experience of working cross more »

administrative prowess will be utilised. Maybe youve worked as a resource coordinator previously, or have experience of providing a first-class sales administrative/customer service to clients where your transferable skills are abound? If youre seeking a role that offers you the chance to support a business … a 37.75-hour working week, 25 days holiday & Bank holidays. Key areas of responsibility: You will be working with the Commercial Team and Infield Service Delivery Teams to support the business operational goals, objectives, new initiatives, and drive business growth. This requires strong time management skills and disciplined work more »

communication & presentation skills Ability to manage technical and commercial aspects of projects Good technical & engineering acumen Willingness to learn new skills and applications Excellent customer service & interaction skills High level of computer literacy and knowledge of standard MS office software packages Ability to work autonomously AutoCAD skills would more »

Closing Date Friday, 28th June 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Number skills Logical Team working Creative Initiative Patience Qualifications English GCSE or equivalent, grade 4 or above or … with moving home, whether that be selling or buying, letting or renting, we are here to help and to set the standard of excellent customer service across our industry. more »