First Line Support Technician (Level 1 IT Support)
- Hiring Organisation
- THAMES 360
- Location
- Hook, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £30,000 per annum
HaloITSM as our primary helpdesk and ITSM platform – an intuitive, ITIL-aligned tool that empowers fast incident management, SLA tracking, and efficient service delivery. We're looking for a motivated First Line Support Technician to join our team and be the first point of contact for all IT support … Role Purpose As our First Line Support Technician, you'll provide essential frontline IT support, ensuring quick resolutions for everyday issues while maintaining high customer satisfaction. Using HaloITSM , you'll log, track, and manage tickets efficiently, escalate when needed, and contribute to a smooth-running service desk. ...