1 to 25 of 106 Customer Service Jobs in Hampshire

Customer Service Advisor (Engineering/Automotive) £24,000 + Training + Progression + Excellent Company Benefits. Commutable from Lymington, Christchurch, Milford on Sea, Bournemouth, Totton, New Milton. Are you a Customer Service Advisor looking to work for a nationwide business who have a great reputation for … tight knit team on a Monday to Friday basis. In this varied, fast paced position you will build relationships with the company's vast customer base as well as developing your own skillset through specific industry training. The company are one of the market leaders in their field and … taking care of their workforce, they are looking to expand further and add another ambitious member to the team. This role would suit a Customer Service Advisor looking to add to their skillset and join a tight knit team. The Role: Handle in-bound order/sales enquiries more »

Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer. The successful Service Coordinator/Engineering Coordinator/Service Administrator shall be office based near Fareham, responsible to plan and schedule the Field Service Engineers work, provide service support … liaise with customers plus the engineering team. Full product training provided. The Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in or similar customer service role within engineering. Full product training provided. Package … depending on experience Pension Additional Benefits Onsite Parking 25 days holiday including Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the Service Department. Contacting customers over the phone to book more »

of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Technical Support Manager/Customer Relationship Centre Manager to complement their professional UK Service Team supporting a range of automated laboratory equipment associated with Clinical and Industrial markets … across the whole of the UK. Reporting to the Director of Customer Service, the successful Technical Support Manager candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a profitable customer service … well as the development of sales in conjunction with the sales and marketing teams, all achieved by delivering optimal organisation and efficiency of the Customer Relationship Centre team. Core responsibilities for this extremely varied and challenging Basingstoke based role will include (but not be limited to): The management, motivation more »

continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Technical Help Desk Manager/Customer Relationship Centre Manager to complement their professional UK Service Team supporting a range of automated laboratory equipment associated with Clinical and Industrial markets … across the whole of the UK. Reporting to the Director of Customer Service, the successful Technical Help Desk Manager candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a profitable customer service division as well as the development of sales in conjunction with the sales and marketing teams, all achieved by delivering optimal organisation and efficiency of the Customer Relationship Centre team. Core responsibilities for this extremely varied and challenging Basingstoke based role will include (but not be more »

Job Title : Customer Service Advisor Location: Highbury Campus, Portsmouth Salary: £22,132.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer of choice in the Portsmouth area … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As a customer service assistant here at COPC, your role will encompass various responsibilities aimed at providing excellence service to students, staff and visitors. This … you: Excellent communication skills both verbal and written Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building Customer focused mindset with a commitment to providing exceptional service Problem solving abilities in order to resolve issues independently or collaboratively with colleagues Previous more »

Administrator in the future. About the Sales Support Administrator Role: You'll play a vital role in ensuring smooth sales operations and delivering outstanding customer service. This position offers an exciting opportunity to develop skills in sales and office administration while contributing to our client's ongoing success. Key … systems Process sales orders accurately and efficiently, collaborating with the Operations Team for smooth order fulfilment Act as a primary point of contact for customer inquiries, providing product information and troubleshooting assistance Generate sales reports and assist in creating presentations and sales collateral for client meetings Manage the CRM … with the ability to prioritise tasks and manage time effectively in a fast-paced environment Strong communication skills, both written and verbal, with a customer-centric approach Attention to detail and accuracy in handling sales documentation and data entry Ability to collaborate effectively within a team environment, while also more »

2nd Line Support Engineer/Customer Service 2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have all the … Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi task. Excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting. Good telephone manner, good analytical and problem-solving more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve preparing … the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … a fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »

E-commerce Operations Assistance. The successful candidate will be responsible for maintaining and updating product listings across our various sales platforms, managing inventory, handling customer service inquiries, and collaborating with the marketing team to drive sales. The role requires attention to detail, time management skills, and a proactive … problem-solving approach. Qualifications Previous experience in e-commerce or customer service is preferred Excellent organizational and time management skills Strong attention to detail and problem-solving skills Excellent communication and customer service skills Proficient with Microsoft Office, Excel, Google Apps and other relevant software Ability more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. … In this role you will be working within a contact center environment responding to all types of B2B customer led correspondence so an ability to converse professionally both via verbal and written means is a must! Duties will include… Taking calls & answering emails from our Trade, Retail, Contracting and … provide a resolution or escalating to the appropriate team 1st responder for technical queries, via email and telephone calls Resolving any query that the customer may have where it be a service request, part & product availability, or safety information, applying technical and logical problem-solving skills to reduce more »

administrative support to the manager. The main purpose of the role us to plan and organise engineer jobs in line with internal and external customer needs in line with Service Excellence and agreed Service Level Agreements, support the CSC Management Team with pro-active approach to increase … utilisation within your designated areas. What youll need: Strong administration skills gained within a customer service environment Experience of working in a fast paced administrative/customer service role Excellent organisational skills Ability to support your business unit/team to deliver our ESG Strategy Decade more »

Role : Service Manager Salary : (up to) £50,000 Location : Remote Join a tech consultancy offering an industry leading service ensuring their customers get the most out of agile and DevOps methodologies. As well as being at the forefront of technology, they have been voted one of the UKs … best small companies to work for! In this role you will be responsible for the overall customer service management ensuring a smooth transition towards their next-level software development. This company are rated so highly by customers and employees due to their mindset towards continuous incremental improvement which … Teams to understand usage and find innovative ways to further improve an already industry leading service. Key Requirements 1 year of experience in the Service Manager role SC cleared (SC clearable candidates may be considered) Background in customer service with a commitment to delivering high-quality experiences more »

Job Details Job title: Customer Service Advisor Pay: £21,000 - £26,000 per annum Job type: Permanent Full-time Shift and Schedule: Monday to Friday Location Winchester SO23 Benefits Additional leave Company events Company pension On-site parking Casual dress Full job description About us Libresoft Ltd is … for schools, helping staff and students to achieve more. About the role With growing demand for our software we have a vacancy within our customer success team. This is the first point of call for both new and existing customers to make enquiries. Enquiries can range from a new … customer asking about pricing to an existing customer trying to pay an invoice or running into trouble with their software. There will be further opportunities to develop as experience with our software and processes grows. Key Responsibilities; Answering existing customer phone calls and emails. Answering phone calls more »

+ Full Training + Great Benefits Warm. Inquisitive. Dynamic. These are the qualities that align with our client's story of customer and employee focussed growth over the last 59 years. In order to build on this proud history, an exciting new opportunity is now available for a passionate … and technology together to create change for the better since 1965, transforming the ways that people and technology connect and create value. With client service excellence forming the backbone of the organisation, a delivery focussed Client Services Coordinator is now required to join an award-winning front-line team … or account management to name just a few. Working closely with the rest of the client fulfilment team you will take ownership of all customer and project orders, maintaining a high level of communication throughout, both externally with customers and internally across departments. Key Responsibilities Support and provision of more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite more »

staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible. We are seeking an exceptional talent to join us as Sales Director UK&I … for growing profit and revenue, through sales leadership and the strategic development of TD SYNNEX internal and external sales resources within the TD SYNNEX Customer base. If you are a visionary leader who believes in the power of people and their limitless potential to shape the future of technology … everyone together in an inclusive culture with a real sense of community.Outstanding benefits package including private healthcare, holiday purchase scheme, increased holiday entitlement with service and additional 'moments that matter' paid time off.Enhanced maternity and family leave.Benchmarked salary and progression paths.Employee Assistance ProgrammeResponsibilities:Create a winning culture by motivating more »

leading and continually expanding company, who offer uncapped bonuses and unrivalled earning potential? Due to both an exceptional product list and unprecedented levels of customer service, this fantastic company have seen exponential growth over the last few years and are continuing to expand. As such this is a … Achieving and exceeding sales targets and KPIs. Developing relationships with clients to covert leads into orders & to build long term relationships. Providing an excellent customer experience through offering a brilliant service, showing a high level of product knowledge & providing bespoke, tailored solutions within the company product range. Updating … and managing client databases with accurate call logs and client information. THE PERSON: Highly driven, competitive, KPI focused & passionate about giving a great customer experience. Self-motivated & resilient with excellent communication skills & the ability to engage & persuade within a fast-paced sales environment. Previous experience in a target driven more »

pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you'll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for more »

offering the chance for a candidate to take part in a Network Engineer Apprenticeship. The successful candidate will be solving IT issues and providing customer service, assisting senior technicians with challenging tasks. Role Work on infrastructure projects. Collaborate with other IT technicians. Participate in project works related to … Closing Date Monday, 27th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Experience in helpdesk support Microsoft Server Microsoft 365 Azure Strong customer service skills Ability to troubleshoot Self motivated Keen desire to learn Proactive attitude Excellent communication skills Team player Adaptable and flexible Commitment Qualifications more »

You: We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go 'above and beyond' to offer our customers a solution that really fits their needs. You will need to enjoy working with customers and be able to demonstrate … in excess of £35,000 is achievable. The Company Westbourne are the largest independent roadside breakdown specialist inSouthern England. We have a passion for customer service and achieve this with great people and the latest equipment. Our services include: Vehicle Recovery for major failure or accident Roadside Repairs more »

Customer Experience BI Developer | Hampshire | £50-60K + Benefits The Company: Join a pioneering service dedicated to simplifying the lives of motorists. Backed by a multinational corporation, they're rewriting the rules to ensure drivers get what they need hassle-free. Their mission is straightforward: to streamline … Energetic team environment with room for innovation • Backing from a major multinational company The Role: Are you ready to revolutionize the way motorists experience customer service? As a Customer Experience BI & Performance Reporting Developer , you'll play a pivotal role within our client's Customer Experience … function. Here's what you'll be up to: • Develop, maintain, and optimize reports and dashboards using Power BI • Provide real-time monitoring of service delivery • Collaborate with various teams to define and document metrics • Automate manual data processes to increase productivity • Maintain consistent data models, reporting tools, and more »

SERVICE & PARTS MANAGER Job Brief We are looking for aService & Parts Manager to join our team and act as a liaison between our customers and our Technicians. Service Manager responsibilities include management of 2/3 Technicians, greeting customers, listening to their needs and scheduling appointments as needed. … work - Monday to Friday 8am - 5pm Responsibilities Management of 2/3 Technicians which involves planning and scheduling their work loads. Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up Using your knowledge of our products and services to sell or provide … in-depth information about available parts and service options to customers and provide estimates for any work required Liaise with customers to advise them about service changes or car pick-up times Maintain positive customer relationships to ensure repeat business Responsible for the complete inventory of all more »

The Opportunity: Field Service Engineer Contract: Permanent Salary: up to £36k Location: Portsmouth AmeyBriggs is an engineering services and asset management specialist with its people core to everything that it does. Our team members are highly skilled and can offer flexible and bespoke solutions for our customers across a … below please don't let that discourage you from applying. The Impact you will have: Both at outset and as work progresses, liaise with Service Desk MSC and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs … using the nominated supply chain, including when required, the Ameybriggs' spares technical team. Identify any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred (NFWT). The engineer should ensure more »