1 to 25 of 119 Customer Service Jobs in Hampshire

Job Title: Customer Service Specialist Location: Portsmouth Salary: up to £27,000 Are you an experienced Customer Service Specialist, looking to join a fantastic business that really cares about its staff? Customer Service Role Overview: Based in Portsmouth, our client is looking for an … experienced Customer Service Specialist to join their growing and supportive team. Reporting in to a very knowledgeable manager, you will ensure customers receive an excellent service with quick and accurate responses, all whilst adding a personal touch to enhance customer satisfaction. What the Customer Service role will involve: Handling and resolving customer queries through a variety of channels. Ensuring the highest level of customer service at all times. Building and maintaining relationships with customers and internal stakeholders. Maintaining the in-house CRM system to ensure accurate data is held and follow More ❯

Introduction Infinigate Cloud is an award-winning cloud distributor and Microsoft Indirect Provider offering a value-add service to customers with a portfolio of cloud, managed and professional services. Infinigate Cloud place ‘people’ at the heart of all we do – whether that is our partners, their customers or the … sustainable and long-term growth. Infinigate Cloud is only successful if our partners are successful. Role Purpose Are you a solutions focused, highly accurate customer service professional seeking the next step in your career? Infinigate Cloud are excited to recruit for an exceptional Billing Administrator to join their … billing services and resolution. This role will give you the opportunity to liaise with a multidisciplinary team, advance your systems knowledge and allow your customer service skills to flourish! To be successful in this role, you would have gained customer service exposure with systems use, ideally More ❯

Customer Service/Sales Assistant | Hampshire | Full Time| £26,000 - £30,000 per annum Our client, the UK's leading Trailer Parts Supplier, is on the lookout for a proactive and motivated Customer Service/Sales Assistant to join their team. Are you the right person … up with customers, suppliers, or team members to ensure tasks are completed effectively Comfortable chasing up sales and orders to ensure timely fulfilment and customer satisfaction Interest in learning and using technology to improve workflow and efficiency Basic mechanical understanding is helpful but not essential — full training will be … the first point of contact for customers and visitors — by phone, and via email Manage ticketing systems to log, prioritise and follow up on customer requests and internal support needs Proactively follow up on outstanding sales and order enquiries to support the sales process Set up and maintain simple More ❯

Job Title: Service Assurance Lead Location: Portsmouth Reports to: Service Assurance & Quality Manager/Product Group Manager Role Overview: As the Service Assurance Lead, you will be responsible for ensuring the effective delivery of IT services for End User Computing (EUC), including computers, phones, printers, and meeting … room equipment. This role involves managing the relationship with IT service partners, overseeing escalations, and ensuring the alignment of services with business needs. You will act as a key point of escalation for service disruptions and collaborate with business stakeholders to drive service improvements. Key Responsibilities: Build … and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events More ❯

Job Title: Service Assurance Lead Location: Portsmouth Reports to: Service Assurance & Quality Manager/Product Group Manager Role Overview: As the Service Assurance Lead, you will be responsible for ensuring the effective delivery of IT services for End User Computing (EUC), including computers, phones, printers, and meeting … room equipment. This role involves managing the relationship with IT service partners, overseeing escalations, and ensuring the alignment of services with business needs. You will act as a key point of escalation for service disruptions and collaborate with business stakeholders to drive service improvements. Key Responsibilities: Build … and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events More ❯

identity is paramount. Join the team that is ensuring one person-one identity. Responsibilities BASIC PURPOSE IDEMIA's Exton, PA location is seeking a Customer Experience Account Manager to manage multi-million dollar accounts, coordinating all aspects from inception through live production for card personalization and manufacturing. The CX … Account Manager will provide proactive account management, act as a liaison between IDEMIA and customers, and deliver high levels of customer service to increase client satisfaction by providing accurate information and timely responses. The role involves acting as a customer advocate within IDEMIA, working cross-functionally across … departments to ensure excellent customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Handle inquiries from external clients and internal teams; answer questions and resolve escalated issues. Complete basic client requests and respond promptly, maintaining service level agreements (SLAs). Proactively collaborate with internal partners to meet customer needs. Ensure More ❯

secure, and cost-effective technology solutions and services to a diverse range of industries. Their forward-thinking approach, combined with a strong commitment to customer service and long-term partnerships, has positioned them as a trusted advisor in the IT services space As the Service Desk Manager … . Your role will be pivotal in driving operational excellence, cultivating a culture of continuous improvement, and ensuring the consistent delivery of exceptional customer service. You will align service delivery with organizational goals, effectively manage stakeholder expectations, and contribute to the ongoing enhancement of their IT service … with the ability to provide a narrative on the operation to board level. Ability to drive process improvements and automation initiatives Prior experience in customer-facing or MSP (Managed Service Provider) environments Demonstrated ability to lead, mentor, and develop technical staff across various skill levels Experience managing SLAs More ❯

secure, and cost-effective technology solutions and services to a diverse range of industries. Their forward-thinking approach, combined with a strong commitment to customer service and long-term partnerships, has positioned them as a trusted advisor in the IT services space As the Service Desk Manager … . Your role will be pivotal in driving operational excellence, cultivating a culture of continuous improvement, and ensuring the consistent delivery of exceptional customer service. You will align service delivery with organizational goals, effectively manage stakeholder expectations, and contribute to the ongoing enhancement of their IT service … with the ability to provide a narrative on the operation to board level. Ability to drive process improvements and automation initiatives Prior experience in customer-facing or MSP (Managed Service Provider) environments Demonstrated ability to lead, mentor, and develop technical staff across various skill levels Experience managing SLAs More ❯

Job Title Field Service Engineer Oxford/Reading Job Description The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part of a wider … complex healthcare systems. Diagnosing mechanical, hardware and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by … working pattern. You are a part of a regional team of collaborative Field Service Engineers who are expected to work to the highest standards to ensure first class service is delivered to our customer base whilst ensuring Quality & Regulatory standards are adhered to in this heavily regulated More ❯

thrive in a fast-paced environment? If your answer is yes, then we want to hear from you! A bit about the role: Our Service Delivery Specialist Team is committed to providing exceptional support to customers using our Managed Service, an all-in-one employee remote device management … solution. We are seeking an additional team member who can respond swiftly and accurately to customer enquiries and support requests, ensuring an outstanding experience every time. You will be the go to person for handling customer queries through chat channels including Slack, ensuring responses are lightning fast and … be a key part of your daily routine. You will form part of the wider Support Services Team - a department dedicated to supporting overall customer needs. While your core focus will be supporting our Manager Service customers, you will also receive training in other areas, such as Sales More ❯

Job Title Field Service Engineer IGT Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before, and while … we need you-to help us tackle increasingly complex challenges posed by ever-evolving health and well-being needs. The purpose of this Field Service Engineer role is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to … healthcare systems. Diagnosing mechanical, hardware, and software system failures using established procedures and information. Determining the most cost-effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by More ❯

Job Title Field Service Engineer X-Ray Kent Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before … we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work … complex healthcare systems. Diagnosing mechanical, hardware and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by More ❯

annum) Job ID: 35986 Basingstoke Our client based in Basingstoke specialise in consulting and sales of workspace technology who pride themselves on delivering excellent customer service in design, installation and aftercare/support. Due to continuous growth of the business our client is now able to recruit another … customers Ability to understand customers current product tech issues and offer them the best possible solution Ability to build relationships Self-motivated and driven Customer service and problem-solving skills Organisation and diary management Information gathering, negotiation skills and open questioning Order closing skills Achieve results monthly Account … prospects (In person and Remote) to scope new requirements, present proposals, conduct demonstrations and provide general update meetings. Managing personal sales administration: Lead/customer data input, updating sales cycle and forecasting on CRM. Building, maintaining and sharing customer proposals on quoting software ensuring that products, services and More ❯

End User Device (EUD) Engineer Location: Hampshire (3 Vacancies Available) Salary: Umbrella Rate: 200 per day, PAYE Rate: 15148 per day About the Role Service Care Solutions is assisting a police force with the recruitment for an End User Device (EUD) Engineer. The primary purpose of this role is … to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs). As an EUD Engineer, you will be crucial in maintaining service excellence, troubleshooting issues, and driving continuous improvement within ICT operations. Key Responsibilities … Customer Experience: Deliver exceptional support to the forces user base, aiming to minimize disruptions and ensure a seamless user experience. Incident Resolution: Troubleshoot and resolve EUD incidents, requests, and problems within agreed SLAs. Identify and address patterns or trends proactively. Documentation: Inform the EUD Senior Engineer about necessary updates More ❯

documents required for trip planning. Verify the eligibility of aircraft to fly internationally. Ensure the safe and legal coordination of scheduled flights. Provide exceptional customer service to internal and external customers. Understand and interpret applicable regulations to ensure compliance. Assist in arranging crew hotels and transportation internationally as … required. Monitor weather and other events that could impact aircraft operations. Assist with research of flight and service deviations. Report non-compliance observations related to safety, security, or quality issues. Make rapid decisions concerning safety, regulations, and operational economy. Ensure efficient and timely communication of all international flight details. … Notify relevant teams of any unforeseen situations or changes in international flights that may affect operations. Provide exceptional customer service to internal and external customers. EDUCATION & EXPERIENCE Bachelor's degree (B.A.) or related experience and/or training; or an equivalent combination of education and experience. Dispatch License More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as More ❯

Job Description Introduction Infinigate Cloud is an award-winning cloud distributor and Microsoft Indirect Provider offering a value-add service to customers with a portfolio of cloud, managed and professional services. Infinigate Cloud place ‘people’ at the heart of all we do – whether that is our partners, their customers … sustainable and long-term growth. Infinigate Cloud is only successful if our partners are successful. Role Purpose Are you a solutions focused, highly accurate customer service professional seeking the next step in your career? Infinigate Cloud are excited to recruit for an exceptional Billing Administrator to join their … billing services and resolution. This role will give you the opportunity to liaise with a multidisciplinary team, advance your systems knowledge and allow your customer service skills to flourish! To be successful in this role, you would have gained custom... More ❯

and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯

and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯

and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯

and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯

and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯

and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯

Company description: ClearCourse Job description: Are you an experienced support leader passionate about delivering exceptional customer service and driving continuous improvement? Do you thrive in a fast-paced environment where you can mentor teams, solve complex issues, and enhance the overall customer experience? About Us: We are … a leading provider of innovative software solutions for the hospitality and retailindustries, helping businesses streamline their operations and deliver seamless customer experiences. Our collaborative and fast-paced environment ensures that every team member has the tools, training, and support needed to succeed. Role Overview: We are seeking a Customer Support Managerto lead our support team and drive service excellence. Youll be responsible for managing day-to-day support operations, mentoring team members, and ensuring customer issues are resolved efficiently. This role is ideal for a dynamic leader who thrives in a fast-paced environment, enjoys problem More ❯

Job Title Field Service Engineer South East Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. As the world and our customers' needs change rapidly, we are proud of … more. We need you to help us address the increasingly complex health and well-being challenges. The purpose of this role as a Field Service Engineer is to support the technical needs of Philips Imaging customers and service partners. Do you want the challenge of working both independently … change activities on complex healthcare systems. Diagnosing mechanical, hardware, and software failures using established procedures. Determining the most cost-effective repair solutions to minimize customer downtime. Participating in an ongoing rotation with the Field Service Engineer team, providing remote support to customers in a 5 by 7 working More ❯