Howden, Goole, North Humberside, England, United Kingdom
PA Media Group
Customer Support Analyst Location: Howden Department: IT Ops Job Type: Full time Contract Type : Permanent About Us. PA Media Group is the UK and Ireland’s national news agency and a trusted multi-media content provider for print, web, mobile, and broadcast. For over 150 years, we’ve delivered fast, accurate and dynamic coverage of news, sport, entertainment and … you require adjustments at any stage of the recruitment process, please let us know — we are here to support you. The Role. We’re looking for a proactive and customer-focused Customer Support Analyst to join our IT Operations team based in Howden, East Yorkshire. In this frontline role, you’ll be the first point of contact for … internal and external customers, resolving issues, recording incidents and ensuring an outstanding service experience. Working in a 24/7, 365-day environment, you’ll collaborate with colleagues and third-party suppliers to investigate and resolve problems quickly and effectively. Whether it’s logging calls, troubleshooting issues, escalating where necessary or keeping stakeholders updated, you’ll play a vital More ❯
Hull, North Humberside, North East, United Kingdom
Baltic Apprenticeships
they offer innovative ICT solutions, hardware, and software tailored to the education sector. From IT help desks to on-site support and installations, they provide the right level of service to meet our customers needs. They are now looking for a passionate and dedicated IT enthusiast to join their growing team as an IT Apprentice. This apprenticeship is the … month drinks) Ongoing training and career development opportunities Desired Qualities, Skills and Knowledge: Passion for IT, problem-solving, and staying up to date with technology advancements. Strong communication and customerservice skills. Experience with building PCs, hardware installations, and software deployment is beneficial. Ability to work independently and as part of a team. Required Grades - Maths 4/… time classes with our expert trainers and self-paced courses created by industry specialists. Expert:Microsoft 365 Fundamentals (MS-900 Microsoft 365 Fundamentals) Bespoke:Problem Solving & Innovation; IT Helpdesk CustomerService Fundamentals Next Steps: To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an More ❯
We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customerservice skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access … Microsoft Operating Systems Experience with industry standard firewalls (preferably SonicWALL) or equivalent Excellent interpersonal skills with the ability to communicate effectively at all levels Conversant with Microsoft 365 products Customer focused with outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows … Operating Systems Exposure to Remote Desktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued learning and development Access to mental health support Please click the APPLY button to More ❯
Hull, North Humberside, North East, United Kingdom
Reality Solutions Ltd
We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customerservice skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access … Microsoft Operating Systems Experience with industry standard firewalls (preferably SonicWALL) or equivalent Excellent interpersonal skills with the ability to communicate effectively at all levels Conversant with Microsoft 365 products Customer focused with outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows … Operating Systems Exposure to Remote Desktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued learning and development Access to mental health support Please click the APPLY button to More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Euro Projects Recruitment
Managing Microsoft 365, Teams, SharePoint, Azure Active Directory, and Intune. Troubleshooting desktops, laptops, networking, and security issues. Escalating and supporting more complex IT problems with senior engineers. Delivering excellent customerservice as the first point of contact. What were looking for in an IT Support Engineer: Experience working in an MSP or IT support environment. Strong knowledge of More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
North East Lincolnshire Council
and skilled ICT Technician to join our front-facing and dynamic team. Whats the role all about? This ICT Technician role is a key part of the ICT & Digital service at North East Lincolnshire Council. Youll be part of a 13-person team, working closely with Senior and Advanced Technicians to deliver high-quality operational support. The role is … central to maintaining and improving ICT services across the council, aligned with our ICT strategy and commitment to continuous service improvement. What will your day look like? Each day in this role brings something new. Youll be the go-to person for delivering outstanding customerservice, supporting users with a wide variety of ICT needs. Whether you … Youll be confident communicating with users at all levels, and thrive in a team environment where collaboration and support are key. A commitment to continuous improvement and delivering excellent service is essential, as is the ability to stay focused and flexible in a fast-paced setting with shifting priorities. Why join us? Because this isnt just a job. Its More ❯
Hull who are looking for a hands-on IT Support Engineer to join their growing team. This role is perfect for someone who thrives on solving problems, delivering excellent customerservice and wants to get involved in exciting IT projects. What You’ll Do Own and resolve IT helpdesk tickets (1st & 2nd line) across desktop, mobile, apps, and More ❯