Customer Insights & Systems Analyst Newly created role within a global business 35,000 - 40,000 Leeds/Hybrid - 3 days on site Ability to implement all new dashboards & reporting metrics across customerservice, CRM system (hubspot) and order management Client Details Our client are a leading manufacturing business with a global footprint. With offices across Europe, the … role will be based at their European Head office in the Leeds area. This is a newly created role reporting directly to the Head of European CustomerService, and will look to create all new reporting metrics across the European CS Functions Description Capture and record customer data to understand CustomerService performance and outputs … across data stream including CRM (Hubspot) & ERP systems Create and implement customerservice dashboards focused on customerservice activity, order management (OTIF) and customer satisfaction Create and present reports based on customer activity and customer satisfaction to European CustomerService Managers & Head of European CustomerService Create data-driven More ❯
Chapeltown, South Yorkshire, UK Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customerservice Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Unit 38 Keystone MIS K 3 Building, Clough Road, Hull, England
KEYSTONE MIS LIMITED
learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design and distribute reports Take part … Help colleagues with various administrative and support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health & safety and equality practices Training CustomerService Practitioner Level 2 Upon completion there may be an opportunity for a full-time position Apprenticeship Standard Customerservice practitioner (level 2) Training Provider HULL … Duration 1 Year Positions Available 1 Closing Date Friday, 14th November 2025 Start Date Monday, 17th November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Qualifications English GCSE, grade 3/D (Essential) Maths GCSE, grade 3/D (Essential) About the Employer KEYSTONE MIS LIMITED Keystone MIS provides accredited More ❯
Appleby, Scunthorpe, South Humberside, England, United Kingdom Hybrid / WFH Options
Jobheron
CustomerService/Support Desk Professional – Work From Home (Near to DN15) | Starting at £22,000 Monday to Friday (8 hours between 9am–6pm, flexible) IMMEDIATE START AVAILABLE Our client is a small, friendly company seeking a Support Desk Professional to join their growing remote team. You’ll provide high-quality customer support via email and an … online ticketing portal — helping customers resolve issues efficiently and with a positive attitude. This is a fantastic opportunity for someone who enjoys problem-solving, clear communication, and delivering excellent service — all from the comfort of home. Key Responsibilities of the CustomerService Advisor/Support Desk: Responding to customer queries and support tickets with professionalism and … care Investigating issues, identifying solutions, and ensuring timely resolution Writing clear, friendly, and accurate replies to customers Collaborating with team members to maintain excellent service standards What Our Client Is Looking For Confident computer user with good typing speed and attention to detail Quick learner who enjoys solving problems and thinking independently Friendly, patient, and positive communicator Reliable, organised More ❯
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customerservice Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customerservice Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Chapeltown, South Yorkshire, UK Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customerservice Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Chapeltown, South Yorkshire, UK Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customerservice Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customerservice Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Unit 38 Keystone MIS K 3 Building, Clough Road, Hull, England
KEYSTONE MIS LIMITED
learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design and distribute reports Take part … Help colleagues with various administrative and support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health & safety and equality practices Training CustomerService Practitioner Level 2. Upon completion there may be an opportunity for a full-time position. Apprenticeship Standard Customerservice practitioner (level 2) Training Provider HULL … Duration 1 Year Positions Available 1 Closing Date Friday, 14th November 2025 Start Date Monday, 17th November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Qualifications English GCSE, grade 3/D (Essential) Maths GCSE, grade 3/D (Essential) About the Employer KEYSTONE MIS LIMITED Keystone MIS provides accredited More ❯
company is part of a well-established international group, combining global resources with local expertise to deliver exceptional IT hardware and print supply solutions. With a strong commitment to customerservice, efficient logistics, and tailored business support, they are a trusted partner to businesses nationwide. We're seeking an experienced and motivated Sales Account Manager to join a … for a driven individual who thrives on achieving results, building strong client relationships, and identifying opportunities for business growth. You'll be responsible for managing and developing an existing customer base, achieving monthly sales targets, and delivering an exceptional level of customer service. Success in this role will depend on your ability to understand your customers' business needs … anticipate their supply requirements, and provide tailored solutions that add real value. Key Responsibilities: Manage and grow an assigned portfolio of customer accounts. Proactively identify new sales opportunities within existing and potential clients. Achieve and exceed monthly sales and margin targets. Develop strong, long-term relationships with key decision-makers. Provide exceptional customerservice and product knowledge More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
None
CustomerService Advisor - Broadband Technical (Endeavour Sheffield, Sheffield, United Kingdom) Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with Plusnet. Why not use your skills to make a difference and join … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
be the first point of contact for customers experiencing IT, telephony, security or network issues. You will provide friendly, efficient support, resolve or escalate incidents, maintain high standards of customerservice, and help ensure our clients’ IT systems stay up and running. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced maternity and paternity Free on … resets, user on/off-boarding, software installs, updates and patching. Escalate unresolved or complex issues to 2nd Line or relevant teams with full documentation and context. Meet agreed Service Level Agreements (SLAs) for response and resolution times. Maintain clear and accurate ticket records, status updates and handovers. Provide excellent customerservice, communicate clearly, and manage stakeholder … or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft 365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customerservice skills, ability to communicate technical information to non-technical users. Good problem-solving skills, ability to prioritise and escalate appropriately. Comfortable working within SLAs and to process. More ❯
be the first point of contact for customers experiencing IT, telephony, security or network issues. You will provide friendly, efficient support, resolve or escalate incidents, maintain high standards of customerservice, and help ensure our clients’ IT systems stay up and running. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced maternity and paternity Free on … resets, user on/off-boarding, software installs, updates and patching. Escalate unresolved or complex issues to 2nd Line or relevant teams with full documentation and context. Meet agreed Service Level Agreements (SLAs) for response and resolution times. Maintain clear and accurate ticket records, status updates and handovers. Provide excellent customerservice, communicate clearly, and manage stakeholder … or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft 365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customerservice skills, ability to communicate technical information to non-technical users. Good problem-solving skills, ability to prioritise and escalate appropriately. Comfortable working within SLAs and to process. More ❯
IT Customer Support Advisor (PT Weekends) Are you an enthusiastic and technically minded individual, looking for an opportunity where your hard work and expertise are truly valued Do you enjoy solving problems with IT, engaging with customers, and working with technology, and would you like to join a supportive environment that recognises and appreciates your diligent efforts Are you … a passionate customerservice enthusiast who likes to work from the office, and do you have an interest in the bingo gaming world If this is you, then read on. Imagine being part of a fast-paced, dynamic, established business that is committed to growth through exceptional CustomerService Systems, and where your achievements are celebrated. … a successful online bingo and casino platform. Benefits They Offer : Company pension Free parking On-site parking Why Work With Our Client Be part of a supportive and innovative customer relations team. Develop in a company that invests in its own technology and people. Gain valuable hands-on experience with custom-built systems and streaming platforms. Flexible working opportunities More ❯
IT Customer Support Advisor (PT Weekends) Are you an enthusiastic and technically minded individual, looking for an opportunity where your hard work and expertise are truly valued Do you enjoy solving problems with IT, engaging with customers, and working with technology, and would you like to join a supportive environment that recognises and appreciates your diligent efforts Are you … a passionate customerservice enthusiast who likes to work from the office, and do you have an interest in the bingo gaming world If this is you, then read on. Imagine being part of a fast-paced, dynamic, established business that is committed to growth through exceptional CustomerService Systems, and where your achievements are celebrated. … a successful online bingo and casino platform. Benefits They Offer : Company pension Free parking On-site parking Why Work With Our Client Be part of a supportive and innovative customer relations team. Develop in a company that invests in its own technology and people. Gain valuable hands-on experience with custom-built systems and streaming platforms. Flexible working opportunities More ❯
Hull, Dunswell, East Riding of Yorkshire, United Kingdom
eTalent
IT Customer Support Advisor (PT Weekends) Are you an enthusiastic and technically minded individual, looking for an opportunity where your hard work and expertise are truly valued Do you enjoy solving problems with IT, engaging with customers, and working with technology, and would you like to join a supportive environment that recognises and appreciates your diligent efforts Are you … a passionate customerservice enthusiast who likes to work from the office, and do you have an interest in the bingo gaming world If this is you, then read on. Imagine being part of a fast-paced, dynamic, established business that is committed to growth through exceptional CustomerService Systems, and where your achievements are celebrated. … a successful online bingo and casino platform. Benefits They Offer : Company pension Free parking On-site parking Why Work With Our Client Be part of a supportive and innovative customer relations team. Develop in a company that invests in its own technology and people. Gain valuable hands-on experience with custom-built systems and streaming platforms. Flexible working opportunities More ❯
Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
Customer Tech Support Advisor We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on … a team full of inspiring, customer obsessed people, and we’re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customerservice … to find out more about you. This role is based onsite at Willerby. Here’s why you’ll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customerMore ❯
bonus Start date: ASAP Benefits: Free Parking, pension scheme, Access to pool car, laptop, phone & apparel. Bonus Scheme, Company Events, 31 days including bank holidays, Christmas closure, Employers long service holidays scheme Our Bradford client is looking to recruit an experienced Business development Manager/Sales Representative to join their busy and well-established organisation. You will report directly … or the business identifies Develop and build relationships with both new and existing customers Key account management - Ongoing communication and support with ongoing and potential key accounts. Help drive service excellence through the business Liaise with engineering teams with customer technical specifications so the correct solutions can be made Onsite meetings and visits with clients Proactively manage UK … wide customer visits, which may incorporate site inspections by other teams Discuss and advise with customers all information relating to types, functions, features and benefits of all process equipment. Present information internally about customer trends when required and contribute to marketing activity and development plans. Deliver outstanding customerservice and adopt cared relationship management Play a More ❯
Global is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers, and service providers. We offer a unique business model, combining a focused group of world-class customers, with a unique range of services, backed up with outstanding responsiveness and customer … components: Ø PPG standard desktop, tools & utilities, Ø IT networks and voice services, Ø Thin Client technology (Citrix), Ø Ticket handling tools/cross team troubleshooting Understanding of IT Service Management concepts; Strong verbal communication skills, including the ability to document operations procedures; Strong customerservice skills and the ability to deal all types of customerservice requests; Good analytical, communication, problem solving, and organizational skills; Ability to effectively work independently and in a multi-cultural team environment; Ability to effectively interact with a diverse user base; Ability to work in a manufacturing environment with sensitivity safety and physical security; Highly organized, result oriented, self-motivated and proactive; Analytical, solution minded and delivery focused More ❯
to ensure contractors, consultants, agency staff etc. join the Bank in a timely manner, that necessary documentation is received, and the hiring manager and new joiner receive a positive customer experience. This requires building knowledge of the onboarding journeys for contingent workers that join via procurement channels or the Public Sector Resourcing Framework (PSR). The Network Access Administrator … environment with conflicting priorities at times, both roles will suit someone who can use their initiative, is able to be reactive to the situation at hand and provide excellent service to customers! The role holder(s) will be responsible for Contingent Worker Onboarding Delivering all aspects of Contingent Worker onboarding, working autonomously to deliver required onboarding tasks. Working collaboratively … with the team to deliver excellent customerservice through effective communication, reliability, knowledge sharing and being a key contributor. Understanding the different types of Contingent Workers and their requirements. Ensuring correct documents have been received to start the onboarding process and practice accurate data entry on the relevant systems. Creation of the worker's account within One Bank More ❯
Wakefield, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
support to all City & Guilds employees in relation to their IT equipment and associated software. As part of the team, you will be the face of IT , so excellent customerservice skills are essential. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of … you in your role. If this is required, please email; About the role You'll respond to, and track to all incoming calls, emails and IT enquiries to the Service Desk, triaging calls and ensure all relevant information is captured at point of logging. This will require you to resolve incidents at first point of contact, where possible, or … accurately assign to other resolver teams where appropriate. You will own the ticket life cycle making sure tickets are up to date and ensuring that the customer is informed of any resolution before the ticket is resolved and closed. You'll represent IT and City & Guilds in a professional manner at all times, with the focus on helping employees More ❯
North Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent CustomerService skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous CustomerService type employment would be encouraged to apply. Comprehensive Training More ❯
South Yorkshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day to day CE/CRM system issues, whilst providing support on a range … hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customerservice modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate … management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customerservice module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. More ❯
Portsmouth, yorkshire and the humber, united kingdom
Douglas Stewart EDU
portfolio within their account base. The successful candidate will develop key relationships across accounts and actively seek to understand their business requirements both short and long term, providing excellent customerservice in all transactions. The individual will be required to visit customers premises to discuss and present solutions and resources, and as presenting to educational establishments may be … time to. The successful candidate will form an effective team working alongside a Telephone Account Manager (TAM) and other stakeholders within the business. Responsibilities “Get the sale” using various customer sales methods (telephone canvass, cold calling, presentations etc.) Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness Work closely with colleagues in sales … Excellent communication skills, verbal, written and able to present to audiences large and small. Experience of working in a team and across departments Proven track record of delivering excellent customerservice Experience of strategic thinking that will enable the maximisation of Douglas Stewart EDU Ltd portfolio opportunities from the account base Sales experience preferable in a targeted sales More ❯