1 to 25 of 204 Customer Service Jobs in Yorkshire

ambitious organisation at a pivotal stage of its development. The business has experienced significant growth over recent years and is now investing in its customer service and customer experience capability to ensure it can scale successfully, integrate future growth and continue delivering exceptional outcomes for customers. … Head of Customer Service you will have the opportunity to build, influence and transform a function with genuine executive visibility and long-term career potential. This role will be office based in North Yorkshire. About the role: Reporting into the senior leadership team, you will take ownership ...

teams deliver value to their customers and the organisation. [FG4.1]Deloitte is at the forefront of transforming our clients’ industries through enhanced service delivery and operational excellence. Atlassian's Service Collection, encompassing Jira Service Management, Customer Service Management, and Assets, is a global leader … providing robust platforms for IT Service Management (ITSM) and Enterprise Service Management (ESM), enabling efficient service operations and exceptional customer experiences. Our practice works with clients across all industries to assess, design, implement, optimise and operate world-class Atlassian-based service management systems, helping them ...

Customer Service & Sales Associate (Italian Market) Hybrid Working Salary: £28,000 -£40,000 Our client is looking for a passionate and commercially minded Customer Service & Sales Associate to join their growing team. This is a fantastic opportunity for someone who thrives on building customer relationships … delivering exceptional service, and driving sales performance. Working within the Italian market, you'll be responsible for supporting customers throughout their entire journey, from initial enquiry and onboarding through to retention and upselling opportunities. The Opportunity As a Customer Service & Sales Associate, you'll play ...

Head of Customer Service role will manage a multi site, multi team operation spanning Customer Service, Order Management, Inbound Supply and distribution across the business. The role will also focus on the implementation of new EDI & CRM Systems Client Details Our Client is a market-leading … nationwide footprint, supplying thousands of customers through a complex multi-site production, warehousing and distribution network. Their success is built on operational excellence, customer focus and a commitment to delivering outstanding service across every stage of the supply chain. Description Develop and execute the customer service ...

assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the role: We're looking for an experienced Senior Customer Service Advisor to join our Commercial team in Doncaster reporting to the Head of Customer Service. In this key role, you will … bridge between customers purchasing via our e-commerce site and our internal operations. You will be responsible for handling complex order inquiries and escalated customer concerns, while driving process improvements. You will also support the wider team with e-commerce process training and adherence to ensure a consistently positive ...

Title: Customer Service Specialist Rate: £14.67 per hour Location: York Inside IR35 Do you have a passion for Customer Service, technology and want to start a career? This is an exciting Customer Support role that comes with full training and progression for the right candidate … responsibilities with the potential to secure permanency. The role: Our company is committed to providing a first-class service. We think, talk and act “customer”, not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across ...

public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. The Principal Service Desk Analyst, like theSenior and Service Desk Analyst, is there to achieve the resolution (both reactive and proactive) of problems throughout the information … incident reports, including the channelling of requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress towards service restoration. ThePrincipal Service Desk Analystis an escalation point for the Service Desk Teamand is required to deliver advanced problem resolution, working with ...

Shift Pattern | Average 40 Hours Per Week An exciting opportunity has arisen for a First Line Technical Support Advisor to join a growing and customer-focused telecommunications business based in West Hull . This role is ideal for someone with excellent communication skills, a passion for technology … issues are resolved efficiently. Working on a 4 on, 4 off shift pattern , you'll join a busy support team responsible for delivering outstanding service to both residential and business customers. The Role As a First Line Technical Support Advisor, you will be responsible for diagnosing and resolving ...

Title : Customer Service Representative Location : Leeds City Centre Pay Rate : 14.40p/hr Hours : Monday - Friday, (Apply online only) Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 6 months Start Date : October 12th 2026 We're passionate about making a difference … customers lives and we need people who share the same vision. As an Embark Customer Service Advisor, you'll be responsible for: Answering inbound calls in a polite a polite, courteous and timely manner from both direct customers and Independent Financial Advisers. Assisting customers with their accounts, updating ...

summary We are seeking an experienced and motivated IT Service Manager to join our Digital Services team at a pivotal time of digital transformation. This is an opportunity to lead the delivery, performance and continual improvement of critical digital services that support patient care and operational delivery across … performance standards, whilst supporting the successful transition of major digital programmes, including Electronic Patient Record (EPR) solutions, into business-as-usual operations. As IT Service Manager, you will provide operational leadership across service management functions including service delivery, service transition, digital major incident management, continual service ...

line management to a team delivering clinical and business application support, training and digital optimisation to Primary Care and N3i's wider contracted customer base. This role requires an experienced leader with a strong background in Primary Care clinical systems, service delivery and customer-facing support. Main … management of the DOTS team, including senior and specialist staff, ensuring capacity is matched to contracted demand and priority work. Delivery of the DOTS service against contracted deliverables, service levels and KPIs, with accurate and timely reporting to customers and to N3i leadership. Ownership of the customer ...

products sector. Supplying trade professionals and commercial customers across the UK, the business has built a strong reputation for reliability, technical expertise and outstanding customer service. Due to continued growth, we are seeking an experienced Technical Support Specialist to provide expert technical assistance to customers, installers and colleagues. This … excellent opportunity for a technically minded individual who enjoys problem-solving, delivering exceptional customer service and working with innovative products. The Role As a Technical Support Specialist, you will become a key point of contact for technical enquiries, helping customers and installers diagnose issues, configure products and achieve ...

your technical expertise and passion for sound to a global audio manufacturer whose products help power outstanding audio experiences around the world. Joining the Service Department, you’ll play a vital role in keeping professional audio equipment performing at its best—diagnosing and repairing faults, carrying out quality assurance … firmware updates, and providing trusted technical support. This hands-on opportunity is ideal for a methodical, customer-focused problem-solver who takes pride in technical excellence and wants to build their career within an innovative international business. You will need to be able to commute to Leeds ...

will work independently and as part of an established engineering team, providing reactive, maintenance, installation, commissioning and surveying services across an existing and growing customer base. You will be responsible for ensuring customers receive a high standard of technical service and customer care, acting as a professional … basic troubleshooting of fire and security systems. Complete preventative maintenance and field modifications. Diagnose and resolve technical issues efficiently and professionally. Maintain accurate customer service logbooks, PDA reports, compliance documentation and other required paperwork. Maintain effective communication with customers and the office to ensure issues are resolved ...

Working alongside our client, an established high profile global manufacturer and supplier of injection moulding machinery and bespoke automation, to source a site-based Service Hotline Engineer. Benefits: Profit share bonus scheme 25 days holiday plus bank hols Extra day off for your birthday Private medical insurance Life assurance … Long term service awards Employee assistance programme PerkBox Critical illness insurance Group income protection insurance Dental insurance Travel insurance Good pension scheme Death in service benefit Private healthcare Remit: Exceptional opportunity to join a leading organisation within CNC machine tools and factory automation, offering a permanent position with ...

Service Desk Analyst - 1st Line Salary - £29,000 Basic + Bonus York | Hybrid Working We're seeking a customer-focused IT Service Desk Analyst to provide first-line support across a busy and growing organisation. Key Responsibilities Act as the first point of contact for IT support … requests. Log, troubleshoot and resolve IT incidents and service requests. Manage user accounts, system access and IT equipment. Escalate complex issues to specialist teams. Deliver excellent customer service and meet SLA targets. What We're Looking For Strong customer service and communication skills. Knowledge ...

improving processes, developing teams, and driving operational excellence? We are seeking an ambitious Commercial Office Manager to lead our busy B2B office function, overseeing customer service, order processing, and day-to-day office operations. This is a key leadership role within the business and offers the opportunity … make a genuine impact on business performance, customer experience, and future growth. This position goes far beyond office administration. We are looking for someone who can bring structure, accountability, and continuous improvement to a well-established team while helping the business evolve through technology, systems enhancements, and operational efficiencies. ...

love the buzz of achieving goals, this could be the opportunity you've been looking for. Whether you've worked in retail, hospitality, customer service, or another customer-facing role, you already have the skills to succeed. At EE, we'll give you all the training, tools … asking the right questions Recommend products and services that genuinely improve their experience Help customers get the most from their technology Deliver an outstanding customer experience on every call Achieve individual and team performance goals You'll become an expert in our products and services, but more importantly ...

love the buzz of achieving goals, this could be the opportunity you've been looking for. Whether you've worked in retail, hospitality, customer service, or another customer-facing role, you already have the skills to succeed. At EE, we'll give you all the training, tools … asking the right questions Recommend products and services that genuinely improve their experience Help customers get the most from their technology Deliver an outstanding customer experience on every call Achieve individual and team performance goals You'll become an expert in our products and services, but more importantly ...

issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design … support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health and safety and equality practices Training Customer Service Practitioner Level 2. Upon completion there may be an opportunity for a full-time position. Apprenticeship Standard Customer service practitioner ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

ordinate a small team of administrators to work smart and efficiently? Do you want to work in our diabetes specialist nursing service including the co-ordination of our growing use of diabetes technology? If so, this is the role for you! Brief Description of the Role : You will provide … Specialist Nursing Services. Acting as Line Manager, the job holder will provide support to administration team members in delivering theirduties as agreed with the service priorities. Responsible for ensuring the wide range of secretarial and administrative duties are completed within agreed timescales and dealing with issues as they arise ...

friendly policies Flexible working options Wellbeing support initiatives Main duties of the job This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that maximises the use of digital tools and automation to maximise patient care and the overall patient experience. You will provide … three years of employment or training. Employment history: Please notify us of any employment gaps of 6 weeks or more. Person Specification Skills Essential Customer service orientation. Excellent communication and interpersonal skills. Problem-solving and organisational ability. Tolerance to fast pace working retaining professionalism to be able ...

Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Customer To further develop and maintain excellent client relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend client meetings as applicable. Preparation, control and monitoring of the service agreement in accordance with the client’s budgetary agreement. Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained ...

Position: Salesforce Technical Architect - Service Cloud & Agentforce Employment Type: Contract Start: ASAP(August/September 2026) Duration: 12 Months Location: West Yorkshire, UK – Hybrid (1–3 days per week onsite, with the remainder working remotely) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation … largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role – We are seeking an experienced Salesforce Service Cloud & Agentforce Technical Architect to lead the technical architecture for a major enterprise customer service transformation programme . This senior, hands‐on role ...