1 of 1 Customer Service Jobs in Kensington and Chelsea

Procedures in supporting staff and ensuring that correct escalation channels are followed. Main duties of the job The role will provide high quality customer service and will utilise excellent communication skills. The role is responsible for the provision of professional 1st line support to Royal Marsden Hospital Epic … users by telephone, e-mail, and self-service portal facilities. The role is also responsible for supporting patients who require assistance with their MyMarsden account via email or telephone. EPR help desk support will be sufficiently skilled to provide a high level of resolution to incidents and requests without ...