1 of 1 Customer Service Jobs in Leek

users, resolving hardware, software and connectivity issues quickly to ensure continuous business operations. Log, track and manage all incoming technical issues using the IT service-management system, escalating complex problems when necessary. Set up, configure and maintain vital workplace hardware including laptops, desktops, tablets, printers and scanners. Manage … other related equipment. Proven ability to diagnose basic technical issues and a structured approach to problem-solving in a fast-paced environment. Strong customer service skills with the unique ability to explain technical concepts clearly to non-technical staff. Able to work independently, manage competing priorities and recognise ...