11 of 11 Customer Service Jobs in Staffordshire

Technology sector. You will provide first line support including troubleshooting for Microsoft Dynamics 365 Business Central and Dynamics NAV/BC to a varied customer portfolio. You will be responsible for providing the customer with excellent customer service in line with Company Service standards … will ensure that any reported issues are logged, categorised, prioritised and contain as much information at first contact. You will work to Company Service Level Agreements and Key Performance Indicators providing a high level of customer service and professionalism. As part of the knowledge base process ...

dynamic, passionate team in the fast-paced world of telecommunications. Develop your skills in a supportive, collaborative environment while contributing to exceptional customer service. If you value collaboration, integrity, and growth, apply now! Role Conduct onboarding calls to obtain an understanding of customers requirements as per their contract Provisioning … orders with relevant KPIs and SLAs Log, categorise and prioritise customer tickets in line with relevant ticket branding and type Updating spreadsheets in line with orders to ensure that deals are tracked accordingly Work closely with the sales team, and other colleagues or distributors, in troubleshooting order problems Work ...

technical support and infrastructure solutions to small and medium-sized businesses. The organisation offers a collaborative working environment where knowledge sharing, continuous development and customer service are valued. The successful candidate will join a technical support team responsible for maintaining and improving customers' IT systems, both remotely … growing IT support team based in Stoke-on-Trent. This is a varied, hands-on role combining office-based technical support with visits to customer sites. The successful candidate will provide advanced technical support, troubleshoot complex IT issues and help maintain secure, reliable IT infrastructures for a range ...

Information Communications Technician Apprenticeship. You'll work alongside experienced ICT professionals, supporting colleagues across our care services and offices while developing the technical and customer service skills needed for a successful career in IT. You'll be involved in day-to-day IT support, setting up devices, maintaining … Provide first-line IT support to colleagues by phone, email and in person. Log, investigate and resolve IT support requests within agreed service levels. Escalate more complex technical issues to senior members of the ICT team. Configure and deploy laptops, desktops, mobile phones and tablets. Create, update and remove ...

checking out item issues, looking for directions and contact numbers. We cover all of the Uk, Scotland and Ireland. We also receive queries from customer service which may involve contacting Depots and distribution centres. Candidates need to be able to work Full time, any 5 days … Microsoft office skills are required i.e. filling in spreadsheets and navigating Internet explorer; They also need to have good telephone manner and preferably have customer service experience. Training is on the job and provided by an in-house trainer, we find it takes approx. 1 week. Requirements: Fully ...

that IT and telephony equipment is configured to the College Group requirements. The post holder will also have excellent communication skills and a strong customer service focus. You will need access to your own suitable transport to be able to visit sites across the Staffordshire region. Main Duties … such as open evenings and IT exams, when required. Prior notice will be given. Required Skills and Experience: Has excellent communication skills and a customer service focus. Has a working knowledge of modern computer software and hardware. Has an understanding of the Windows Server operating system. Is confident ...

Alarm Service Engineer/Field Service Engineer - Security Systems to £45k neg dep exp + generous benefits + vehicle Stoke-on-Trent/Midlands & North West Our client has been established for almost a decade and specialise in the provision of a range of solutions allied … continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated Field/Alarm Service Engineer - Security Systems to complement their professional team. The Alarm Service Engineer role will involve a varied mix of installation, commissioning, servicing, maintenance ...

Field Service Engineer - Security Systems c £34,000-£45,000 neg dep exp + generous benefits + vehicle Stoke-on-Trent/Midlands & North West Our client has been established for almost a decade and specialise in the provision of a range of solutions allied to the commercial security … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated Field Service Engineer - Security Systems to complement their professional team. The role will involve a varied mix of installation, commissioning, servicing, maintenance and fault finding across ...

progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between … testing, documentation, monitoring and governance standards. Plan and deliver application improvements in collaboration with stakeholders and colleagues, covering requirements, estimation, prioritisation, reporting, risk management, service improvement, knowledge sharing, coaching and continuous professional development. Please see the full Job Description for further details about the role and its requirements. Person ...

activities, and delivery. You will also contribute to a wide range of PMO-led initiatives spanning functions such as IT, operations, supply chain, logistics, customer service, finance, HR, sales, and business transformation. Travel will also be required. As a Project Manager, you will need to have/ ...

dynamic, passionate team in the fast-paced world of telecommunications. Develop your skills in a supportive, collaborative environment while contributing to exceptional customer service. If you value collaboration, integrity, and growth, apply now! Role Updating spreadsheets in line with order progression and attending meetings with Project Managers to ensure … systems and partners with which we work alongside. Cross communicating between UC Support and Sales where needed to ensure we deliver the customer’s expectations. The role has the potential of growing into its own role or the chance of progression throughout the sub-departments within the Unified Communication ...