8 of 8 Customer Service Jobs in Lincoln

Field Service Engineer – Lincolnshire Region Location: Lincolnshire (Field-Based) Job Type: Permanent, Full-Time, Day Shift Monday to Friday On-Call Requirement: Included (Rota-Based) Salary: Negotiable DOE An established and respected industry leader in specialist communication systems is seeking a proactive and skilled Field Service Engineer to … join their dedicated service team, covering the Lincolnshire area. This field-based role offers a varied and rewarding career opportunity for a technically minded individual who enjoys problem-solving, customer interaction, and working independently in dynamic environments. Key Responsibilities: Attend customer sites to investigate, diagnose and resolve … range of communication systems (including Warden Call, Nurse Call, and Door Entry). Carry out reactive and planned maintenance visits with a focus on customer service and technical excellence. Participate in a 24/7 on-call rota providing emergency support. Complete detailed reports outlining site issues, root More ❯

2ndLine Service Engineer A fantastic opportunity arisen for an 2ndLine Service Engineer to join national IT Support company based in Lincoln. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to … their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the … strongest of teams! As a 2ndline engineer your role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member More ❯

digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customer service, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customer service and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customer More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

you passionate about tech and eager to grow your skills in a dynamic environment? We're hiring an IT Technician for a thriving Managed Service Provider (MSP)! Your Role: Provide 1st and 2nd line support to clients Troubleshoot hardware, software, and network issues Assist with system upgrades, installations, and … configurations Deliver outstanding customer service What We're Looking For: Strong problem-solving skills and attention to detail Experience with Windows, Microsoft 365, and networking basics A passion for technology and helping others Relevant IT qualifications or certifications are a plus! Why Join? Career growth in a fast More ❯

digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customer service, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, buildin... More ❯

Overview: DCS Technology are proudly working in partnership with our client based in Lincolnshire. We're searching for a Service Desk Engineer to join their team due to organisational growth. What will you get up to? As Service Desk Engineer, you will be the first point of contact … office re-locations etc.) Review and track event logs Document procedures and processes. Resolve and diagnose technical issues with a focus on delivering excellent customer service. Develop and build technical knowledge/skills continuously to support first-time ticket resolution. Escalate identified recurring issues or potential operational risks to … practices with your team and wider business colleagues. What will you bring? (Experience and skills) A minimum of 2 years industry experience in a service desk or IT Support environment. Tech savvy with strong troubleshooting and problem-solving skills across Microsoft technology services. Deadline driven with the ability to More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯