4 of 4 Customer Service Jobs in Mansfield

more than one IT Support Engineer, for our growing busy Managed IT Services team! Both are exciting and busy roles, with varied activities, supporting customer end users and systems. Depending on skills, you might be more desktop support orientated, or have a wider IT Support Engineer role, covering MS … Cloud, Networks, Backups and Servers and Cyber Security. You will be a very customer focused IT Support Engineer, willing to grow your skills, in width and depth and who can take the lead in support fault fixing and support call completion. You'll be used to providing a caring … and professional experience to our Clients and users. We've been rated in the Top 50 Best Managed Service Providers in the UK.We're a skilled team, with a caring, friendly approach to our customers. We have a very customer-centric culture, focusing on delivering excellent service More ❯

access control as part of 1st Line support. Use technical specifications and potentially network diagrams or vendor documents to understand and resolve issues. Supporting customer via the Helpdesk. Support with clients SLA's by ensuring all customer issues are logged, prioritised and either resolved or escalate promptly. Using … of annual leave plus Bank Holidays Company events. Company pension Discounted or free food. Free parking On-Site parking. Desired Qualities, Skills and Knowledge: Customer service skills with a customer first attitude. Resilient, with strong prioritisation skill and ability to multi-task. A positive attitude and team More ❯

on issues to be passed onto the development team in order for fixes to be implemented. Role Help-desk duties Provide fast and friendly service through live support channels for priority customers, in order to immediately resolve urgent issues. Ensure that support tickets/calls are appropriately recorded and … logged within the help-desk system. Ensure that all queries are dealt on a daily/weekly basis in accordance with the relevant customer SLAs and to a high standard of satisfaction. Provide virtual training on software and software modules to a number of high-level customers using Microsoft … Start Date Monday, 9th June 2025 Desired Skills Communication skills Organisation skills Problem solving skills Team working Troubleshooting skills Multitasking skills High level of customer service Able to work independently Technical skills Proficient in Microsoft Office Self starter Motivated Punctual Ambitious Willingness to learn Positive & can do attitude More ❯

skill and be a proven perms recruiter that gets results Account management skills Proven record of success in B2B Target driven Excellent level of customer service Must be articulate and enthusiastic A self-starter with the desire to progress within their career 12 months experience in sales/ More ❯