1st Line IT Support
Mansfield, Nottinghamshire, United Kingdom
TurnerFox Recruitment
call to completion Updating the client on progress and timescales Logging and recording all issues Assigning calls to engineers and 3rd parties Providing excellent customer service Creating standard documentation on problem resolution and fixes The ideal candidate for the 1st Line IT Support role will have: Experience within … a fast faced customer service role Ability to work on their own, as part of a team, and under pressure Good time management and ability to prioritise An interest in problem-solving with hardware, operating systems, and software packages Excellent communication skills, both written and verbal Flexibility to more »
Employment Type: Permanent
Salary: £23000 - £26000/annum Depending on expereince
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