Service Desk / IT Support
- Hiring Organisation
- Kinetic Office Recruitment
- Location
- Mansfield, Nottinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £26000 - £30000/annum including on call allowance
Service Desk Associate/IT Support Mansfield, hybrid – 1 day per fortnight in the office for meetings etc Basic £26,000 - £28,000 plus on-call allowance 37.5 hours - Monday – Friday, plus 1 in 4 “on-call” weekends Overview: The Service Desk Associate role provides 1st technical support … external customers, helping resolve day to day IT issues & service requests. This role is key in delivering a positive support experience & ensuring problems are accurately logged, triaged, resolved or escalated. The role includes working with end users, customer based IT teams and assisting with various systems and technologies. ...