1 to 25 of 39 Customer Service Jobs in Nottinghamshire

any adjustments to assist you in applying for this role, please contact the email associated with this advert We are looking for an exceptional Customer Service Representative to join our Head Office team to provide a consistently effective, efficient and highly professional customer service to all … and external customers on mortgage related activities. You will provide excellent telephony support directly to our mortgage customers therefore great communication skills, first class customer service and the ability to work in a fast-paced environment is key for this role! You will join an open and inclusive … for driven and enthusiastic team members who want to be part of something brilliant!! Heres a taste of what youll be doing as a Customer Service Representative - We are looking for positive and engaging team members to support our customers by delivering an exceptional customer experience by more »

Service Delivery Coordinator Location: Bilsthorpe, Newark, NG22 8UA, UK Salary: Competitive + Benefits Contract: Permanent Contract Hours: Part time - 20 hours per week Service Delivery Coordinator - Benefits: A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase with length … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role: To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »

over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact for more »

This position leads the end-to-end development of high-value accounts, as well as the share gain for substantial opportunities within the existing customer base, while delivering excellent customer service to encourage repeat business. THE ROLE The Technical Sales Account Manager will deal with enquiries for … new opportunities. Proactively build the new business pipeline by following up on market generated leads and literature requests. Co-ordinate actions needed to solve customer QCD (quality, cost, delivery) problems to maintain soundly based business relationships and maximise sales opportunities. Qualify new prospects then manage the handover stage for … the Sales Engineer providing support to them through to close. Monitor, report on market and competitor activities. Gather customer feedback and share with the field sales and marketing teams to ensure a focused and dynamic level of customer service and learn about the market. Build professional relationships more »

join this team as a Level 3 Data Administration Apprentice. As part of this role, you'll be at the forefront of providing expert customer sales and service support across multiple channels, including telephone, email, and live chat. You'll have the opportunity to not only assist customers … but also identify and capitalise on additional sales opportunities. From coordinating quality control and service requests to reporting trends and escalations, you'll play a crucial role in ensuring customer satisfaction and operational efficiency. In addition to this, you'll enjoy a range of benefits, including an indoor … staff discount on accessories, and access to an onsite training zone. If you're ready to dive into the world of data administration and customer service, this apprenticeship opportunity is perfect for you! In this role, youll work towards your Level 3 Data Essentials Apprenticeship, delivered by our more »

Nottingham Job Type: Full-Time Permanent The Role: To provide end-user 1st line Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. Duties: Provide technical support to the MTVH business customers via telephone and instant chat, logging all tickets within … ServiceNow. Provide high levels of customer service and manage expectations on each and every contact, ensuring that our users are satisfied with their experience. Take ownership of user Incidents and/or Service Requests, prioritize them based on an impact assessment and if applicable, resolve them within … the agreed Service Levels. Analyse user Incidents and Requests quickly & effectively to either resolve tickets or triage them onwards to other teams to ensure swift resolution. Log, process and escalate more complex tickets to third-party providers, retaining ownership of these tickets and escalating where necessary. Provide technical administration more »

develop with the business. This is a critical role supporting the front-line Sales Team by assisting in the design, costing and preparation of customer quotations, working with both the Sales and Technical team to ensure our proposals meet the customer requirements competitively. As well as supporting proposals … where necessary. The ideal Candidate: The ideal candidate will be able to demonstrate the following competences: Responsibility Collaborate with the team to deliver excellent customer service at all times. Manage the on-vehicle Sales Order Processing (SOP) inbox, check system designs and BOMs, populate and issue Workshop Request … of orders. Generate completion paperwork. Support the Head of On-Vehicle Sales, Key Account Managers and Business Development Managers, by designing, costing and creating customer proposals for their managed and target customer accounts. Serve as the first point of contact for clients seeking service advise or technical more »

Were looking for an experienced and ambitious Service Manager to work at our Nottingham Motorstore. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening hours. About the role As a Service Manager for Arnold Clark, you will have full … responsibility for delivering consistently excellent customer service and making sure both the retail area and workshop are maintained to the highest standards. As well as managing and coaching staff, setting goals and objectives, and making sure youre compliant with policies and procedures, youll ensure the daily smooth running … This role would suit an experienced automotive manager with lots of fantastic ideas and a proactive, positive attitude. Day-to-day duties Managing a service team of technicians, advisors and support staff, and making sure productivity and efficiency targets are achieved. Making sure all the servicing work that takes more »

solutions, incorporating digital marketing, events, content marketing, and PR initiatives. Tech market insight: Conduct in-depth market research within the IT sector to understand customer needs, preferences, and trends. Analyse competitor products, brands, and positioning to identify opportunities and threats, providing actionable insights for Jigsaw24. Product and service … for Jigsaw24's portfolio. Tailor messaging to resonate with the varying IT, purchasing, and end-user audiences, aligning with user personas and addressing specific customer requirements. Sales enablement: Equip internal sales teams with essential tools, training and materials for effective product selling. Develop and manage sales training and presentations … emphasising the unique value proposition of Jigsaw24. Customer engagement: Plan and execute IT-specific customer engagement initiatives, such as webinars and workshops, fostering relationships with existing IT clients to drive adoption and loyalty. Business growth strategies: Leverage insights from market research and customer engagement to formulate strategies more »

IT Service Desk Technician Newark based, Full Time, Permanent £Attractive DOE THE BENEFITS The benefits for the successful IT Service Desk Technician include: Office based 23 days (FTE) annual leave plus bank holidays Annual leave trading scheme Contributory pension scheme HealthPlan cashback scheme Permanent health insurance scheme Death … in Service benefit THE ROLE The duties of a IT Service Desk Technician will include: Provide an excellent first point of contact within I.T. for all enquiries. Record, prioritise, assign, and manage all requests and incidents reported to the service desk. Exceed customer expectations and communications … of our systems. Setup, provide and maintain I.T. equipment for staff members. Ordering of hardware and software. THE CANDIDATE The ideal candidate for IT Service Desk Technician will have excellent customer service skills and an ability to communicate information to colleagues with varied levels. The following experience more »

marketing data, collaborating with sales teams to cleanse account data, and liaising with data providers to ensure access to the most relevant contacts in customer and target accounts. Key duties and responsibilities are : Analyse marketing data to extract actionable insights and inform strategic decision-making. Collaborate with sales teams … KPIs. Conduct regular audits to identify and rectify data inconsistencies, duplicates, and errors. Implement data enrichment strategies to enhance the depth and accuracy of customer and prospect profiles. Stay informed about industry trends, best practices, and emerging technologies in marketing analytics and data management. Provide actionable recommendations to improve … campaign effectiveness, audience targeting, and customer segmentation. Collaborate cross-functionally with marketing, sales, and IT teams to streamline data processes and ensure alignment with business objectives. Ensure compliance with relevant data regulations, including GDPR and PECR, by implementing and maintaining data protection measures and processes. Work closely with our more »

of delivery to customers and the reverse logistics process. Key duties and responsibilities are: Acting as the first point of contact for customers Providing customer assistance in the return of faulty and non-faulty goods. Keeping our customer up to date on the latest tracking/delivery information. … Liaise with our courier partners to provide swift resolutions to escalations from our internal teams and customers. Make decisions around re-shipping orders to customer in the event of a delivery failure. Ensuring special ‘rollout’ projects are monitored and deliveries are made on time. Rectifying deliveries that are already … the logistics network. Raise insurance claims with the carriers and track the claim through to completion. Checking courier invoices for completeness and accuracy. Issuing customer credits and returning stock back to our inventory system. Cover for other team members as appropriate. Skills, knowledge and experience: Use of computerised inventory more »

call to completion Updating the client on progress and timescales Logging and recording all issues Assigning calls to engineers and 3rd parties Providing excellent customer service Creating standard documentation on problem resolution and fixes The ideal candidate for the 1st Line IT Support role will have: Experience within … a fast faced customer service role Ability to work on their own, as part of a team, and under pressure Good time management and ability to prioritise An interest in problem-solving with hardware, operating systems, and software packages Excellent communication skills, both written and verbal Flexibility to more »

play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupport Engineer, to support the Service Desk team with exceptional customer service and … whilst providing expert first line support to our customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn new … technologies and skills to drive your career forward. Have you got service desk and/or customer support experience? Are you looking for a new opportunity and challenge? How about joining an organisation whose clients include industry giants such as JCB, Tesco and Stobarts? What will you be more »

the Microsoft Power Platform to deliver solutions.You will gain experience of configuring the platform and develop code (in C#, Typescript and ReactJS),to meet customer requirements. You will be involved in supporting customer solutions. Role Monitoring the support queue and investigating any customer issues Configuring the Microsoft … Platform Writing code to meet customer requirement. Talking to customers and gathering customer requirements Training BSc (Hons) Digital and Technology Solutions (Software Engineering) Day Release Study at Nottingham Trent University at NTU Clifton campus We hope after you have completed your apprenticeship, you will stay working with Vigence … Closing Date Saturday, 18th May 2024 Start Date Sunday, 1st September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications English GCSE or equivalent, grade more »

to be part of the Assistive Technology (AT) Team providing a 24/7 high quality and professional assistive technology and out of hours service to private customers and through corporate contracts. To receive calls from Nottingham on Call (NoC) customers and based on the information received, determine the … appropriate response in accordance with procedures and instructions. About You The ideal candidate will have: Experience of delivering service to vulnerable groups within the community and an understanding of services available Self-Motivation and able to work with minimum supervision Empathy and Sensitivity towards meeting the needs and aspirations … and we encourage you to apply as soon as possible. If you have any technical issues when completing your application, please contact our Employee Service Centre:? https://emss.freshdesk.com/support/home By applying to this job, you agree to our? Terms & Conditions. Keywords: vulnerable, tenants, support more »

the market leader within its field and rightly prides itself on its cutting-edge services and technology. They are currently looking to expand the Service Desk team by employing individuals with an excellent customer service attitude and a working knowledge of IT. Please note this role does … a love of helping people solve problems. Full training on all products will be given. The role is to provide 1st line support and customer care to external customers from within a variety of sectors, this will include support on bespoke products alongside technical support on Microsoft products and … cover (1 weekend in 4) with time off in lieu. This position presents a superb opportunity for a structured career in a first-line Service Desk/IT support as it provides ongoing training and personal development enabling career progression. Our client is looking for passionate and committed people more »

Field-Based Forklift Service Engineer Location: Nottingham and surrounding areas Are you a skilled and experienced Field-Based Forklift Service Engineer with a passion for engineering? Join Jungheinrich, a global leader in material handling equipment and solutions. We are currently looking for a Field-Based Forklift Service … on a variety of Jungheinrich equipment Carrying out a range of diagnostics Ensure strict adherence to health and safety regulations a Maintain documentation of service activities, including reports on repairs, inspections, and preventive maintenance. Communicate with customers on-site ensure a high level of customer satisfaction. Qualifications and … a Mechanical or electrical engineering role Experience with diagnostics Full UK Drivers Licence Excellent problem-solving skills and attention to detail. Effective communication and customer service skills. Ability to work independently and manage time effectively while in the field. Benefits: 25 days holidays, plus 8 bank holidays Stakeholder more »

of their IT team, providing onsite and remote support and maintenance of software, hardware, and the company intranet. Help deliver a reliable and efficient service for IT users in this engaging role! Join one of Nottingham's leading employers catering to thousands of users, where you'll be a … contribute to the team's groundbreaking achievements. Role & Skills: - Provide technical support and maintenance of desktop, mobile devices, peripherals, and software to deliver exceptional service to our client's IT users. - Organise the configuration, delivery, and installation of hardware and software, ensuring users can function efficiently. - Assist in delivering … small to medium-sized IT projects involving the company's network infrastructure and desktop estate. - Provide a "customer-first" approach to ticket management, adhering to our client's IT standards for service excellence. - Offer informal training and coaching to IT users, helping them master new systems and tools. more »

managed services provider that specialises in delivering innovative solutions to help organisations optimise infrastructure. With a strong commitment to excellence and a focus on customer satisfaction, they pride themselves on creating a dynamic and inclusive workplace. As they continue to grow, they are seeking passionate individuals to join their … Apprenticeship , delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Monitoring and managing the unassigned workload with the Service Desk Resolving 1st and 2nd line technical issues over the telephone, via email, or live chat, in a friendly and professional manner for Littlefish … customers Providing exceptional customer service and managing customer experience throughout incident and request lifecycle. Prioritising, progressing, and monitoring IT incidents and requests to ensure they are resolved within the agreed timescales. Working on specific IT projects for customers as directed by the Management team. EG assisting with more »

are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … influential in driving tooling and diagnostic sales across our TPS network. This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for tooling and diagnostic sales. Monitor progress against more »

James Adams is seeking a highly motivated and customer-focused Desktop Support Technician to join my clients growing IT team. You will be responsible for providing Desktop support to our internal users, resolving technical issues, and ensuring a smooth user experience. This is a permanent position working onsite in … user accounts, laptops (including set-up, deployment, and decommissioning), and mobile devices. Manage user access and permissions through Entra ID and Intune administration. Utilize Service Now to effectively log, track, and resolve user tickets and manage IT assets. Collaborate with the Cybersecurity team on security incidents, demonstrating familiarity with … Azure (familiarity is a plus). A strong understanding of laptop hardware and software configuration. Knowledge of Entra ID and Intune administration. Proficiency with Service Now for ticketing and asset management. Basic understanding of cybersecurity concepts and familiarity with security tools like Crowdstrike and Zscaler preferred. Experience with Ubiquiti more »

your mental wellbeing approved by the NHS My Eva – an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including – Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for … to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st and 2nd line service desk team. Installing and configuring operating systems and other applications. Maintain and upgrade the IT infrastructure across the IT estate. (Servers, Storage and End … forward change at Buzz’s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with proven more »

Loans and work experience opportunities for adults and young people. As the ICT Co-ordinator your duties will include; Providing a quality ICT support service to both learners and staff Maintaining and developing the organisations website, hardware, software, network, and other computing equipment. Providing personal user support and help … desk service to all users, at various levels Maintaining the company intranet and update as and when required using SQL, HTML and ASP Monitoring the systems performance and undertake maintenance and upgrades that are required. Ensuring that the IT function is GDPR compliant Maintaining regularly audit and update all … you MUST have the following: Recent and relevant experience in a 1st/2 nd/3 rd Line ICT Support role with excellent customer service skills Experience of Microsoft Server and Office 365 Advanced knowledge of Microsoft Operating Systems and common applications (particularly Microsoft Word, Excel, Access more »

our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Ted Baker, Selfridges, Dufry (World Duty Free Group), Seasalt, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet … expanding team. This full-time position operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical … challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Here's what you'll be doing? As a member of our accomplished team more »