21 of 21 Customer Service Jobs in Nottinghamshire

Customer Service Agent - Temporary Contract Location: Nottingham Contract Length: 10 weeks Start Date: Monday 2nd February 2026 End Date: Sunday 12th April 2026 About the Role As a Customer Service Agent , you'll deliver exceptional reactive and proactive support through our Live Chat function, using … Sales through Service' ethos. Reporting to the Customer Service Team Manager, you'll be part of a dynamic team focused on providing award-winning service and optimising customer value. Key Details Shifts: 4 on/3 off or 5 on/2 off (TBC) Includes ...

Customer Service Representative – Nottinghamshire – £23,800 Are you digitally confident, customer-focused, and passionate about helping users get the best from innovative technology? We are looking for a Customer Service Representative to join our client’s team, providing first-line online support. In this role … training and development A collaborative and supportive working environment Responsibilities: Providing first-line digital support for enquiries using online portals and diagnostic tools Taking customer calls, offering clear advice and guidance Advising customers on efficiencies and best use of products Identifying and responding to any applicable ‘first fix’ solutions ...

schools as part of a wider IT team Key Responsibilities: Provide first and second line IT support via on-site visits, phone, email, and service portal. Support IT systems, networks, and a wide range of devices including printers, projectors, whiteboards, and wireless technologies. Ensure excellent customer service when managing incidents and service requests. Work within ITIL processes including incident, change, and service request management. Maintain accurate records of IT assets and configurations. Support evening events when required and assist with IT inductions for new staff. Uphold safeguarding responsibilities at all times. About You: Previous ...

Consultant Location: Nottingham (onsite) Role Type: Contracting The Role As a Sprinklr Implementation Consultant, you will play a pivotal role in delivering enterprise-grade customer experience solutions for a major client within a fast-moving industry sector. You will work with cutting-edge cloud technologies, helping the organisation optimise … customer engagement, streamline omnichannel communication, and improve service performance through Sprinklr Modern Care and related systems. You will lead the design, configuration, and integration of Sprinklr capabilities into complex technology landscapes, ensuring seamless alignment with business needs while providing expert consultancy to stakeholders across the organisation. Key Responsibilities ...

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues … hour (18:00-06:00). Working hours: Sunday-Thursday, 21:45pm-5:45am. Key Duties of a Stock & Systems Administrator: Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes. Respond to a wide range of customer queries promptly, providing solutions ...

systems and support. Diagnose and fix hardware, software, and network problems for users. Manage and deliver of site-related projects, initiatives, and office moves. Service desk escalation point for assigned offices. Contribute to projects as required relating to new technologies or office requirements. Prioritise the workload and communicate well … with colleagues on agreed deadlines. Resolve tickets that are escalated to onsite support and reduce tickets to the service desk through proactive support and management of systems in assigned offices. Actively contribute to problem management and knowledge transfer Work closely with the Service Desk to feedback on support ...

experienced Business Analyst with strong D365 expertise to support a major transformation programme. Key Responsibilities Conduct comprehensive 'as-is' process mapping across current sales, customer service, and field service functions. Perform detailed gap analysis between existing business processes and the current D365 system build. Identify and communicate … programme in maintaining a clear scope and robust change management approach. Skills & Experience Required Proven experience working with Microsoft Dynamics 365, specifically across Field Service and Sales modules. Strong background in process mapping, gap analysis, and operational optimisation. Excellent understanding of scope control and change management principles within complex ...

Newark- £28K Provide first-line technical support to internal users across multiple sites Opportunity to gain an ITIL Level 3 qualification Mix of service desk work, hardware/software support, and basic network/server monitoring Flexibility required for occasional out-of-hours work linked to major ICT projects … supporting a well-established, forward-thinking public sector organisation with a strong people-first culture. They pride themselves on delivering a high-quality service to internal users and the wider community, with a real focus on employee wellbeing, development, and professional growth. The organisation fosters a supportive and inclusive ...

join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities Provide responsive support … deployment Proficiency with AD, Azure/Entra ID, M365, Teams, SharePoint Solid understanding of SCCM, Intune, and device management best practices Excellent communication and customer service skills Ability to work effectively as part of a team in a fast-paced environment Must be available on a temporary basis ...

join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device … first- and second-line fix capabilities. Compliance & Best Practice: Work in line with IT compliance standards, BCP/DR principles, and industry best practices. Customer Service & Communication: Deliver excellent support to users of varying technical ability, communicating clearly and professionally. Stakeholder and Supplier Management: Collaborate with internal teams ...

installation checks. Support Active Directory and Microsoft 365 administration tasks. Manage device updates and configurations via SCCM and Intune . Respond to incidents and service requests promptly, maintaining clear communication. Document processes and contribute to knowledge base articles. Skills & Experience Previous experience in desktop support within an enterprise environment. … Familiarity with Windows 10/11, Microsoft 365, and Active Directory. Basic SCCM and Intune knowledge. Strong troubleshooting and customer service skills. Contract Details Rate: Up to £200 per day (Inside IR35) Duration: 4 months (extension possible) Location: North Nottingham (on-site, 5 days per week) Positions Available ...

umbrella) Expenses: Mileage and parking claimable Overview We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Nottingham area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops , including component replacement and hardware … level troubleshooting. HP/Lenovo SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service ...

knowledge articles. Provide feedback for, and contribute to, continuous improvement within the team. The ideal candidate for the role of Technical Support Engineer Excellent customer service skills Previous experience within a technical support role A keen interest in developing skills within IT/Technicalindustry Good communication skills, both ...

from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards. But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because ...

from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards. But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because ...

Data, Cyber, BA/PM roles Transformation & Change Change Managers, PMO, Programme/Project Managers, Business Transformation Corporate & Professional Services HR, Finance, Governance, Compliance, Customer Services Key Responsibilities: Managing a full 360 Public Sector Recruitment desk across perm or contract/interim markets Growing and nurturing relationships with existing ...

desktops, working under the guidance of senior technicians as required. HP or Lenovo SQ training is desirable but not essential. Key Responsibilities Attend designated customer sites to perform laptop and desktop break/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting … Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS updates, branding, and other tasks Maintain safe working practices and report issues to the support line Deliver professional customer ...

CCTV systems. Learn to configure and troubleshoot security equipment and software. Support senior engineers on-site and follow health and safety guidelines. Provide excellent customer service during installations and call-outs. Requirements A keen interest in technology and security systems. Basic electrical or technical knowledge (desirable ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes ...

network. Our mission is to evolve, manage, and maintain the network of choice for the commercial finance broker with a duty of care, best customer outcomes and the needs of the SME at the heart of all they do. Building long-term broker-client relationships in an industry that … representatives are aware of any changes made. Maintain the firms compliance with Consumer Duty and report any concerns to the Head of Compliance. Research customer complaints and queries in line with the firms Consumer Duty obligations. Complete data related queries in line with the firms Data Protection obligations. Assist ...

define and drive data practices, standards and capabilities that enable actionable insights from enterprise operational data. Your work will directly impact efficiency, customer outcomes and regulatory compliance. Key Responsibilities Lead the data strategy for OpEx mining and analytics across UKI. Identify process inefficiencies and performance gaps using advanced analytics. … Deep understanding of Business Process Architecture and value stream management. Exceptional stakeholder management and technical leadership skills. Experience in underwriting, claims, policy admin, or customer services is a plus. Key Interfaces You'll collaborate with senior business unit leaders, product owners, agile coaches, data and AI engineering teams ...