2 of 2 Customer Service Jobs in Marlow

on providing advanced technicalsupport for cloud-based systems and services As a Cloud Marketplace 2nd Line Support Analyst , you'll be responsible for: Respond to 2nd line support issueswithin customer Service Level Agreements (SLAs) Diagnose and resolve technical problemsrelated to cloud services, including issues with virtual machines, storage, and networking Monitor cloud systemsand proactively identify and resolve issues … Escalate unresolved issuesto 3rd Line Support or Cloud Service Providers Document all support activitiesand maintain a knowledge base of common issues and solutions Collaborate with cross-functional teamsto manage and deploy cloud solutions We'd love you to have Strong knowledge of cloud platforms(e.g., AWS, Azure, Google Cloud) Experience with C#, MVC including RESTful API development and consumption More ❯

solutions business. This passionate, numerate individual will work closely with our credit, finance and sales teams to maintain credit risk controls within an existing framework and provide a unique service to our customers. As a Credit Risk Operations Executive, you'll be responsible for: Management of the Credit Assessment mailbox - delegating emails based on approval levels and allocation in More ❯