Technical Support Engineer
Brecon, Powys, Wales, United Kingdom
Sanderson Recruitment
to £35,000 Full UK driving licence is required A long-standing IT Services business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Technical Support Engineer (primarily focused on the Microsoft platform). Working alongside a small … team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. Deliver IT projects (e.g. email migrations, Intune … Ensuring IT systems meet industry best practices. Managing client expectations and ensuring timely resolution of issues to their satisfaction. Technical Support Engineer Experience Required: Similar experience working in a customer facing IT support environment. Excellent communication (verbal and written) and customer service skills. Extensive experience delivering IT support via remote and on-site methods. Expert knowledge of More ❯
Employment Type: Permanent
Salary: £35,000
Posted: