Customer Service Jobs in Wales

1 to 25 of 113 Customer Service Jobs in Wales

Customer Service / Sales Support Exec - Global Leader. Hybrid

Caerphilly, Mid Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
a $9 billion leader that can provide you with stability and exciting challenges, wed love to hear from you. The Role at a Glance: Customer Service/Sales Support Exec Caerphilly Office Based 3 Days Per Week/Hybrid Working Competitive Market Salary Plus Excellent Company Benefits Including … chemicals & ingredients used in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software, Export Trade. As a Customer Service/Sales … Support Exec, you will be the first point of contact for our customers and a vital part of our fantastic Customer Service team. As the face of our business, you play a key role in building loyalty and trust. What your day might look like: Working closely with More ❯
Employment Type: Permanent, Work From Home
Posted:

Client Relations Manager / Sales Administrator

Bridgend, Mid Glamorgan, Wales, United Kingdom
Flotek
sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As part of our growth plans, we're seeking an experienced customer relations individual … that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do. Key Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell and … orders for existing clients Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

IT Delivery Engineering Manager

Bridgend
Bluetown
locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. We are looking for an enthusiastic cloud focussed specialist with a passion for customer service with … to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a customer-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go … above and beyond to exceed customer expectations. Collaborate closely with clients to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit More ❯
Employment Type: Permanent
Salary: £40,000 - £45,000
Posted:

IT Delivery Engineering Manager

Bridgend, Mid Glamorgan, Wales, United Kingdom
Flotek
locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. We are looking for an enthusiastic cloud focussed specialist with a passion for customer service with … to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a customer-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go … above and beyond to exceed customer expectations. Collaborate closely with clients to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Technical Compliance Engineer (French or Finnish) UK

Wales, Yorkshire, United Kingdom
Gaming Labs International
global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 475 jurisdictions worldwide. Why You Should Work Here Our employees are at the heart of everything we do … company culture focused on employee development and career enhancement. Our team members can communicate and collaborate with colleagues around the world. Duties & Responsibilities : Provide customer service/support to regulators and suppliers Conduct evaluations of submission files, identifying any areas of regulatory concern and provide related determinations. This … acceptable in lieu of the educational requirements Must possess good analytical skills Must have great written and oral communication skills, including a passion for customer service Must have the ability to quickly assess issues, find solutions, and analyse the results Must have the ability to multi-task and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Engineer - Security

cardiff, united kingdom
Johnson Controls
Service Engineer – Security What can Johnson Controls do for you? At Johnson Controls, we offer you a chance to be part of an innovative team shaping the future of a world that’s secure, comfortable, and sustainable. We are dedicated to enhancing how people live, work, and play, consistently … creating exciting opportunities for our employees to grow and thrive. What you will do As a Service Engineer, you will play a crucial role in servicing top-tier Security Systems, including CCTV and Access Control Systems. Successful candidates will uphold industry standards while delivering exceptional customer service … Ayrshire & Dumfries region. Join a market-leading brand, ADT Fire & Security, where your career opportunities are unmatched. How you will do it Deliver outstanding customer service to exceed internal and external expectations, building and nurturing effective customer relationships. Service devices responsibly, prioritizing safety to prevent injuries More ❯
Posted:

Service Engineer - Security

Cardiff, South Glamorgan, United Kingdom
Johnson Controls, Inc
Service Engineer - Security What can Johnson Controls do for you? At Johnson Controls, we offer you a chance to be part of an innovative team shaping the future of a world that's secure, comfortable, and sustainable. We are dedicated to enhancing how people live, work, and play, consistently … creating exciting opportunities for our employees to grow and thrive. What you will do As a Service Engineer, you will play a crucial role in servicing top-tier Security Systems, including CCTV and Access Control Systems. Successful candidates will uphold industry standards while delivering exceptional customer service … Ayrshire & Dumfries region. Join a market-leading brand, ADT Fire & Security, where your career opportunities are unmatched. How you will do it Deliver outstanding customer service to exceed internal and external expectations, building and nurturing effective customer relationships. Service devices responsibly, prioritizing safety to prevent injuries More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Global Head of Customer Services

Caerphilly, Wales, United Kingdom
Nextbase
//nextbase.com/about-us/. About the Role We are looking for an organised, detail-oriented individual to join the Global Customer Services team as our Global Head of Customer Services reporting to Executive Management. The Global Head of Customer Services must have a … strong focus on delivering an exceptional customer experience at every touchpoint. This role is responsible for driving the vision, building scalable processes and driving cross-functional initiatives that ensure support interactions consistently reflect our customer-first values. The responsibilities of the Global Head of Customer Services will … interact with and support our customers. To be successful in this role you will need to embrace the challenge of constantly gathering and analysing customer feedback and developing systems and processes that supports them globally in terms of support of installation, setup, use and upgrade of Nextbase solutions across More ❯
Posted:

Global Head of Customer Services (Caerphilly)

Caerphilly, Wales, United Kingdom
Nextbase
//nextbase.com/about-us/. About the Role We are looking for an organised, detail-oriented individual to join the Global Customer Services team as our Global Head of Customer Services reporting to Executive Management. The Global Head of Customer Services must have a … strong focus on delivering an exceptional customer experience at every touchpoint. This role is responsible for driving the vision, building scalable processes and driving cross-functional initiatives that ensure support interactions consistently reflect our customer-first values. The responsibilities of the Global Head of Customer Services will … interact with and support our customers. To be successful in this role you will need to embrace the challenge of constantly gathering and analysing customer feedback and developing systems and processes that supports them globally in terms of support of installation, setup, use and upgrade of Nextbase solutions across More ❯
Posted:

Second Line Support Engineer

newport, wales, united kingdom
Hybrid / WFH Options
Peaple Talent
a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with customers via multiple channels (including phone, email, chat and service portal) Develop a good understanding … of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active Directory, desktop/laptop hardware, VPN technologies, M365 More ❯
Posted:

Customer Support Technician (IT Helpdesk)

Pencoed, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Pure Recruit
is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. … First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and More ❯
Employment Type: Permanent
Salary: GBP 26,000 - 29,000 Annual
Posted:

Customer Support Technician (IT Helpdesk)

Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Pure Recruit
is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. … First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and More ❯
Employment Type: Permanent
Salary: £26000 - £29000/annum
Posted:

CCTV Engineer

Wrexham, Clwyd, United Kingdom
TurnerFox Recruitment
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Employment Type: Permanent
Salary: £36000 - £40000/annum
Posted:

2nd Line Engineer

newport, wales, united kingdom
Hybrid / WFH Options
Peaple Talent
This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customer service to clients. The successful candidate has to have vast experience with Microsoft technologies. The Role: Engage with customers via multiple channels (including phone, email, chat … and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active More ❯
Posted:

Customer Service Advisor

Cardiff, Wales, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You … be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships More ❯
Posted:

Customer Service Advisor

Penarth, Wales, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You … be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships More ❯
Posted:

Customer Service Advisor

Barry, Wales, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You … be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships More ❯
Posted:

Customer Service Advisor

Newport, Wales, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You … be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships More ❯
Posted:

Customer Service Advisor

Dinas Powys, Wales, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You … be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships More ❯
Posted:

Customer Service Advisor

Tredegar, Gwent, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Advisor

Merthyr Tydfil, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Advisor

Caerphilly, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Advisor

Bargoed, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Advisor

Aberdare, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Advisor

Ystrad Mynach, Gwent, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
Wales
10th Percentile
£15,052
25th Percentile
£23,504
Median
£25,087
75th Percentile
£25,087
90th Percentile
£28,000