1 to 25 of 75 Customer Service Jobs in Wales

provide you with stability and exciting challenges, whilst supporting your personal growth and career ambitions, we'd love to hear from you. Role Info: Customer Service Representative - Temp Contract Until December (With Potential to Extend into Full Time Position) Caerphilly at Least 2 Days Per Week/Home … what we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products. As Customer Service Representative, you'll be the first point of contact for our customers. As part of our Customer Service team, you … our business and essential in building loyalty and trust. Key Responsibilities: + Working closely with your Account Manager to build relationships with your dedicated customer base, maintaining and growing customer accounts + Providing first class service by talking directly and honestly with our customers and developing a more »

Consumer Services Coordinator with German, plus English language skills, to join the Cornwall based team. We are keen to hear from those with excellent customer service and communication skills, outstanding attention to detail, a proactive approach and excellent IT skills. Experience & Qualifications Fluent English and German language skills … are essential. Spanish skills are desirable. Previous experience in an office-based customer service role Communicates with clarity, expressing information and key points clearly Establishes strong, positive relationships with customers and employees Extremely IT literate (Email and Excel essential) Excellent collaborator who relates to others in a confident … Outstanding attention to detail and accurate reporting Willingness to resolve anomalies through investigation and problem solving Results driven, setting high standards for quality and customer satisfaction Perks & Benefits: We are a family who prides ourselves on valuing team members. Offering a fun, energising, motivating environment with great benefits and more »

Work from home with Amazon! Role: Virtual German Customer Service Associate Location: In your home! UK Pay rate: £13.50 per hour 40 hours per week 5 days from 7 Contract: Full time Permanent Amazon is looking for an, articulate, detail-oriented and disciplined people-person who can deliver … great customer service in a virtual (Work from Home) environment. This is a chance to join a company completely focused on delighting customers and making their lives easier. So, what will you do as a Virtual Customer Services Associate? Working virtually as part of our Shipping and … Delivery Support team, your role will be a critical part of Amazon's mission to be earth's most customer-centric company. You will act as the first point of contact for drivers, troubleshooting their delivery queries through phone, chat and e-mail, while gathering feedback about the delivery more »

Work from home with Amazon! Role: Virtual German Customer Service Associate Location: In your home! UK Pay rate: £13.50 per hour 40 hours per week 5 days from 7 Contract: Full time Permanent Amazon is looking for an, articulate, detail-oriented and disciplined people-person who can deliver … great customer service in a virtual (Work from Home) environment. This is a chance to join a company completely focused on delighting customers and making their lives easier. So, what will you do as a Virtual Customer Services Associate? Working virtually as part of our Shipping and … Delivery Support team, your role will be a critical part of Amazon's mission to be earth's most customer-centric company. You will act as the first point of contact for drivers, troubleshooting their delivery queries through phone, chat and e-mail, while gathering feedback about the delivery more »

Customer Service Advisor - Apprenticeship If you want to know about the requirements for this role, read on for all the relevant information. Job Req ID: 36973 Posting Date: 24 Jul 2024 Function: EE Contact Centres Unit: Consumer Location: Merthyr Contact Centre, Merthyr Tydfil, United Kingdom Salary … ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new … and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. more »

Located in Freystrop, Pembrokeshire, we are a seeking passionate IT Support Technician to provide exceptional service to a growing customer base across Pembrokeshire and beyond. Salary up to £27k depending on experience. Monday to Friday 8.30am - 5pm (or 9am -5pm - flexible) Office based position **NOT remote About … assistance and support related to computer systems, hardware, and software. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong customer service orientation. Install, configure, and maintain IT infrastructure including servers, switches, routers, and firewalls Provide customer service and technical support to … Microsoft 365 admin, exchange and identity (formerly known as Azure) experience essential Server hardware and software along with PC and laptop hardware experience Excellent customer service skills with the ability to communicate technical information to non-technical users **This company does not offer relocation support therefore you will more »

Job Opportunity: Admin Officer?? Are you a proactive and detail-oriented professional with a passion for administration and customer service? Join our dynamic team and make a real impact! Position Overview We are on the hunt for a talented Admin Officer with strong customer service skills … organise meeting rooms and court hearings. ?? Case Processing: Handle casework, including court orders, claims, and fines. ?? Court Assistance: Clerk in Civil and Family Courts. ?? Customer Interaction: Manage counter (face-to-face) interactions and answer telephone calls. ?? Communication: Collaborate with Judiciary, Magistracy, and other court staff to provide exceptional customer service. ? Pressure Management: Thrive under pressure, delivering a 'right first time' service every time. Required Skills and Experience ? Administration: Strong administration experience with excellent customer service skills. ?? IT Proficiency: Proficient in Microsoft Office 2016; experience with other systems is a plus. ?? Teamwork: Proven ability to work more »

Are you a fluent German speaker with a passion for sales and customer service? Join our client as a Telesales Representative in Tredegar . We are looking for candidates with a proven track record in telesales or customer service roles, excellent communication skills in both English … and German , and a cool-tempered approach to handling customer interactions. You'll be part of a supportive team committed to continuous improvement and professional development Telesales Representative Benefits: Up to £26,000 DOE & bonus. 25 holidays plus bank holidays. Career progression opportunities. Monday - Friday 9am - 5pm (flexible hours … of charge (but not mandatory). Plus, much more! Telesales Representative Responsibilities: Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Direct prospects to the field more »

success and growth in this pivotal role. Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. Reporting to theStore ManagertheDutyManagerwill be helping to drive growth within the company owned store as … the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Managers leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through Brilliant Basics, Moments of Wow, Food For Later, Food For Now. Key Responsibilities: Supporting … and refunds and other management tasks for till colleagues Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support more »

locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience … articles to assist users in resolving common issue Ensuring all open cases are updated with relevant information and customers are regularly updated Provide excellent customer service by communicating effectively and professionally with end-users Attend customer site to assist with tickets that cannot be resolved remotely Stay … updated on industry trends, new technologies, and best practices through ongoing training and professional development Job Experience Required: Have an ICT background with service desk experience is preferred Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team more »

Installation and Service Engineer | Chepstow | Monday -Thursday 8:am – 5pm and Friday 8am – 1pm | £35,000 basic with regular overtime opportunities Our client is seeking a skilled and experienced Service and Installation Engineer to join their team! Established in 2006 by Father and Son duo, the company are … suppliers of commercial and industrial laundry equipment. As a Service and Installation Engineer, you will be responsible for installing, maintaining, and repairing commercial and industrial laundry equipment at customer locations. Your primary focus will be on ensuring the efficient operation of laundry equipment, minimising downtime, and providing exceptional … customer service. Please note there is the requirement for regular overnight stays including around the United Kingdom and Europe (you will need a valid passport). Are you the right person for the job? Proven experience as a Service and Installation Engineer, preferably in the commercial or industrial more »

Junior Support Analyst Location: Swansea Job Type: Full-Time My client is a leading software company dedicated to delivering innovative solutions and outstanding service to our clients. My client is seeking a motivated and detail-oriented Junior Support Analyst to join their dynamic support team and contribute to ongoing … and internal users experiencing technical issues. You will be responsible for providing efficient and effective support, troubleshooting problems, and ensuring a high level of customer satisfaction. This role offers an excellent opportunity to develop your technical skills and grow within a supportive and collaborative environment. Key Responsibilities: Provide Technical … related to hardware, software, and network systems. Documentation: Maintain accurate and detailed records of support requests, troubleshooting steps, and resolutions in the ticketing system. Customer Service: Deliver exceptional customer service by communicating clearly and empathetically with clients and internal users. Escalation: Identify and escalate complex issues more »

Junior Support Analyst Location: Swansea Job Type: Full-Time My client is a leading software company dedicated to delivering innovative solutions and outstanding service to our clients. My client is seeking a motivated and detail-oriented Junior Support Analyst to join their dynamic support team and contribute to ongoing … and internal users experiencing technical issues. You will be responsible for providing efficient and effective support, troubleshooting problems, and ensuring a high level of customer satisfaction. This role offers an excellent opportunity to develop your technical skills and grow within a supportive and collaborative environment. Key Responsibilities: Provide Technical … related to hardware, software, and network systems. Documentation: Maintain accurate and detailed records of support requests, troubleshooting steps, and resolutions in the ticketing system. Customer Service: Deliver exceptional customer service by communicating clearly and empathetically with clients and internal users. Escalation: Identify and escalate complex issues more »

the effective handling of new and existing enquiries and sales orders from inception through to completion. You will have experience of dealing with both customer and stakeholder requests to tight timescales whilst building relationships through trust, reliability and customer satisfaction. Main responsibilities Create customer packs and communicate … regularly with customers managing their expectations whilst ensuring a positive customer experience. Progressing quotes through internal systems for sales/materials ordered. Agree and communicate installation dates, confirm to customer and updating installation log. Update and maintain the installation log. Liaise with Area Managers/Sales Agents weekly … and invoices. Meet with Area Managers/Sales Agents each week to confirm sales, completed installations and forthcoming installations. Required Essential skill set Exceptional customer service skills and a passion for exceeding expectations. Have a confident telephone manner and strong communication skills strong communicator with a clear and more »

the effective handling of new and existing enquiries and sales orders from inception through to completion. You will have experience of dealing with both customer and stakeholder requests to tight timescales whilst building relationships through trust, reliability and customer satisfaction. Main responsibilities Create customer packs and communicate … regularly with customers managing their expectations whilst ensuring a positive customer experience. Progressing quotes through internal systems for sales/materials ordered. Agree and communicate installation dates, confirm to customer and updating installation log. Update and maintain the installation log. Liaise with Area Managers/Sales Agents weekly … and invoices. Meet with Area Managers/Sales Agents each week to confirm sales, completed installations and forthcoming installations. Required Essential skill set Exceptional customer service skills and a passion for exceeding expectations. Have a confident telephone manner and strong communication skills strong communicator with a clear and more »

inventory. Documentation and Reporting: Maintain accurate records of network configurations and issues. Prepare reports on network performance and incidents. Document network policies and procedures. Customer Service: Provide excellent customer service and technical support. Communicate technical information clearly to non-technical users. Maintain professionalism and customer … a related field, or equivalent experience. Certifications: Fortinet NSE, CompTIA Network+, CCNA are advantageous. Experience: Minimum of 2 years in a network support or service desk role. Experience with Fortinet products is a HUGE plus. Hands-on experience with network products and technologies. Experience in 1st line support including more »

clinical futures strategy which opened November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the … such as CWS/WPAS/WCCIS/CareFlow/WCP Previous training experience NHS administration experience Desirable Supervisory experience Previous Help Desk or Customer Service experience Knowledge Essential Excellent level of knowledge of clinical workflows and NHS processes Specialist knowledge of some of the Health Boards core … systems Knowledge of NHS Data Dictionary Aware of Organisational Policies and Procedures Desirable Knowledge of Service Management processes Creating/maintaining documentation Understanding of Project Methodology Good knowledge of key contacts throughout the Health Board Skills Essential Highly proficient in the use of MS Office 365 Excellent communication skills more »

chase invoice as and when To be considered: Strong eye for detail Sage or Xero experience is essential Inputting supplier invoices Computer literate Strong customer service skills Previous admin or customer service experience ideally with at least 18 months of experience is essential Organised and punctual more »

the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support. The role: Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email to agreed time scales and … with industrial 3 phase motors, AC/DC drives, D.O.L starting methods, motor insulation testing, controls, and field wiring diagnostics Experience of a technical customer service environment. An ability to deal professionally and tactfully with customers in all situations Excellent customer service and communication skills both more »

the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support. The role: Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email to agreed time scales and … with industrial 3 phase motors, AC/DC drives, D.O.L starting methods, motor insulation testing, controls, and field wiring diagnostics Experience of a technical customer service environment. An ability to deal professionally and tactfully with customers in all situations Excellent customer service and communication skills both more »

user inquiries via help desk software - Analyse and resolve technical issues - Collaborate with the team to ensure timely resolution of IT problems - Deliver exceptional customer service to all users Background: - Proven experience in IT support roles - Proficiency with operating systems - Familiarity with help desk tools - Strong customer service skills Please hit apply now and submit your CV if you're interested in this role more »

back office support, you will also oversee a team of 2. You will engage with both customers and internal departments to provide an excellent service and ensure standards are upheld as well as driving existing and new business in line with business strategy. This role would suit a Key … line with regulations Shipping administration/back office support Monday to Friday - 37.5 hour week The Person: Key Account Manager or similar Background in Customer Service Commutable to Rhyl Reference: BBBH14297C Keywords: Account, Account Manager, Key Account, Export, Administrator, Import, Admin, Administration, Customer Service, Rhyl, North more »

Service Technician When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Technician Hours of Work: 8am to 5pm with a 1 hour lunch … LL16 5TA What we offer: Up to 27 days holiday (plus bank holidays) depending on length of service. 2 x basic salary death in service payment, payable to your nominated recipient Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc Benefits … Employee Assistance Programme Ongoing training and Career Opportunities Cycle to work scheme Refer a friend bonus £500 per person terms apply Boot Allowance Long Service Awardson 10, 20 and 30 years Life Event Day- Getting Married, Moving Home, Graduating Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT more »

Service Technician When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Technician Hours of Work: 8am to 5pm with a 1 hour lunch … TF10 7BX What we offer: Up to 27 days holiday (plus bank holidays) depending on length of service. 2 x basic salary death in service payment, payable to your nominated recipient Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc Benefits … Employee Assistance Programme Ongoing training and Career Opportunities Cycle to work scheme Refer a friend bonus £500 per person terms apply Boot Allowance Long Service Awardson 10, 20 and 30 years Life Event Day- Getting Married, Moving Home, Graduating Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT more »

Service Technician When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Technician Hours of Work: 8am to 5pm with a 1 hour lunch … TF10 7BX What we offer: Up to 27 days holiday (plus bank holidays) depending on length of service. 2 x basic salary death in service payment, payable to your nominated recipient Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc Benefits … Employee Assistance Programme Ongoing training and Career Opportunities Cycle to work scheme Refer a friend bonus £500 per person terms apply Boot Allowance Long Service Awards on 10, 20 and 30 years Life Event Day - Getting Married, Moving Home, Graduating Part of the Dunstall Holdings Groups, Rea Valley Tractors more »