1 to 25 of 33 Customer Service Jobs in Wales

sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: As part of our growth plans, we're seeking an experienced customer relations individual … that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do. Job Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell ...

Salary £61,923 Location Swansea, Wales, SA7 9FQ Job summary The Customer Services Performance Delivery lead is a key senior leadership role within Customer Services Group (CSG), responsible for leading and developing CSG's central performance, insight, services and Project control functions. The postholder will work across … whole of Service Delivery to translate insight into action, improving customer outcomes, operational performance, organisational resilience and delivery of strategic priorities. Passionate about people and public service excellence, the individual will be accountable for establishing a high-performing operational function that brings together workforce planning and resource ...

extinguishers to large-scale commercial installations, we're trusted for our quality, reliability, and service. We're looking for a highly organised, proactive, and customer-focused Operations Administrator to join our team. This is a full-time, permanent, office-based role working Monday to Friday, 8:00am … 00pm although flexibility will be considered if required. Key Responsibilities: Customer Service & Communication: Act as a key point of contact for customer queries, providing timely and professional updates via phone and email. Liaise directly with customers regarding job bookings, changes, follow-up work, and general service ...

well established family run company Temp to Perm position Position Summary The sales Coordinator will support the UK sales operation by accurately processing customer orders, maintaining ERP system data, supporting logistics and delivery planning, and providing high-quality customer communication. The role requires strong attention to detail, confident … experience of ERP systems, and the ability to work effectively with UK customers, transport partners, and international colleagues. Key Duties and Responsibilities Manage incoming customer orders and enquiries through a busy shared inbox. Accurately enter sales orders into the ERP system, Epicor. Issue sales acknowledgements and support customer ...

Days (7 am-7 pm), 2 Nights (7 pm-7 am) and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart … internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to proactively identify any issues ...

seeking an organised and customer-focused Contract Planning Administrator to join a busy operations team. This is an excellent opportunity for an administrator with planning, scheduling, or customer service experience who enjoys working in a fast-paced environment and coordinating multiple tasks. The successful candidate will support … Contract Planning team with daily operational activities, ensuring customer requirements are met efficiently and within agreed timescales. This role will be hybrid once training has been completed. Key Responsibilities Manage the Contract Planning inbox, responding to enquiries or allocating them to the appropriate teams. Schedule and coordinate planned maintenance ...

skills Desirable Typing skills (preferably in a medical environment) Experience Essential Practical experience of working with others Experience of using own initiative Experience of customer service Desirable Experience of working within a General Practice Reception environment Practical experience of Emis or other medical computerised recording systems Knowledge Desirable … Self motivated Flexibility Confidentiality Qualifications Essential Good standard of general education Standard Grade Mathematics or Equivalent Standard Grade English or Equivalent Desirable NVQ in Customer Service or Administration Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order ...

Promote company events and webinars through LinkedIn and other social platforms. Engage VIP prospects and key decision makers to maximise event attendance. Maintain accurate customer and prospect data within Salesforce. Produce activity and performance reports. Support tender and procurement opportunities where required. Deliver exceptional customer service throughout … curious, confident communicators and enjoy speaking with customers. You'll likely have: A degree (preferred but not essential) or experience in sales, business development, customer service, marketing or another commercial environment. Excellent communication and relationship-building skills. Confidence speaking with customers over the phone and via email. Strong ...

career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard … sustainable, efficient service. Below is an outline of the of your main duties, relevant skills, experience, and training needed for the role: Manage the customer from receipt of the job, ensure good communication is delivered throughout. Review client job promotion to ensure we accept works to a high standard. ...

knowledge and practical experience with technologies such as Entra ID, Intune and Defender for Endpoint. You will be a confident troubleshooter with strong customer service skills and a good understanding of MFA and endpoint security. The role Provide 1st line helpdesk, desktop and remote IT support. Log, investigate … projects. Escalate complex infrastructure, server and security issues to senior IT colleagues. About you At least two years' experience in an IT support, service desk or desktop support role. Strong practical Microsoft 365 support experience. Experience with Entra ID and Intune, ideally including exposure to Defender for Endpoint. Good ...

ethical toys, clothing, footwear, reusable products, and sustainable family goods. We have close, longstanding relationships with many of our brands and a large, active customer community. Our customers expect accurate product knowledge, honest explanations, useful comparisons, and content written by people who genuinely understand what they are talking about. … will work directly with Babipurs co-founder and our small content, marketing, photography, video, ecommerce, customer-service, and warehouse teams. What you will do Research, write, edit, and publish unique product descriptions in Shopify. Work confidently with large product ranges, spreadsheets, Shopify data, metafields, exports, and imports. Create ...

contact for Ambulance Trusts (with any ARP related IT issues) and other Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Proactively monitor systems and suppliers for any potential issues Key responsibilities for this job: Understand … support model of ARP and the responsibility of each supplier Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within ...

want to build your confidence in a fast-paced, supportive environment? If you’re looking for a role where you can develop your customer service skills and be part of a collaborative team, this could be the opportunity for you. You’ll be joining Shared Services Connected … SSCL) as a Call Handler within our Customer Experience team, supporting a range of Government clients. Acting as the first point of contact for customers, you’ll play an important role in delivering a high-quality service and ensuring queries are resolved effectively. You’ll work closely with ...

Service Desk Experts - were looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for a career rather … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like to help ...

Perm available if needed About the Opportunity IntaPeople are working with a well-established organisation undergoing significant investment in its digital platforms and customer systems. As part of their continued growth, they're looking for an experienced Senior Dynamics 365 CRM Developer to play a key role … methodologies. Knowledge of source control and DevOps tooling. Strong problem-solving and stakeholder management skills. Experience across one or more of the following: Sales , Customer Service, Field Service or Marketing The Role As a Senior Developer, you'll work across Dynamics 365, Azure, and the Microsoft Power ...

remains accurate and up to date. The Role Working within a busy and supportive team, you will be responsible for maintaining pricing information, updating customer quotations and ensuring data is accurately entered across internal systems. You will also provide excellent customer support, process customer sales information … assist with the administration of customer agreements. This role would suit someone who enjoys working with figures, has excellent attention to detail and takes pride in producing accurate, high-quality work. Key Responsibilities Accurately input and maintain data across internal systems. Update customer quotations and pricing information. Process ...

methodical in their approach in all aspects of work Excellent attention to detail Flexibility in working practices and to the needs of the service The ability to demonstrate commitment to achieving high quality standards of work The ability to work as part of a team and on own initiative … team and believe you can help us achieve our aims, then this is the place for you. Main duties of the job Provide a service to all acute service clinics within the Health Board Manage clinics and waiting lists effectively ensuring full clinic optimisation achieved Invite patients through ...

delivering improvements across our Store Online operation. This role is responsible for supporting and delivering operational change that improves productivity, reduces cost, enhances the customer experience, and simplifies processes for our Store colleagues. Working closely with Store Operations, Technology, Learning & Development, and external suppliers, the successful candidate will help … technologies and ways of working Performance and productivity improvement initiatives Our mission is simple: Reduce the cost of operating our online business, improve customer service, and make life easier for our Store colleagues. Key Responsibilities Lead and support operational improvement projects across the online fulfilment operation. Identify opportunities ...

across incident management, system monitoring, user support, testing, documentation and application deployments. Key Responsibilities: Assisting in logging, investigating and resolving application incidents to agreed service levels Monitoring application performance and system alerts, escalating issues as and when required Providing support to users and helping to troubleshoot any application issues … commercial experience working as a Junior Application Support Analyst or in a similar role (e.g. IT Graduate, Junior Software Developer etc.) Excellent communication and customer service skills An interest in IT systems and application support Strong analytical, organisational and problem-solving skills If you have any experience using ...

construction industry. This is what you'll be doing As a trainee Technical Advisor, you'll support the Technical team by responding to customer enquiries, assisting with technical calculations and learning how construction projects are assessed from concept through to installation. Your responsibilities will include: Responding to technical enquiries … project information where required. Attending Design Team Meetings (DTMs) and gaining exposure to live construction projects. Updating Salesforce and internal business systems, ensuring customer enquiries and project information remain accurate and up to date. Working closely with colleagues across Technical, Sales, Production and Customer Experience to develop ...

looking for a Water Network Technician to support the operation and performance of a regional water distribution network. The role focuses on maintaining service standards, resolving network issues, supporting customers, and driving continuous improvement across water quality, pressure, flow and supply reliability. Key Responsibilities Support the safe and efficient … operation of the water distribution network. Investigate network performance issues and implement improvements. Work closely with operational teams, analysts and contractors to deliver excellent customer service. Maintain accurate operational records and ensure compliance with company standards. Assist with incident response and emergency activities. Support complaint investigations and identify root ...

work in Knowledge Information Management within the Digital, Data and Technology department, we are passionate about data management and it's lifecycle and put customer service at the heart of our service. What you will do Import, transform, validate and quality check NRW data following NRW standards … these minimal requirements during the course of your employment with us. Additional Information Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. Natural Resources Wales is unable to offer visa ...

+ Pension 6-Month Fixed-Term Contract - Immediate Start Are you an IT Technician or IT Support professional looking to join a growing Managed Service Provider where you will provide essential on-site support within a secondary school environment? Brilliant opportunity on offer to develop your technical experience while … supporting a wide range of computer hardware, software, network systems and digital learning platforms within a busy educational environment. This growing Managed Service Provider delivers technical support to schools and educational organisations. Due to continued growth, they are now looking for a proactive Secondary School IT Technician to provide ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Electrical Bias Engineer CBRE Global Workplace Solutions is a leading … chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk ...