1 of 1 Customer Service Jobs in Morden

IT Service Desk Analyst Location: Morden Contract Length: 3-4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring the smooth … operation of IT systems, supporting both remote and on-site staff with exceptional customer service and technical expertise. What You'll Do: Provide outstanding customer service via phone and in person. Troubleshoot and resolve issues across Windows 10/11, Office 365, AOVPN, Autopilot, and Azure environments. Support users working remotely and on-site through VPN … Manage Active Directory, including user account setup and troubleshooting. Provide support for iOS and Android devices. Perform basic diagnostics and troubleshooting of hardware, including laptops and peripherals. Utilize IT Service Management (ITSM) tools for ticket management and asset tracking. Follow IT best practices, including ITIL principles. Experience Needed: At least 3 years' experience in IT support roles, ideally 1st More ❯