1 of 1 Customer Service Jobs in Neath Port Talbot

assist in larger technical rollouts, such as device replacement programmes, and contribute to testing and quality assurance of new hardware. This is a highly collaborative role that requires excellent customer service skills, a problem-solving mindset, and the ability to build strong working relationships with users, the ICT Service Desk, and other IT colleagues. As an organisation … in advance. For informal enquiries, please contact Benji Stubbs at Interviews will be held on Microsoft Teams . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us The Desk Side Support Team is a small, friendly team of … communications with staff to arrange face to face meetings or remote sessions to investigate and resolve hardware and/or application issues. Maintain a strong relationship with the ICT Service Desk to share 2nd line expertise, and peers in other operational teams to develop a robust problem management team, working closely to investigate ongoing issues. Act as point of More ❯