5 Customer Service Jobs in Neath Port Talbot

1st Line Service Desk | Up to £28k |Swansea The Company They are a rapidly expanding MSP based in Swansea that work with high street brands, charities and well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and fun environment … to work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well … technical issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Fantastic customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box more »

To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »

To provide administrative support and services to all members of the practice team. Job responsibilities: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image … variations Book appointments and recalls ensuring sufficient information is recorded Monitor flow of patients into the waiting room Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up … in audit where appropriate Person Specification Qualifications Essential GCSE level A-C achieved or equivalent Desirable Good standard of qualifications required Experience Essential Excellent customer service skills with a courteous and friendly demeanour Excellent IT skills and solid knowledge Microsoft Outlook experience (Excel, Word, Outlook emails, etc.). more »

Reception staff, ensuring they are receiving the right training and support, conduct reviews and 1-2-1s, manage the Reception Rota · Dealing with customer queries or complaints efficiently and professionally · Ensuring the building is maintained to the highest 5* standards · Proactively form positive working relationships with customers, getting … Deliver tours of the building to prospective customers * What experience are we looking for in a Duty Manager? · 2+ years' experience delivering exceptional 5* customer service · Experience managing others, training others and supporting staff development · Experience in assisting to manage a commercial building (for example a hotel), dealing more »

Day working week (8-hour day) Generous Benefits Package Job Responsibilities: Ensuring that Projects are completed for our clients with a high level of customer service and within the originally scope timelines. Keeping calm under pressure and maintaining excellent communication with stakeholders at all levels while taking ownership … a functional perspective and efficiently translating these requirements into the relevant technical scope where the task requirement is unclear. Role Expectations As the primary customer facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Project engineers are expected … to be focused on the business requirements of the customer and alert to timescale demands and priorities and keen to take ownership of issues which arise. Project tasks are to be kept up to date with work done to allow transfer of work between colleagues to be done without more »