Digital Support Apprentice
- Hiring Organisation
- ABP UK
- Location
- Dale House, Leeming Bar, Northallerton, North Yorkshire, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £22,000 a year
training Key Responsibilities: Acquire and apply foundational knowledge in digital technologies and IT support. Assist users with digital systems under supervision, learning effective customer service skills in IT. Collaborate with Service Desk Level 1 team, learning hands-on technical support. Assist clients in accessing and receiving services … offering coaching and support in digital system usage. Engage in continuous learning activities, including workshops and training sessions. Contribute to digital service improvement and knowledge base documentation. Support the adaptation and exploitation of technology changes to meet organisational objectives. Ensure efficient use of digital office technologies, productivity software ...