1 of 1 Customer Service Jobs in Sutton

Customer Support Coordinator Annual Salary: £27,000 Location: Chessington Job Type: Full-time, office-based We are looking for a proactive Customer Support Coordinator to act as the first point of contact for our customers. This role is crucial in managing customer issues and requests with efficiency and a high level of service. Day-to-day of … the role: Handle inbound calls and emails from customers promptly and professionally. Log service requests accurately and follow up on their progress. Perform basic remote diagnostics to identify issues. Schedule engineer visits efficiently, ensuring timely support. Keep customers updated on the progress of their requests, maintaining clear and open communication. Required Skills & Qualifications: Experience in service desk, helpdesk … or scheduling roles, ideally within a technical or engineering environment. Strong communication and customer service skills. Familiarity with job management or scheduling software. Ability to work effectively in a fast-paced environment. A proactive approach to problem-solving and customer satisfaction. Benefits: Competitive salary and job stability. Opportunity to work in a dynamic and supportive team environment. More ❯