3 Customer Service Jobs in Sutton Coldfield

Field Service Engineer Reporting to the Service & Operations Manager you will be responsible for maintaining and repairing customers cleaning machines throughout the Midlands and Northwest of the UK, whilst providing the highest possible level of on-site service to customers. Supporting business development by way of service sales to customers where applicable. Field Service Engineer Description of Duties To maintain customer on site cleaning equipment through both planned service calls and unplanned breakdowns. Making customers and their needs a primary focus; developing and sustaining productive customer relationships. To carry out breakdown calls … ensuring that the customer is aware of ETAs and all site booking in processes are followed. Explore commercial opportunities whilst on customers sites. Plan daily workload along with the Service controller to ensure breakdown calls are attended within the customers SLA. Maximise first time fix by ensuring adequate more »

Sutton Coldfield. Role Contacting insurers by email to request quotations Building market review presentations for the client facing advisers Supporting sales advisors and handling customer queries Accessing insurer portals to obtain documents Working within our client management software/back office system Answering inbound calls efficiently and professionally Must … Months Positions Available 1 Closing Date Thursday, 16th May 2024 Start Date Monday, 27th May 2024 Desired Skills Administrative skills Attention to detail Customer care skills IT skills Organisation skills Team working Qualifications Maths GCSE or equivalent, grade 4 (Essential) English GCSE or equivalent, grade 4 (Essential) About the … was founded by John and David Collinge and, in the early days, primarily focused on private medical insurance. From the very beginning, first-class customer service has always been their priority, whether they were dealing with an individual or a company insuring 500 employees. As the business has more »

Technology team in the industrial/manufacturing industry. The successful candidate will have a solid grounding in IT support and a commitment to excellent customer service. Client Details Our client is a leading player in the industrial/manufacturing sector with a significant workforce. They focus on delivering high … Ensure IT systems and software are kept up to date. Provide 1st and 2nd line support to the business through management of incidents and service requests raised through IT Service Desk. Ensure Service Desk tickets are resolved within target SLA and all Service Desk processes are more »