4 of 4 Customer Service Jobs in Telford

Join a growing telecoms and IT business as a Customer Support Co-Ordinator in Telford. Enjoy Monday–Friday hours, competitive salary, career progression and a customer-first culture. Customer Support Coordinator Telford – Office based Full time, permanent, 37.5 hours per week (Monday – Friday … business communications, delivering cloud phone systems, broadband, mobile and IT solutions that help organisations stay connected and productive. What you'll be doing Customer support & service: Act as the first point of contact for customer support queries Handle billing queries, service changes, faults and complaints Deliver ...

Title: Customer Support Executive Location: Newport/Telford Work Pattern – Hybrid (Mon and Tues in office) Type: Permanent, full-time Salary: £35,000 base – plus additional earning potential About the Role: We are looking to hire a new Customer Support Executive to play a key role in providing … support to an ever growing client base. You will be working with existing customers, taking payments, solving problems and working to provide the best service possible to our clients. You will be assisting customers with their annual subscription renewals and delivering a “best in class” customer experience ...

proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire. Hybride working model with 2/3 days er week on site … Microsoft Project.• Skilled in ITIL, data analysis tools, and business process modelling.• S oft Skills: • Excellent communication and interpersonal skills.• Creative problem-solving and customer service orientation.• Ability to build strong partnerships across teams.• Other Requirements:• Full driving license.• Willingness to travel and provide support outside normal business ...

contract savings, clearly differentiating Production System benefits from continuous improvement activities. Oversee change management, innovation, benefits delivery, and new business initiatives to enhance overall customer service performance. Champion a positive, people focused culture across all sites, fully aligned with business strategy and vision. Ensure operational excellence by continuously … standards, and applying Lean/Six Sigma methodologies. Build and develop improvement teams, embedding CI capability and best practice across the network Maintain strong customer partnerships and support business development through value-added service propositions What we would like you to bring Proven track record in continuous improvement ...