2 of 2 Customer Service Jobs in Telford

Customer Success Executive About the Company Our client is a leading provider of training solutions for the transport, warehousing, and logistics sectors. They develop industry-accredited training materials and digital platforms that help over 600 partners deliver compliant training to more than 100,000 learners each year. The Role … Customer Success Executive, you will manage a portfolio of customers, helping them maximise the value of the company's products and services. You'll build strong customer relationships, resolve complex queries, manage renewals, and identify opportunities to improve customer satisfaction, retention, and growth. Working closely with Customer ...

Customer Services Coordinator Telford office based Monday to Friday 09:00 to 17:00 Circa £28,000 per annum plus benefits As a Customer Services Executive you will support the Sales Team by managing and develop a portfolio of customers to achieve targeted sales growth, whilst ensuring that … highest level of customer service and support are provided at all times. Duties Prepare and follow up estimates for your allocated clients Process customer orders Request proofs and artwork Process call offs/delivery requests Book in transport with customers Update and maintain the CRM Provide technical ...