11 of 11 Customer Service Jobs in Shropshire

Join a growing telecoms and IT business as a Customer Support Co-Ordinator in Telford. Enjoy Monday–Friday hours, competitive salary, career progression and a customer-first culture. Customer Support Coordinator Telford – Office based Full time, permanent, 37.5 hours per week (Monday – Friday … business communications, delivering cloud phone systems, broadband, mobile and IT solutions that help organisations stay connected and productive. What you'll be doing Customer support & service: Act as the first point of contact for customer support queries Handle billing queries, service changes, faults and complaints Deliver ...

proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire. Hybride working model with 2/3 days er week on site … Microsoft Project.• Skilled in ITIL, data analysis tools, and business process modelling.• S oft Skills: • Excellent communication and interpersonal skills.• Creative problem-solving and customer service orientation.• Ability to build strong partnerships across teams.• Other Requirements:• Full driving license.• Willingness to travel and provide support outside normal business ...

proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire. Hybride working model with 2/3 days er week on site … Microsoft Project. • Skilled in ITIL, data analysis tools, and business process modelling. • S oft Skills: • Excellent communication and interpersonal skills. • Creative problem-solving and customer service orientation. • Ability to build strong partnerships across teams. • Other Requirements: • Full driving license. • Willingness to travel and provide support outside normal business ...

Engineer – M365 Southampton About the Company A respected high quality warm cultured managed service provider with offices across the South of England.They deliver cloud infrastructure, IT consultancy, and technical support to a wide range of businesses. The team prides itself on a collaborative culture, open communication, and a strong … implement Microsoft 365 solutions Provide occasional desktop and server support (Windows 10/11, Server 2016+) Work collaboratively across internal teams to ensure service quality Essential Skills & Experience Hands- on experience with Microsoft 365 supporting or deploying (licensing, security, Teams Phone, SharePoint, Intune) Experience supporting Windows servers and desktops ...

contract savings, clearly differentiating Production System benefits from continuous improvement activities. Oversee change management, innovation, benefits delivery, and new business initiatives to enhance overall customer service performance. Champion a positive, people focused culture across all sites, fully aligned with business strategy and vision. Ensure operational excellence by continuously … standards, and applying Lean/Six Sigma methodologies. Build and develop improvement teams, embedding CI capability and best practice across the network Maintain strong customer partnerships and support business development through value-added service propositions What we would like you to bring Proven track record in continuous improvement ...

Surveillance Job Type: Full time Location: on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into ...

field sales and marketing industry, they have been running for the past 27 years and are continuing to grow the industry and provide exceptional service to their clients. They are currently looking to recruit a Data Coordinator to support their operations team to help deliver an even better service … Complete weekly and monthly reporting, data checks and trend analysis Provide additional operational support as required Requirements: Excellent attention to detail and accuracy Strong customer service and stakeholder management skills Highly organised with the ability to prioritise workload independently Comfortable working under pressure and meeting deadlines Flexible, adaptable ...

environment IT literate - proficient in MS Office (Word, Excel & PP) and knowledge/understanding of CRM databases Confident communication skills (written and verbal) Strong customer service capabilities Organised with the ability to coordinate and prioritise competing tasks Proactive self-starter Reliable, diligent and conscientious Interested in this part ...

Service Delivery Team Leader Shrewsbury, Shropshire Permanent Full-time, Monday to Friday (occasional flexibility required/occasional Saturday cover) Starting Salary: £30,000 per annum (dependent on experience) Were recruiting for a full-time Service Delivery Team Leader to join a growing organisation based in Shrewsbury. This … role overseeing the coordination and quality of service delivery across multiple client pathways, ensuring a smooth, efficient, and compliant experience from initial engagement through to completion. Youll act as the first point of contact for service queries, manage bookings and reporting, and play a central role in maintaining ...

level in: • German • French • Dutch • Swedish • Norwegian • Finnish • Danish What you will be doing: • B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings • Build rapport & nurture relationships with C-level prospects in EMEA region … main point of contact for your clients and provide exceptional customer service. • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution • Ensure warm handover of qualified opportunities for bigger deal value to Account Manager to negotiate further What ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in DACH region … main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for bigger deal value ...