11 of 11 Customer Service Jobs in Shropshire

Customer Service – Desk Operator | Newport | Full Time/Part Time | From £22,000pa + Our client is a successful taxi & PSV company based in Newport, Shropshire who due to continued success are currently looking to recruit a Desk Operator. This is a fantastic opportunity for somebody who excels in customer service to join a well-regarded … events Working as part of a team of professional drivers and desk operators, you will be responsible for answering the telephone in a polite, friendly and efficient manor, inputting customer's bookings onto the computer and ensuring emails and online bookings are inputted correctly. You will also be responsible for ensuring all bookings are dispatched on time using the … computer system. The Ideal Candidate: Experience in a similar role would be beneficial however not essential Customer Service experience would be an advantage Excellent communication skills IT Skills are essential Able to work flexible shift patterns If you're the ideal candidate our client is looking for, please send your CV by clicking the APPLY button Talent Finder More ❯

of businesses stay connected with their teams and customers. The Role We're on the lookout for a Sales Administrator (Delivery Facilitator) with a solid background in administration, exceptional customer service skills, and the ability to work across multiple teams. Key Responsibilities: Project manage and provide administrative support within the Delivery Team Plan, coordinate and oversee new installations … accurate records in company systems and databases Manage porting, line migrations and broadband services Ensure billing is correctly set up post-installation Benefits: 23 days holiday (plus increases with service) + your birthday off Enhanced maternity, paternity, and adoption pay Holiday purchase scheme Company pension and healthcare scheme Life cover Great working hours – Monday to Friday, no evenings or … Perkbox membership – hundreds of discounts and savings Clear opportunities for career progression Strong social ethos and supportive company culture The Ideal Candidate You'll be an organised, confident and customer-focused professional who thrives in a busy environment. With excellent admin skills and a proactive mindset, you'll enjoy problem-solving, multitasking, and working closely with colleagues to deliver More ❯

Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our … operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers. As a member of our team, you will be based in the field, covering the Newport area. You will benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional Company benefits and overtime. As a Field Service Engineer , you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service and installation of various IT hardware/EPoS systems Planned and regular maintenance of all on-site equipment. Provide support and training More ❯

Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our … operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers. As a member of our team, you will be based in the field, covering the Newport area. You will benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional Company benefits and overtime. As a Field Service Engineer , you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service and installation of various IT hardware/EPoS systems Planned and regular maintenance of all on-site equipment. Provide support and training More ❯

Proactive Personnel are recruiting on behalf of our long-standing client in Telford, who are looking for a Customer Support Engineer to join their team. Whats in it for you? Company events Company pension Gym membership On-site parking Private medical insurance Referral programme Salary: £24,500 - £26,000 per year Key duties and responsibilities will include: Handling and … prioritising tickets related to customer faults and achieving resolutions within agreed SLAs Log, categorise & prioritise customer tickets in line with the relevant ticket banding and type Conduct diagnosis of faults and attempt documented fixes appropriate to the fault where escalated to second line support or 3rd party providers End-to-end problem isolation and troubleshooting of service … with customers, internal or external, to resolve issues and ensure they have a positive experience dealing with us Complete assigned daily tasks to ensure optimal network performance and end service for customers Conduct remote installations and be on hand to help train customers where needed Provide any technical support to field sales where complex help is required Provide cover More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a fast-paced, rewarding industry. Apply now! Role This apprenticeship offers … technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure smooth … tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages for each device Sustainability Focus: Refurbish devices to high standards for resale and ensure proper More ❯

with 2-3 days per week required on-site. You will bridge the gap between the business and IT. This position is critical to enabling and ensuring reliable IT Service Delivery through system analysis, continuous improvement and project support initiatives. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus (up to … management Strong proficiency in M365, Microsoft Visio, and Microsoft Project Skilled in ITIL, data analysis tools, and business process modelling Excellent communication and interpersonal skills Creative problem-solving and customer service orientation Ability to build strong partnerships across teams Full driving license and a willingness to travel to other sites if required (on occasion – not frequently) Business Analyst More ❯

multi-national corporations as well as SMEs. The potential new sales opportunities are excellent. Duties will include: Develop and execute sales strategies to achieve sales targets and expand our customer base Build and maintain strong relationships with existing and new customers through regular visits and communication, which will involve extensive UK travel Work closely with our internal team to … identify new business opportunities and effectively target them Maintain and exceed the highest standards of professionalism and customer service Assist with the development and implementation of marketing strategies to generate new business Keep up to date with competitors, new products and changes within the marketplace Use and maintain CRM for all sales and marketing activities Skills and experience More ❯

of data as a strategic asset for organisational intelligence Technology Enablement & Resilience -Ensure a secure, scalable, and future-ready technology infrastructure that supports flexible working, operational efficiency, and excellent customer service. Customer & Colleague Experience -Shape and deliver a clear vision for how digital experiences work & drive the development of digital services that significantly enhance the experience of both More ❯

installation. Phone System’s administration and support. Management of ICT Storage room and consumables inventory levels. Escalation to 3rd party support and ensuring the request is resolved within agreed service levels. Creation of any documentation required to support the ICT change control process and internal procedures. Ensuring that all areas of the ICT department are presented in a professional … will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You’ll get hands … the leading UK-based manufacturer and supplier of energy efficient and low maintenance building products including windows, doors and fascia systems with some of the best known manufacturing and service names in the sector. Group businesses also produce high quality cladding, guttering, decking and prefabricated building components. Epwin Group takes a strong ethical stance in its manufacturing and distribution More ❯

logistics, and carrier performance to guide clients through change. Be a catalyst for action — influencing internal priorities, resolving escalations with calm authority, and championing what’s best for the customer — and the business. What we need from our Client Development Manager: 7+ years of success in enterprise Client Development or Strategic Account Management within e-commerce, retail tech, logistics … returns lifecycle so clients can focus on their core business. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd More ❯