9 of 9 Customer Service Jobs in Shropshire

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

Customer Success Manager Location: United Kingdom Job Type: Full-Time About Them: They are a dynamic and growing business that continually invests in their software solutions to meet the ever-changing needs of our customers. They pride themselves on delivering excellent customer service and retention, always putting … to support their requirements, involving UK travel, some overnight stays, and excellent planning to optimize your days seeing multiple customers where geographically possible. Nurture customer accounts for upsell, cross-sell, and contractual revenue opportunities. Attend scheduled meetings with team members, including Line Managers, to discuss potential pipeline and ongoing … Skills & Experience: Sales experience (new business and/or account management). Experience in taking a consultative approach by understanding business processes and matching customer needs to deliver customer-focused solutions. Ability to communicate, present, and influence credibly and effectively at all levels of the organization, internally and More ❯

and able to develop professional relationships Have the ability to translate content from English to French (product descriptions, images, banners, emails). Work with customer service to deliver the best possible customer experience by actively listening, understanding customer needs and concerns, and using feedback to improvewhile … winning company Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of service Your birthday off, so you always enjoy your birthday! External training courses, we'll pay for your CIPS, Management Courses etc. Awards and Recognition More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a … experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale … POS) system to ensure smooth tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages More ❯

ensuring that end users are kept up to date on outstanding issues, reporting back on any recurring issues and ensuring a high level of service is provided at all times. You will also be responsible for asset management and procuring IT consumables, supporting the installation and building of new … and learn about new technologies and systems. You will have a proactive approach, as well as be able to provide a high level of customer service when working with end users, with strong communication skills. Experience working on M365 is also essential, as well as access to your More ❯

per annum DOE Please Note: Applicants must be authorised to work in the UK We're Enconvo, a fast-growing, customer-centric technology company that thrives on innovation and collaboration. Our culture blends a strong social ethos with a passion for excellence. As part of an expanding European-wide … Role We're on the hunt for a skilled Tier 2 Technical Support Engineer to provide remote support, troubleshoot complex technical issues, and champion customer satisfaction. You'll be the go-to for advanced technical problems, delivering timely, high-quality service within agreed SLAs. Key Responsibilities: Identify root … long-term solutions Troubleshoot and resolve complex Tier 1 escalations Support across software, hardware, and networking platforms Deliver remote cloud-based telephony installations Manage service upgrades and additional customer provisions Offer technical guidance and onboarding for new users Configure and support broadband, routers, Wi-Fi and hosted Voice More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯