3 of 3 Customer Service Jobs in Thatcham

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through … resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first-contact resolution ...

grow a portfolio of existing retail, wholesale, and distributor accounts through strong relationship management and account development Identify opportunities to maximise revenue within existing customer accounts Generate and convert new business opportunities across retail and trade channels Build relationships with key national retailers, wholesalers, and distribution partners Support product … forecasting, and strategic commercial planning Deliver engaging presentations and sales pitches to prospective customers and partners Work collaboratively with internal teams to ensure excellent customer service and account support Attend customer meetings, trade events, and exhibitions across the UK as required You must have: Proven experience ...

grow a portfolio of existing retail, wholesale, and distributor accounts through strong relationship management and account development Identify opportunities to maximise revenue within existing customer accounts Generate and convert new business opportunities across retail and trade channels Build relationships with key national retailers, wholesalers, and distribution partners Support product … forecasting, and strategic commercial planning Deliver engaging presentations and sales pitches to prospective customers and partners Work collaboratively with internal teams to ensure excellent customer service and account support Attend customer meetings, trade events, and exhibitions across the UK as required You must have: Proven experience ...